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Lithia Hyundai of Reno
Reno, NV
3,771 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,771 reviews
September 01, 2022
The people were very friendly and proactive to keep me in the loop of staus. the loop of staus. More
by MK
Verified CustomerEmployees Worked With
August 31, 2022
The people are very nice to services always go to my car looks great when it’s done looks great when it’s done More
by traci-btt
Employees Worked With
August 30, 2022
Easy and able to explain every detail to me 100l times over. Super helpful on the finance department and sales litterally called me every week after I got the car and every day almost before I got the car over. Super helpful on the finance department and sales litterally called me every week after I got the car and every day almost before I got the car. More
by Trenton Darger
August 30, 2022
Ryan got me a great deal! He was not informative whatsoever. Got me a decent deal but no word on my car, except what he ordered. 5/10 service. Nothing special. He was not informative whatsoever. Got me a decent deal but no word on my car, except what he ordered. 5/10 service. Nothing special. More
by therealandrewk
Employees Worked With
Ryan in Service. Great on price, Bad on customer service. Could/Have had significantly better.
August 29, 2022
They’re always very friendly and courteous. They take care that my wait time is limited. And I’ve always loved the vehicles I get! They take care that my wait time is limited. And I’ve always loved the vehicles I get! More
by JBAGGS0
August 29, 2022
Lance in the service department went above and beyond to make sure I was getting the best for my 2018 Santa Fe while maximizing benefits under warranty. Not only will I continue to have my vehicle serviced make sure I was getting the best for my 2018 Santa Fe while maximizing benefits under warranty. Not only will I continue to have my vehicle serviced there, I look forward to getting my next Hyundai from there as well. More
by JESSICA S
Employees Worked With
August 29, 2022
Great employee's! I have always been treated with respect. The employee's are friendly, professional and always willing to help. I have always been treated with respect. The employee's are friendly, professional and always willing to help. More
by AALMOND
August 28, 2022
Excellent follow through from my service advisor. I dropped off my car the night before for a 1pm appointment but the service was completed by 10am. Hear service! I dropped off my car the night before for a 1pm appointment but the service was completed by 10am. Hear service! More
by Vu
Employees Worked With
Tabatha Culver
