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Lithia Hyundai of Reno
Reno, NV
4,560 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,560 reviews
March 01, 2026
Fast, honest, caring dealership! Josh Boyce (salesman) was amazing.He had a lot of patience. Josh Boyce (salesman) was amazing.He had a lot of patience. More
by NOODLE5000
Verified Customer
March 01, 2026
Just wanna say thank you for your cooperation! The help you did and the way you explain how am I gonna manage payment and how to be a good background person through credits as a first time car buy The help you did and the way you explain how am I gonna manage payment and how to be a good background person through credits as a first time car buyer means a lot to me. The way you explained things to me were so understandable that made me so excited and helps me understand new things. I am so excited and so so thank ful for the dealer ship. Thank you so much for the help and things were explained so clear. I appriciated all of your work, help and so thank ful for the nice people that helps so many peoples that needs help from you. Once again thank you so much!! More
by RILAINHADLEY754
March 01, 2026
Mike was a straight shooter! My husband gave him a run for his money but through it all he remained calm and honest. I’d recommend him to anyone looking for a car’ My husband gave him a run for his money but through it all he remained calm and honest. I’d recommend him to anyone looking for a car’ More
by DISCBUFF
Employees Worked With
March 01, 2026
Communication is not always the best. I stopped by on the first day that it was in and the advisor seemed a bit annoyed and did not truly listen to me when I was asking questions about ho I stopped by on the first day that it was in and the advisor seemed a bit annoyed and did not truly listen to me when I was asking questions about how long I might need a car rental for. Definitely did not feel like a valued customer. Have been here three times in the last few months and not once was my vehicle washed as a courtesy. The third time I asked for it to be washed before picking up then received a text message from Heather asking me if I wanted my car washed. Is this not what I just asked for? When you spend thousands of dollars This is something they should do without asking. More
by BERCIER79
Employees Worked With
Heather
March 01, 2026
I brought my car in for a regular lube-oil -filter. Lance did a safety walk around and noticed a screw in my tire, that I had not seen. I appreciate his attention to detail and recommending repair! Lan Lance did a safety walk around and noticed a screw in my tire, that I had not seen. I appreciate his attention to detail and recommending repair! Lance always has his customers back and is very fair in his evaluation and recommendations! I trust him implicitly! More
by FRY7
Employees Worked With
Lance Smith
February 27, 2026
It was good general knowledge was great. The dealership was very clean. The people are very nice and there was no hassles. No worries it was awesome. The dealership was very clean. The people are very nice and there was no hassles. No worries it was awesome. More
by RICHARDGURLEY14
Employees Worked With
Not sure
February 26, 2026
It was great , easy car purchase and no pressure environment Levi was fantastic and helpful environment Levi was fantastic and helpful More
by DAVID_BAILEY
February 24, 2026
I kindly ask before my car was serviced that my tire pressure light was on and that I need it reset, I so called got my car serviced and the light was still on , I went back to the serviced desk and I w pressure light was on and that I need it reset, I so called got my car serviced and the light was still on , I went back to the serviced desk and I was told keep driving my car the light will eventually go off I've been driving over a week now and the light has not went off totally disappointed in the service. More
by DEMASCUSRUSSELL
Employees Worked With
They didn't pay attention to detail
