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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.3
3,773 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,773 reviews

October 26, 2022

Quick, easy and straight to the point. I would definitely use them again. I highly recommend them. More

by Krailauto775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Oct 27, 2022 -

Lithia Hyundai of Reno responded

Thanks for the awesome review! Making your service quick and easy is our top priority. Thanks for stopping by Lithia Hyundai of Reno!

October 25, 2022

I like the professionalism from the Hyundai team Reno, because they are very efficient and helpful More

by ETARTHOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
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Oct 25, 2022 -

Lithia Hyundai of Reno responded

That's our goal here at Lithia Hyundai of Reno! We want to make every appointment helpful and efficient so you get the most out of your vehicle. Thanks for stopping by!

October 25, 2022

I had a good experience with these guys. They were prompt and got me into something that fits my needs. More

by Krailauto775
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby McMahon
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Oct 26, 2022 -

Lithia Hyundai of Reno responded

It was our pleasure to find you the right vehicle! Thanks for choosing Lithia Hyundai of Reno!

October 24, 2022

Oil change and tire rotation was good and I waited till it was ready for me More

by RENOGENE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Report | Print
Oct 25, 2022 -

Lithia Hyundai of Reno responded

Thanks for the 5-star review and choosing Lithia Hyundai of Reno for your automotive needs!

October 24, 2022

I have bought vehicles from this dealership 3 times now the last 2 times I have been have been very disappointed in the dealership Kama so this will be the last time that I buy from this dealership More

by busdriverfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Ferris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
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Oct 26, 2022 -

Lithia Hyundai of Reno responded

Hello, I’m sorry to hear you were disappointed with your last experience. I’d love the opportunity to learn more about your visit and attempt to earn back your business. Please give me a call at the number below so we can discuss this further, thank you. Scott Robert 775-682-3352 Customer Relations Manager

October 23, 2022

The people are very nice my car business is taken care of very quickly and efficiently the people are just great there More

by norawilson0198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver, Dawn Vincent
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Oct 23, 2022 -

norawilson0198 responded

Yes

Oct 23, 2022 -

norawilson0198 responded

Why not

Oct 24, 2022 -

Lithia Hyundai of Reno responded

We really appreciate the kind words, Nora! Thanks for being a valued customer here at Lithia Hyundai of Reno!

October 21, 2022

I receive no feedback while my car was in the service bay. I find your parts to be more expensive than what I can buy at Carson‘s Hyundai.. When Brett was my service rep he was absolutely outstanding. Ke More

by CARPELIBRENOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall his name
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Oct 25, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for your feedback and I regret to hear about your experience with our service department. We strive to be communicative throughout your service and offer the most competitive prices to our valued customers. I’d love to speak with you about this in further detail at the number below, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

October 21, 2022

The service drive person was very efficient and my car was serviced rapidly and the car was returned clean. More

by MANDKFROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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Oct 24, 2022 -

Lithia Hyundai of Reno responded

That's great to hear! The team takes pride in getting you in and out as quickly as possible. Thanks for stopping by Lithia Hyundai of Reno!

October 20, 2022

I have been going to Lithia Hyundai of Reno for 3 yrs & they are Awesome @ taking car of my 2014 Teaverse !! Very Polite. Too !! More

by VLE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2022 -

Lithia Hyundai of Reno responded

We truly appreciate your loyalty! Thanks for being a valued customer here at Lithia Hyundai of Reno!

October 20, 2022

This is the best dealership in Reno, hands down. We've leased two and bought three vehicles from this dealership over the years. We bring everything here for service too. Everyone here treats us lik More

by SNOWJAMZ88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Tabatha Culver
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Oct 21, 2022 -

Lithia Hyundai of Reno responded

Thank you so much for the kind words! We strive to provide our valued customers with trustworthy and helpful five-star service everytime here at Lithia Hyundai of Reno. See you again down the road!

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