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Lithia Hyundai of Reno

Reno, NV

4.3
3,818 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,818 reviews

September 09, 2024

They find what you want without the pressure or being pushy. Very polite and great to find what you want. More

by RJLADYBUG2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience! We're glad to hear our team at Lithia Hyundai of Reno was able to assist you without any pressure. Enjoy your new vehicle!

September 09, 2024

Levi was super helpful and so was the rest of the staff at Lithia Hyundai More

by KATE_MONDSCHEIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Lithia Hyundai of Reno responded

Thanks for the review! We truly appreciate your support. Come visit the Lithia Hyundai of Reno team again soon!

September 08, 2024

The dealership was fantastic. Dealers here in Vegas wouldn’t even give me numbers to purchase a vehicle. Lithia had them to me in ten minutes. I agreed to purchase my car an hour More

by Shawn W.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Sep 09, 2024 -

Lithia Hyundai of Reno responded

Shawn, we're delighted to hear that Matt and the team at Lithia Hyundai of Reno provided such a fantastic experience. Thanks for choosing us and sharing your positive feedback! Enjoy your new car!

September 07, 2024

great and even better employees. Gaby,Iris,Scott Robert and my service tech Lance Smith. More

by KRISTINELUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iris and Gaby
Sep 09, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We will surely pass along your kind words to Gaby, Iris and Scott. Come see us again soon!

September 05, 2024

I didn’t have a great experience with this dealership. Very bad customer service experience More

by COLETTEFINDLEY
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Leveille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lithia Hyundai of Reno responded

Colette, Thank you for reaching out and expressing your concerns. It is unfortunate to see that you did not enjoy your experience. I would appreciate an opportunity to gather the details of your visit. At your convenience, please contact me. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

September 04, 2024

This was a great experience! Everyone was so nice and helpful. Thank you, we love our new vehicle. More

by ALL4NOAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Lithia Hyundai of Reno responded

Thank you for the positive review. It was a pleasure assisting you. Enjoy your new ride!

September 03, 2024

Great help, very informative, willing to answer all my questions. Tried his very best to get me the deal I was looking for. More

by R.CARRASCO03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Lithia Hyundai of Reno responded

Hello there, we're glad to hear you had a positive experience with our team at Lithia Hyundai of Reno! Thanks for the review and enjoy your new ride!

September 02, 2024

Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to n More

by J.GIBSONCV04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Clunie
Sep 03, 2024 -

Lithia Hyundai of Reno responded

Hello, we're delighted to hear that our service department at Lithia Hyundai of Reno has earned your loyalty! Thank you for the fantastic feedback and continued support.

September 02, 2024

Levi was very thorough and to be honest with you, probably would have spent my money elsewhere.He greeted me as promised over the phone on time and stayed with us from the minute I arrived at your de More

by SOLARILEODEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience! We're delighted to hear that Levi and the team at Lithia Hyundai of Reno provided thorough and pleasant service. Enjoy your new car, and we appreciate your support!

September 01, 2024

Very happy with the purchase of my car. None of this would’ve happened without Levi he is very thorough and very patient great experience More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi
Sep 03, 2024 -

Lithia Hyundai of Reno responded

Leo, we're delighted to hear that Levi provided you with a great experience at Lithia Hyundai of Reno. Enjoy your new car!

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