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Lithia Hyundai of Reno
Reno, NV
3,771 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,771 reviews
September 18, 2022
I wish they cared as much about service as they did about sales. Very underwhelmed by this last service experience. The communication was lacking between them internally as well as to me the customer. Had to sales. Very underwhelmed by this last service experience. The communication was lacking between them internally as well as to me the customer. Had to get the manager involved to resolve. It shouldn't be that way. More
by daewalkyr
Verified Customer
September 17, 2022
Everyone on the team was very friendly, informative and helpful. All my questions were considered and answered, made me feel comfortable. helpful. All my questions were considered and answered, made me feel comfortable. More
by SUMM17
Employees Worked With
Other Employees :
David Lennox, Matt Franceschini, Desmond Carolino
September 17, 2022
Car salesmen are pushy and they never leave you also be. The one who sold me my car was sending me winky faces over text until my husband asked him to stop. Now we’re not receiving the floor mats we were pr The one who sold me my car was sending me winky faces over text until my husband asked him to stop. Now we’re not receiving the floor mats we were promised. More
by Abbottcatelynn
Employees Worked With
Efren Gonzalez-Aguayo
September 17, 2022
Lance Smith is a the best service agent I’ve had the pleasure of working with at any dealership. He’s the reason I’ve come back for 11 years and counting! pleasure of working with at any dealership. He’s the reason I’ve come back for 11 years and counting! More
by Jason
Employees Worked With
September 17, 2022
Was lied to on the phone by Devin about the equity I had in my vehicle, set up an appointment for a possible trade in the following Friday and Devin wasn't even in the dealership for the day. in my vehicle, set up an appointment for a possible trade in the following Friday and Devin wasn't even in the dealership for the day. More
by MARINO.CHRISTOPHER89
September 17, 2022
I liked the friendliness of the Employees and willingness to work with me financially. I did ask for help in regards to 2-3 different things and I was told I would be contacted and be got an answer or respo to work with me financially. I did ask for help in regards to 2-3 different things and I was told I would be contacted and be got an answer or response from 2 different people there; which would lead me hesitant to give a referral. More
by GLITTEREYES1097
Employees Worked With
Bryan Ogg, Desmond Carolino
September 17, 2022
Ryan was professional, personable, and easy to work with. He explained everything thoroughly. He kept in constant contact with us throughout the process of buying our Palisade. Ryan is an excellent represent He explained everything thoroughly. He kept in constant contact with us throughout the process of buying our Palisade. Ryan is an excellent representative for your company. He made buying our car enjoyable. Devin was, as well, a good communicator, explaining everything thoroughly and clearly. Thank you. More
by Mastertank0
