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Lithia Hyundai of Reno

Reno, NV

4.3
3,976 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,976 reviews

January 31, 2025

We have been working with Hyundai now for 2 hrs and the experience has been great ! More

by davidageddes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Lithia Hyundai of Reno responded

Thank you for the positive review! Until next time, safe travels!

January 29, 2025

We bought a new 2024 calligraphy and it's been in your shop for 3 months now going on the third transmission I would like the car replaced or my money refunded. It's been in the shop longer then we.had it More

by donnadonaldsonunhappy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Lithia Hyundai of Reno responded

Donna, I called shortly after 4:00 this afternoon and left you a message, when you get a chance can you or Mr. Donaldson give me a call back so we can discuss a way forward please? My direct line is 775-682-3342, or email me at SRobert@Lithia.com. I look forward to connecting and figuring this out with you. Scott Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352

January 29, 2025

Just came in for a regular service and was out the door within the hour. More

by JKSSSPARKS
Recommend Dealer
Yes
Jan 30, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review. Should you ever need anything else, please let us know.

January 29, 2025

I did not have an apt. ,but needed advice on operation of new Tuscon SEL hybrid. Just waited a few minutes and someone was avaiable and went out to help me with my question More

by ANNEAMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember person's name.
Jan 30, 2025 -

Lithia Hyundai of Reno responded

We're delighted to hear that our team at Lithia Hyundai of Reno was able to assist you promptly with your Tucson SEL Hybrid. Thank you for sharing your experience, and we're always here if you need further assistance!

January 28, 2025

They delivered the car to me personally and followed up and answered all my questions. More

by MHEUVELHORST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno in your search for a new car! We wish you many happy miles ahead.

January 28, 2025

Thank you for everything good luck! !! See you next year th as ml you very much More

by VGONZALEZ1028.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We look forward to your next visit.

January 28, 2025

Easy process, friendly service, Matt was amazing. Would Highly recommend. We'll definitely be back. More

by DYLANEVANS42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We truly appreciate your support. Until next time, safe travels!

January 27, 2025

Very friendly and helpful with all questions would tell friends about the good services answered all question More

by VADESROSIERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in sales
Jan 27, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lithia Hyundai of Reno provided friendly and helpful service. We appreciate the recommendation, and we're here if you need anything else!

January 26, 2025

Lythia Hyundai of Reno provided excellent service and pricing. They were straight forward and easy to work with. Little haggling required to get a good deal. More

by Yusef27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lithia Hyundai of Reno responded

Yusef27, we're delighted to hear you had a straightforward and pleasant experience with us at Lithia Hyundai of Reno. Thank you for highlighting our service and pricing!

January 26, 2025

Best car buying and trading experience I’ve ever had. I will definitely be going back. More

by BLACK-WIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! We look forward to seeing you back in the future.

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