Back

Lithia Hyundai of Reno

Reno, NV

4.3
3,773 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Contact Dealership

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 3,773 reviews

October 16, 2022

David made me feel comfortable and relaxed. I didn't stress over purchasing a new vehicle. More

by dangonz2452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diaz
Oct 17, 2022 -

Lithia Hyundai of Reno responded

Making sure your experience here at Lithia Hyundai of Reno is comfortable and easy is our top priority. Thanks for stopping by and congrats on the new ride!

October 14, 2022

I'd been looking for a 2014 Volvo XC70 for over a year. I'd considered CARVANA but my intuition was telling me just wait you'll find your car give it time. I was so happy and satisfied with the fact I did More

by thatpsychiclady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
Oct 14, 2022 -

Lithia Hyundai of Reno responded

Thank you for the kind words! We're so thrilled to hear Holly helped you find the perfect vehicle. Safe travels and see you again down the road at Lithia Hyundai of Reno!

Oct 14, 2022 -

thatpsychiclady responded

No Thank YOU All! And I appreciate your response back. Take Care. I'm still thrilled!!!

October 13, 2022

Great to work with customer service was great people I felt good leaving the dealer More

by THESTINGERSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Lithia Hyundai of Reno responded

We're glad to hear that! The team is happy to make every visit fast and enjoyable. See you next time at Lithia Hyundai of Reno!

October 13, 2022

They are very helpful and knowledgeable. If you’re not sure how to do something they can give you the help you need to find the car you’re looking for More

by baby_bat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Diaz
Oct 14, 2022 -

Lithia Hyundai of Reno responded

We're happy to be there with you on your car buying journey! The team here at Lithia Hyundai of Reno thanks you for the wonderful 5-star review!

October 13, 2022

The moment we met Holly, there was little question that we'd buy a car from her. She was warm personable and easy going, with a fun edge, while being super knowledgeable about the car. She asked just the r More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Lithia Hyundai of Reno responded

We truly appreciate the awesome review, Andrea! Our team is always happy to provide you with a knowledgeable and easy experience throughout your car buying journey. We hope to see you again soon at Lithia Hyundai of Reno!

October 12, 2022

We are so pleased with the service we have received here. Our salesman Efren has gone way beyond in helping us with this sale. He is courteous and so knowledgeable. I give him 5 stars. He is the best. I More

by jpeterpo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren Gonzalez-Aguayo
Oct 12, 2022 -

Lithia Hyundai of Reno responded

That's so wonderful to hear! We're thrilled your car buying experience was knowledgeable and enjoyable. Come visit us again at Lithia Hyundai of Reno any time!

Oct 16, 2022 -

jpeterpo responded

We are so pleased with the purchase of our new Hyundai Elantra. Our salesman Efren Agustin was so courteous and knowledgeable in answering all of our questions. When Efren took us out for a drive, we knew this car was for us. We were so elated that our Hyundai Elantra was available immediately in the color we wanted in the 2023 model, and we didn’t have to wait months for it. The F&I manager, David Lennox worked with us in getting the best financing available and most comfortable for us. Efren even delivered our car to our home at our request. We give 5 stars to this Hyundai dealership, and to our salesman Efren Agustin, and the F&I manager David Lennox

October 12, 2022

You guys are the best dealership that I’ve ever dealt with. Thanks for all you guys is great help More

by PAMELAECKMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Tabatha Culver
Oct 12, 2022 -

Lithia Hyundai of Reno responded

We really appreciate the kind words, Pamela! You're welcome at Lithia Hyundai of Reno any time!

October 10, 2022

Hyndai Lithia of Reno is not just your ordinary dealership, they are a family that treats you with love and respect More

by SKYEPAIGEPENNIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kelly, Bryan Ogg, Tabatha Culver
Oct 10, 2022 -

Lithia Hyundai of Reno responded

We really appreciate the kind words! It's our pleasure to provide the best possible experience when you visit us at Lithia Hyundai of Reno. See you next time!

October 10, 2022

No communication on what my car needs, follow ups, when the next service will be. More

by ESPINOSAMS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember
Oct 12, 2022 -

Lithia Hyundai of Reno responded

Hello, I’m sorry to hear about the communication issues you experienced with our service department. We strive to be transparent and communicative throughout the entire service process. I’d like to discuss this with you in further detail. Please reach out to me at the number below when convenient, thanks. Andrea McGiffin 775-682-3368 Customer Relations Manager

October 09, 2022

Holly is your go to girl at Lithia! She’s all you need. Trust me. More

by Alexandriahall26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Oct 10, 2022 -

Lithia Hyundai of Reno responded

Thanks for the 5 stars and shoutout, Alexandria! We appreciate you taking the time to leave your feedback with us at Lithia Hyundai of Reno!

...
118
...