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Lithia Hyundai of Reno

Reno, NV

4.3
3,773 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,773 reviews

October 31, 2022

Very happy with the service I’ve received here. All work has been completed as agreed upon and on time. More

by TRICIA.RODERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Lithia Hyundai of Reno responded

Our team takes pride in getting you in and out in a timely manner. Thanks for trusting us at Lithia Hyundai of Reno with your car's service, Tricia!

October 31, 2022

The worst process to buy a used truck I have experienced. No communication that you could believe and it wasted hours or our time. We will NOT do any more business with your company. This assumes we recei More

by gdelcarlo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Dunham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Lithia Hyundai of Reno responded

Hello, I’m sorry to hear about your less than pleasant truck buying experience with us. We strive to be communicative and transparent throughout the purchasing process. Please reach out to me at the number below so we can work things out, thanks. Scott Robert 775-682-3352 Customer Relations Manager

Nov 15, 2022 -

gdelcarlo responded

Still waiting for our title to the truck. Please provide the date it was sent to the State of Nevada.

October 31, 2022

The staff is always professional and looking to help the customers in any way they can and also very informative about the progress of your vehicle. More

by bearclan2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Oct 31, 2022 -

Lithia Hyundai of Reno responded

We believe it's important to be communicative throughout the process so you always know how far along your service is. Thanks for being a valued customer here at Lithia Hyundai of Reno!

October 31, 2022

Everyone was very nice and honest and a lot of help finding the right vehicle for us ! More

by SELLARSBRUCE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Pourjami, Desmond Carolino
Nov 01, 2022 -

Lithia Hyundai of Reno responded

That's awesome to hear! We love helping you find the perfect vehicle at Lithia Hyundai of Reno. See you again soon!

October 31, 2022

Paydon was very helpful. The staff answered all my questions and was able to help me out with any be issues I had. More

by Sclifford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg, Paydon Chambers
Nov 01, 2022 -

Lithia Hyundai of Reno responded

We're always happy to help! Thanks for stopping by Lithia Hyundai of Reno!

October 30, 2022

They sold my granddaughter her first car , Happiest day of her life can’t beat that, thank you for making her happy. More

by CHANTAECONWAY46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Lithia Hyundai of Reno responded

Congrats to your granddaughter and thanks for the wonderful review! We were thrilled to be a part of that exciting first experience. See you again soon at Lithia Hyundai of Reno!

October 30, 2022

Tabitha and the service team are Great! Thank you all for what you do. You are appreciated! More

by CDPHIPPS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Tabatha Culver
Oct 31, 2022 -

Lithia Hyundai of Reno responded

And thank YOU for being a valued customer here at Lithia Hyundai of Reno! We truly appreciate your continued business and wish you safe travels!

October 30, 2022

Very friendly customer service personnel , listen and pay attention to customers , service is impeccable . Will definitely buy and have my vehicle service by Lithia. More

by bonsu711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Kirby McMahon
Oct 31, 2022 -

Lithia Hyundai of Reno responded

We love to hear that! Making sure our valued customers feel heard is our top priority here at Lithia Hyundai of Reno. Thanks for stopping by!

October 30, 2022

I love how they treat people like family. I will continue to purchase my vehicles from them. More

by TRUDY_SANCHEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Lithia Hyundai of Reno responded

We really appreciate that, Trudy. Thanks for being a loyal customer!

October 30, 2022

I like the no pressure salesmanship. Afyer we made the deal,and shook hands. Along with doing the paperwork. Which was a breeze More

by FANOFTVLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Desmond Carolino
Oct 31, 2022 -

Lithia Hyundai of Reno responded

We're happy to make the car buying experience as seamless as possible for you! Thanks for choosing Lithia Hyundai of Reno!

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