Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
3,771 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,771 reviews
September 16, 2022
The service is very slow, and they don’t fully explain everything they’re going to do or how things work. It seems chaotic. I miss the Toyota service center. They’re on it! everything they’re going to do or how things work. It seems chaotic. I miss the Toyota service center. They’re on it! More
by AM
Verified CustomerEmployees Worked With
I don’t remember who it was.
September 15, 2022
Lance is always professional and helpful and does perfect job in timely manner. I think he is due for raise job in timely manner. I think he is due for raise More
by BEHZADJAMI62
Employees Worked With
Other Employees :
Jeremy Olsen, Matt Franceschini, Tabatha Culver
September 15, 2022
Payton in sales was great and listened to everything I wanted. I would recommend him to anyone wanted. I would recommend him to anyone More
by fletchmama06
September 15, 2022
Everyone is very friendly. The staff has been there a long time. If someone sees you waiting someone else steps in to see what you need if the person you need is busy. The staff has been there a long time. If someone sees you waiting someone else steps in to see what you need if the person you need is busy. More
by LILNELS
September 15, 2022
The employees their where very respectful they took their time to help me and my family to find our perfect family and we would definitely recommend them to family and friends time to help me and my family to find our perfect family and we would definitely recommend them to family and friends More
by ricardovasquez_2110
September 15, 2022
Great check in, quick, service was shorter than the estimated time In and out quickly estimated time In and out quickly More
by JNJNEARMAN
September 14, 2022
I always receive excellent service from them. Lance Smith goes that extra mile to make sure everything is taken care of. Thank you Lance Smith goes that extra mile to make sure everything is taken care of. Thank you More
by Larry T
Employees Worked With
September 13, 2022
The service center was okay they didn’t really help me when I needed it in the beginning with a rental car. There was a lot of miss communication. As for the car dealership 0/10 they saw I was bringing in when I needed it in the beginning with a rental car. There was a lot of miss communication. As for the car dealership 0/10 they saw I was bringing in my car to be serviced and wanted me to trade it in Ryan the sale man said he would only run my credit through just the dealership and I had 10+ companies/banks running my credit on my report, and still have banks sending me mail about running my credit over a month later. More
by Carmen spann
