Back

Lithia Hyundai of Reno

Reno, NV

4.3
3,773 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Contact Dealership

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 3,773 reviews

October 29, 2022

The employees were very helpful and made our experience pleasant. Would definitely recommend to a friend. More

by B_landeros18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Oct 31, 2022 -

Lithia Hyundai of Reno responded

That's great to hear! We appreciate the recommendation and look forward to seeing you again soon at Lithia Hyundai of Reno!

October 29, 2022

We needed a tow an hitch installed. The add on was totally professional, looks great!! Me and wife put the hitch and SUV that we purchased a week before by traveling from RENO to WASHIN More

by GILAMJR1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN NEWTON., Matt Franceschini
Oct 31, 2022 -

Lithia Hyundai of Reno responded

It was our pleasure to get your hitch installed! Thanks for choosing Lithia Hyundai of Reno!

October 28, 2022

Quick and friendly services for my Hyundai. They always call and check in with me to see how my car is doing and Ryan is the best in the service center. He is always available to talk about any More

by ANDERSON.LACEYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 28, 2022 -

Lithia Hyundai of Reno responded

We really appreciate the kind words. It's our pleasure to keep you updated throughout your service and answer any and all questions you might have. Thanks for choosing Lithia Hyundai of Reno!

October 28, 2022

The staff has always been friendly and helpful. They have always answered any questions I may have. More

by JENNIFER94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
Oct 31, 2022 -

Lithia Hyundai of Reno responded

We're happy to help and answer all of your questions and concerns! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

October 28, 2022

Gracias por su excelente servicio que me dieron para mi carro seguiré con ustedes en el mantenimiento de mi carro More

by Leda Galvez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan "RJ" Bush
Oct 31, 2022 -

Lithia Hyundai of Reno responded

Gracias por la revisión de cinco estrellas, Leda! Fue un placer asistirlo en Lithia Hyundai of Reno!

October 28, 2022

Service is always busy, but that’s because they are the best dealership to go to in the region. Lance Smith has been taking care of me vehicle needs for a long time now and goes out of his way to take care More

by BDragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Matt Franceschini, Tabatha Culver
Oct 31, 2022 -

Lithia Hyundai of Reno responded

We really appreciate your loyalty here at Lithia Hyundai of Reno. Thanks for the great review and being a valued customer!

October 28, 2022

The staff are wonderful! Services are too expensive for me so I go elsewhere now. :o( More

by SCOBB081093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your valuable feedback. Making sure our service prices are affordable and competitive for our valued customers is our top priority. Unfortunately, due to the ever-changing economy and ongoing supply chain issues, these may fluctuate. I’d be more than happy to speak with you about this in further detail at the number below, thanks. Andrea McGiffin 775-682-3368 Customer Relations Manager

October 27, 2022

They need to get the paper for my loan Right I bought a 2013 Hyundai Sonata Not a 2019 Mazda 6 More

by Joyce
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Oct 28, 2022 -

Lithia Hyundai of Reno responded

Hi Joyce, congratulations on your new Sonata. I’m not sure how the mix-up happened but I will take care of that for you if I can get a last name. Please contact me directly at the number below so we can discuss this further, thanks. Scott Robert 775-682-3352 Customer Relations Manager

October 27, 2022

Quick and no surprises. I have my car delivered to my home. The paper work was smooth. Garret helped me with the first meeting and all the process. David helped with More

by ealgoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lennox
Oct 27, 2022 -

Lithia Hyundai of Reno responded

That's great to hear! We're happy to make your experience quick and easy at Lithia Hyundai of Reno. Let us know if you need anything else!

October 26, 2022

Tabatha and Lance always do an exceptional job. They get me in and serviced an out and I am always :-) More

by Kim Scivally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
Oct 27, 2022 -

Lithia Hyundai of Reno responded

We appreciate the kind words, Kim! Getting you back on the road as quickly as possible is our goal here at Lithia Hyundai of Reno. Safe travels!

...
115
...