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Lithia Hyundai of Reno
Reno, NV
4,645 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,645 reviews
March 25, 2026
So much lack in communication between everyone. I financed directly through my credit bureau, and have done so multiple times but they refuse to listen in guidance and still harass me about titling I financed directly through my credit bureau, and have done so multiple times but they refuse to listen in guidance and still harass me about titling. Poor customer service. Go somewhere else, this was my second time giving them an opportunity to earn my business and they dropped the ball again. More
by rafael-lara
Verified CustomerEmployees Worked With
Other Employees :
Joshua
March 23, 2026
Every one was really nice. No one was pushy. I didn't feel pressured. The whole experience was very pleasant No one was pushy. I didn't feel pressured. The whole experience was very pleasant More
by ANGELINEDELBOSQUE
March 22, 2026
Kevin Denney is an absolute class act and Chris made the financial part of it effortless. I cannot believe how they made it so easy. I’ve bought many cars in the past and it’s always been some sort of stint financial part of it effortless. I cannot believe how they made it so easy. I’ve bought many cars in the past and it’s always been some sort of stint even with great financial circumstances. Their professionalism is something I hope to bring into my own work environment. The hardest part of this process was saying goodbye to the previous car I bought from this location. Poseidon treated me well and I know Persephone will treat me better. Thank you for helping me save money and get over the heartaches of 2025! More
by ADAM.BOEDER
Employees Worked With
March 22, 2026
Levi is very knowledgeable and good at explaining what he is selling. Straight forward and helpful. is selling. Straight forward and helpful. More
by RCM3973
March 21, 2026
Failed to listen to my address and now I have to jump through hoops to get the information that they want. If they had just listened to me then they would have had a happy customer. But now I have to cha through hoops to get the information that they want. If they had just listened to me then they would have had a happy customer. But now I have to change all of my bills because they didn't want to use the address that I told them to use. Bills can take up to 90 days to take affect. All they wanted to do was sell a car and not listen. Now they pester me every day like it's my fault that they didn't listen. More
by WJF1114
