Lithia Hyundai of Reno

Several sketchy documents were in my hands which I had questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents w questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents were forced signed as used. I've had to shut down all the apps I paid for, because steering was pushing me into traffic, and vibration was bouncing car every where, I've had to call them for my Edr which was not sent via mail, and registration DMV online was due in a week, the emailed an unsigned Edr. I requested Hyundai shoppers assurance within 3 days of purchase and was verbally abused, saying I was causing trouble and Nevada doesn't honour that, left in tears and traumatized. More

Mat Reed is handsome and Ryan Ferris has amazing hair. Tony Mazzones laugh could be heard booming through the dealership. What a happy dude. Tony Mazzones laugh could be heard booming through the dealership. What a happy dude. More

Wish you had a Hyundai dealership in Fallon NV. My service was only available at a dealership and you offered a ride service to my home. I had to leave my vehicle for three days. Overall the staff My service was only available at a dealership and you offered a ride service to my home. I had to leave my vehicle for three days. Overall the staff was great and service was completed as mentioned. More

I showed up for my 2pm appointment for an oil change and no one said a word to me for 10 mins. I finally Had to speak up and I asked if I was In the right area. They said yes and then that was it. Finally a no one said a word to me for 10 mins. I finally Had to speak up and I asked if I was In the right area. They said yes and then that was it. Finally another person came and took my keys and said asked if I had a ride because my appointment would take 3-4 hours. I didn’t have a ride and had to find one. It was the most irritating experience. The only time they were nice and helpful was when I bought my car because they just want to “earn your business”. More

Appointment and times for oil change, inspection is terrible. Been trying to be loyal to Lithia, but why do business with dealer and inconvenience of drop off, ride to work ride back, 3 -4 hrs wait whe terrible. Been trying to be loyal to Lithia, but why do business with dealer and inconvenience of drop off, ride to work ride back, 3 -4 hrs wait when can take to jot her places and have done in 30 mins More

I had great experiences with Lance and lithia hyundai for all of our car care needs. They take great care of us and our car. Its always a positive experience. all of our car care needs. They take great care of us and our car. Its always a positive experience. More

He did a great job, and he kept communications with me during the whole process. He was really nice. The car runs great when he found out my part wasn’t covered by the warranty he found a way to get it co during the whole process. He was really nice. The car runs great when he found out my part wasn’t covered by the warranty he found a way to get it covered by Hyundai. He went above and beyond excellent service. More

Everything went fairly smooth. I am still waiting for a radio to be replaced that didn't work when I purchased the vehicle. The only criticism I have was with the Man that set up I am still waiting for a radio to be replaced that didn't work when I purchased the vehicle. The only criticism I have was with the Man that set up the deal. Ryan I believe his name was. Trying to convince me to take a car payment I couldn't afford he suggested I get an Uber or Lyft job to finance it. Very unprofessional! Other than that Matt,Tony were very professional all the way through the process. More

Clean dealership and a terrific staff. Only negative is you need more help answering phones. Only negative is you need more help answering phones. More