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Lithia Hyundai of Reno

Reno, NV

4.3
3,773 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,773 reviews

October 20, 2022

The wholw process took less time than expected, but enough time to enjoy a breakfast at Lillys More

by HALLFISKETJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Lithia Hyundai of Reno responded

Now that's a great morning! Thanks for choosing Lithia Hyundai of Reno for your service!

October 20, 2022

Great customer service, friendly and professional/ knowledgeable staff...felt very comfortable and at ease during my visit More

by indica_indica420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Newton , Tabatha Culver
Oct 21, 2022 -

Lithia Hyundai of Reno responded

It's our goal to make your experience here as friendly and knowledgeable as possible everytime. Thank you for choosing Lithia Hyundai of Reno!

October 19, 2022

I love Lithia Hyundais service department. They are so professional and do such great work. I tell my friends to take their cars there even if they aren’t Hyundais. They kick xxx. Tabitha Ma More

by Wildernesstom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Matt Franceschini, Tabatha Culver
Oct 20, 2022 -

Lithia Hyundai of Reno responded

Thank you so much for the wonderful review! We appreciate the shoutouts and are always here to make your service visits professional and seamless. See you again soon at Lithia Hyundai of Reno!

October 18, 2022

hyundai of reno have good customer service. they are helpful, explain things good. good company. More

by dalinaa07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Pourjami
Oct 18, 2022 -

Lithia Hyundai of Reno responded

We love to hear that! The team is dedicated to making sure you and your vehicle are taken care of here at Lithia Hyundai of Reno. Safe travels!

October 18, 2022

I had an extremely friendly visit to the dealership with a friend. She had just bought a car the week before and was very happy with the service provided and knew I needed a car also. So she took me down th More

by boopkidz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg, PJ Pourjami, Larry Satica, Kirby McMahon
Oct 18, 2022 -

Lithia Hyundai of Reno responded

That's wonderful to hear! It was our pleasure to help you find the perfect car here at Lithia Hyundai of Reno. We hope to see you again soon!

October 18, 2022

All the salesmen were friendly. I think Lithia took advantage of us. Bait and switch. More

by avengerisme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Choquette, Ryan "RJ" Bush
Oct 20, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your feedback. I’m sorry to hear you feel this way and would like the opportunity to learn more about your experience. Please reach out to me at the number below when convenient so we can discuss this further, thank you. Scott Robert 775-682-3352 Customer Relations Manager

October 17, 2022

Could not ask for better customer service. Lance is a great person to work with. More

by DRESSEDINBLACK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for the 5-star review and shoutout to Lance! We hope to see you back at Lithia Hyundai of Reno again soon!

October 17, 2022

Excellent Service. Coordinators friendly and flexible. They are very knowledgeable.They give accurate estimates on price and when service will be done. More

by CLARK890532
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Oct 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for the stellar review! We're thrilled to hear your experience with our team was knowledgeable and flexible. See you at your next service at Lithia Hyundai of Reno!

October 17, 2022

I made an appointment with Holly. She was great and extremely knowledgeable about the vehicle More

by JNET34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Oct 18, 2022 -

Lithia Hyundai of Reno responded

Thanks for the 5 stars! We're so glad to hear that your experience with Holly was informative. Let us know if you need anything else from Lithia Hyundai of Reno!

October 16, 2022

No pressure! No finagling! Lots of vehicles to chose from. Loving the amount of Warranty that is offered! True peace of mind! More

by MARGARETR.WALLACE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for stopping by, Margaret! We're here to make your purchasing experience seamless. Come visit us again at Lithia Hyundai of Reno any time!

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