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Lithia Hyundai of Reno
Reno, NV
3,771 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,771 reviews
September 29, 2022
Forced into a car I never asked for. Ordered a car and it never showed up. Dealership had false down payment number and incorrect credit score. Very pushy. It felt like strong armed robb Ordered a car and it never showed up. Dealership had false down payment number and incorrect credit score. Very pushy. It felt like strong armed robbery More
by eric.veling
Verified Customer
September 29, 2022
Quick, efficient, professional. Always a get the best service from here. Will keep coming back. Always a get the best service from here. Will keep coming back. More
by GABY
Employees Worked With
Other Employees :
Jeremy Olsen, Matt Franceschini, Tabatha Culver, Hannah Choquette, Maegan Minetto
September 28, 2022
I have a wonderful experience at this dealership every time I go and that's because of one guy: Ryan Newton. He is prompt, courteous, transparent and all around just a good guy. Last month when I was in g time I go and that's because of one guy: Ryan Newton. He is prompt, courteous, transparent and all around just a good guy. Last month when I was in getting my car serviced he comped my tire rotation! He is really customer service oriented and it shows. I never mind sitting and waiting for my car because he makes the experience so painless for me. Thanks Ryan! More
by KCROSSON007
Employees Worked With
Ryan Newton
September 28, 2022
Customer service is top notch. It’s never something you look forward to but is quite necessary and Reno Lithia makes it as painless as possible! It’s never something you look forward to but is quite necessary and Reno Lithia makes it as painless as possible! More
by Kim Scivally
Employees Worked With
September 26, 2022
My experience with the purchase of my Hyundai was phenomenal. Lithia of Reno staff was respectful and patient and I could not have asked for a better experience! phenomenal. Lithia of Reno staff was respectful and patient and I could not have asked for a better experience! More
by KELIMURPHY
September 26, 2022
I have been going to that dealership for over 10 years great people work there and the service department is great great people work there and the service department is great More
by Dorothy Medrano
September 25, 2022
Sold me a vehicle that doesn't work properly and said it did and assured me that it is road worthiness which in face it isn't. I can't even take the vehicle on the highway. I will be looking legal options b did and assured me that it is road worthiness which in face it isn't. I can't even take the vehicle on the highway. I will be looking legal options because this isn't right. I wasn't even asked if I wanted to test drive it, they didn't even show me vehicle other then the one they sold. More
by mikeaharding
Employees Worked With
Bryan Ogg, David Diaz, Kirby McMahon
September 25, 2022
Everybody is so nice. Thanks! Love my Sante Fe. Did not take very long to get my oil changed, ended up in a new car. Lol Thanks! Love my Sante Fe. Did not take very long to get my oil changed, ended up in a new car. Lol More
by JANETMDOYLE
September 24, 2022
Everyone is so helpful and very knowledgeable of the service they offer. I would recommend they to my friends service they offer. I would recommend they to my friends More
by SuzieQ
Employees Worked With
