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Lithia Hyundai of Reno
Reno, NV
3,771 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,771 reviews
July 16, 2022
Efren was our salesman and a great guy he helped to gets in a nice car and he is a very nice man. We want to thank everyone that helped too gets in a nice car and he is a very nice man. We want to thank everyone that helped too More
by sondraflynn1
Verified CustomerJuly 15, 2022
The staff is courteous and professional. The waiting area is comfortable and stocked with beverages. They keep you notified on the status of your vehicle and complete the work timely The waiting area is comfortable and stocked with beverages. They keep you notified on the status of your vehicle and complete the work timely More
by WANDR7046
July 15, 2022
Good car ,and customer service. Great cars and SUV love my deals will buy again Mary C Gray and Ray Martinez Great cars and SUV love my deals will buy again Mary C Gray and Ray Martinez More
by GRAYMC42
Employees Worked With
July 15, 2022
I brought my truck here for work, they left it there for 3 days didn't do anything to it, not even move it. Drained both of my batteries, then lied to me and said that my truck had 14 codes come up, so I sh 3 days didn't do anything to it, not even move it. Drained both of my batteries, then lied to me and said that my truck had 14 codes come up, so I should take it somewhere else. Then still charged me for doing nothing to my vehicle. Horrible service experience go somewhere else!! More
by Jeffx3383
Employees Worked With
July 14, 2022
Very friendly and knowledgeable. Staff is very attentive, respectful of your time and gets you taken care of quickly. Staff is very attentive, respectful of your time and gets you taken care of quickly. More
by KORI.MCDUFFY
July 14, 2022
Efficient, friendly and quick. Only complaint is oil put in my car was not what manufacturer says to use, so found that to be a bit unsettling and the reason I didn’t give a 5 star Only complaint is oil put in my car was not what manufacturer says to use, so found that to be a bit unsettling and the reason I didn’t give a 5 star rating. More
by SHAUNNA79
Employees Worked With
July 14, 2022
Great service and responsive to questions. Helped make informed decisions. Felt confident in work completed. Helped make informed decisions. Felt confident in work completed. More
by AWEBB7037
Employees Worked With
July 13, 2022
I specifically asked for mobile one synthetic oil and was not given that brand. My wife took the car in for service and didn’t know what to say anything not given that brand. My wife took the car in for service and didn’t know what to say anything More
by BIGWAVEDAVE241
Employees Worked With
I’m not sure who it was
