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Lithia Hyundai of Reno
Reno, NV
3,771 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,771 reviews
August 28, 2022
Our car broke down 2 hours from Reno (we live in Northern CA but were on a road trip) and this service center really came through for us. Lance was our point of contact and he was incredibly helpful especial CA but were on a road trip) and this service center really came through for us. Lance was our point of contact and he was incredibly helpful especially since we were in another state while repairs were happening. He kept us in the loop and offered us choices. We really appreciated their quick and efficient work to get the big job done. We got a whole new engine and made it home safely. More
by Melanie S.
Verified CustomerEmployees Worked With
August 28, 2022
The service was great, and very professional. I would recommend the service and expertise for anybody who needs to get their car serviced by friendly professionals. I would recommend the service and expertise for anybody who needs to get their car serviced by friendly professionals. More
by SKITTLEBITE01
Employees Worked With
Matt Franceschini
August 28, 2022
Devin walked me through the finance and was clear. Ryan Ferris was extremely patient and made the sales experience wonderful. Ryan Ferris was extremely patient and made the sales experience wonderful. More
by BANDLLV
August 27, 2022
They're super friendly and knowledgeable and always provide me with great customer service. I would recommend them to anyone. provide me with great customer service. I would recommend them to anyone. More
by AUBREY GURZI
Employees Worked With
Other Employees :
Matt Franceschini, Tabatha Culver
August 27, 2022
Timely, informative and thorough. Matt Franceschini is one of the best service advisors we have ever worked with. We enjoy the service so much that we have all of our cars serviced at Matt Franceschini is one of the best service advisors we have ever worked with. We enjoy the service so much that we have all of our cars serviced at Lithia regardless of brand. More
by SThompson
Employees Worked With
Matt Franceschini
August 26, 2022
Scott was very helpful in finding the right car for me. They had it look great for pick up. They had it look great for pick up. More
by justbreathe1805
Employees Worked With
August 26, 2022
The entire dealership has been amazing to work with! Ryan in sales has always gone above and beyond to make sure all my needs are met and that I’m satisfied. The service center has always been honest an Ryan in sales has always gone above and beyond to make sure all my needs are met and that I’m satisfied. The service center has always been honest and easy to work with. They always are excellent in providing the necessary education for me to make educated decisions. I have bought three vehicles from them so far and will continue to use them for all my transportation needs. More
by SHARYN
August 26, 2022
This dealership was easy to work with and very accommodating. They were welcoming and not pushy! accommodating. They were welcoming and not pushy! More
by ytbhdeal
August 25, 2022
We have always found this dealership to be courteous and knowledgeable when it comes to servicing our cars. Never had a bad experience. We would highly recommend them. knowledgeable when it comes to servicing our cars. Never had a bad experience. We would highly recommend them. More
by DESERTRAT89436
