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Lithia Hyundai of Reno
Reno, NV
3,771 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,771 reviews
August 08, 2022
Would not do recall work unless I spend 175 dollars to check. Even though the airbag light is on. The recall is for my airbag light what a joke. Always trying to get money for nothing. I will never go bac check. Even though the airbag light is on. The recall is for my airbag light what a joke. Always trying to get money for nothing. I will never go back to Lithia Hyundai of Reno. And the service advisor told me your car is to old that’s terrible service. More
by Loot good service
Verified Customer
August 08, 2022
They were friendly. I am disappointed that it wasn’t explained better. I prepaid for service, when asked if I wanted the rest of the 7,500 mile service I said yes. When I am disappointed that it wasn’t explained better. I prepaid for service, when asked if I wanted the rest of the 7,500 mile service I said yes. When the labor was so high, it seems the prepaid service was just BS. More
by TAMIISOM
Employees Worked With
Tabatha Culver
August 07, 2022
Always takes car of me and my vehicle! Great staff always helpful and knowledgeable about my car! Great staff always helpful and knowledgeable about my car! More
by Jerm_11
August 06, 2022
Everyone was kind and courteous, helpful with questions, but several I had were never addressed, though they can wait until my next service. but several I had were never addressed, though they can wait until my next service. More
by FLOATINGISLAND
August 06, 2022
For the most part the dealership was fine there were occasions though where they weren't much help when I was looking for answers they kept passing the buck or would respond after a call. Needed to call occasions though where they weren't much help when I was looking for answers they kept passing the buck or would respond after a call. Needed to call them back several times and then they would not call back in many instances. Finance was initially rude. +++ More
by RMATHISEN3
August 04, 2022
They had a nice selection and the sales person did not over pressure me during the negotiation. over pressure me during the negotiation. More
by kmracek
August 03, 2022
Efren is awesome. the dealership is awesome. everyone works their hardest to get what you want. i purchased a vehicle 5 months ago, then came back to get another one f the dealership is awesome. everyone works their hardest to get what you want. i purchased a vehicle 5 months ago, then came back to get another one for my husband, thats just how awesome they are! And i got Snacks!!! Thank you to everyone who helped us get reliable vehicles ! More
by misspoiled16
