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Lithia Hyundai of Reno
Reno, NV
3,773 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,773 reviews
November 05, 2022
The staff is friendly and helpful. They are always willing to help you in anyway possible to make sure you and your car needs are fulfilled. They are always willing to help you in anyway possible to make sure you and your car needs are fulfilled. More
by N85BARSTOW
Verified Customer
November 05, 2022
Holly was very helpful in the process and did not apply any pressure. Highly recommend anyone wanting to buy a new vehicle to go through her! any pressure. Highly recommend anyone wanting to buy a new vehicle to go through her! More
by TWALTER2010
Employees Worked With
Other Employees :
Jake Lopes helped me out a lot with my vehicle getting tinted and scratches removed
November 04, 2022
Customer service is on point, everyone is willing to help, quick and simple for everyone help, quick and simple for everyone More
by PAYDONC314
Employees Worked With
Other Employees :
Paydon Chambers, Darren Toomer
November 04, 2022
Haven't wanted to buy a car everywhere else. Saleman Matt Reed is wonderful and trustworthy. Saleman Matt Reed is wonderful and trustworthy. More
by QUARTERCIRCLEOS
November 02, 2022
Good service! My Assistant was Lance Smith who had help me all the process of work to get my 4 Runner in good condition ready tu run 🚘 again . Thank you Lance an My Assistant was Lance Smith who had help me all the process of work to get my 4 Runner in good condition ready tu run 🚘 again . Thank you Lance and the mechanic too !! More
by Silvana Nasi-McKay
Employees Worked With
November 01, 2022
I was completely satisfied with this dealer's service, professionalism, and promptness. I plan to return to Lithia for all my Hyundai service needs. professionalism, and promptness. I plan to return to Lithia for all my Hyundai service needs. More
by tom.99
Employees Worked With
Tabatha Culver
November 01, 2022
Due to a miscommunication between departments, I was treated as though I falsified my application and received rude messages, typed in all caps, suggesting I lied about my employment information. Everyo treated as though I falsified my application and received rude messages, typed in all caps, suggesting I lied about my employment information. Everyone was friendly enough while I was at the dealership, but once I left with the vehicle I was treated as though I was a liar. More
by kkaf
November 01, 2022
O i am so disappointed in the whole way that I bought this car and the experience that I had to go through I will never buy another car from this dealership this car and the experience that I had to go through I will never buy another car from this dealership More
by DAIVYON013015
Employees Worked With
Kirby McMahon
October 31, 2022
David, the finance guy was horrible and created a lot of problems by not being thorough and by being rude. Management, and the sales team were excellent. problems by not being thorough and by being rude. Management, and the sales team were excellent. More
by sharonowens5
Employees Worked With
Other Employees :
David Lennox, Matt Franceschini
