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Lithia Hyundai of Reno
Reno, NV
3,862 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,862 reviews
October 11, 2024
This showroom was very clean and well organized. Our sales men, David, new everything about the car we were looking at. He made it very easy for us to decide which model we preferred. Our sales men, David, new everything about the car we were looking at. He made it very easy for us to decide which model we preferred. More
by ESCAPELLA
Verified Customer
October 11, 2024
Car salesman, David was highly inappropriate. Asked called his stepdaughter a pain in the xxx, asked if I knew someone who killed themselves while in high school, said he was paid so poorly that Asked called his stepdaughter a pain in the xxx, asked if I knew someone who killed themselves while in high school, said he was paid so poorly that he had to drive DoorDash, showed me his DoorDash panel. It was extremely unprofessional and uncomfortable. We will never come back. Seems like the closing strategy is to be mean to people and make them feel bad for you at the same time. These guys are horrible. More
by OLIVESCHILLO
October 10, 2024
Very efficient and helpful staff. They are quick and communicative about all aspects of the service. They are quick and communicative about all aspects of the service. More
by JWORD1
Employees Worked With
October 09, 2024
Fast and great service! Easy to contact! Nice folks working there! Word word word word! Easy to contact! Nice folks working there! Word word word word! More
by justbreathe1805
October 07, 2024
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter. dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter. More
by s.moanamarie
October 06, 2024
Very friendly and helpful. I highly recommend him for any car buying experience! I will be coming back I highly recommend him for any car buying experience! I will be coming back More
by jenanjuice2003
Employees Worked With
October 06, 2024
The service department is by far the best I've ever dealt with. Guaranteed I will go back for all of my cars service needs! with. Guaranteed I will go back for all of my cars service needs! More
by Amy
October 05, 2024
As a first-time car buyer, I couldn’t have asked for a better experience. Joshua was incredibly patient and knowledgeable, helping me through every step of the process. He answered all my questions and ma better experience. Joshua was incredibly patient and knowledgeable, helping me through every step of the process. He answered all my questions and made sure I felt comfortable with my decision. Tony handled the paperwork and was also very patient, walking me through everything and making sure I understood each part. Both were professional and made what could have been a stressful process feel smooth and easy. I’ll definitely be returning and will recommend them to others! More
by SNEHA0
October 04, 2024
I will recommend to anyone, Hyundai dealership. They provide exelente service, during the process of getting a new care or continuing with warranty. Oil change,etc. I like the 10 yrs warranty They provide exelente service, during the process of getting a new care or continuing with warranty. Oil change,etc. I like the 10 yrs warranty More
by ERNIELARA4140
Employees Worked With
Customer service or service advisor
October 02, 2024
There are a couple individuals who seem to care about the customer and customer experience but overall, I feel the service has gone down over the last recent years customer and customer experience but overall, I feel the service has gone down over the last recent years More
by Hyundaidriver
Employees Worked With
