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Lithia Hyundai of Reno
Reno, NV
3,971 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,971 reviews
April 21, 2025
They’re great. They’re like family. They are the BEST in sales and service. Won’t go anywhere else. They’re like family. They are the BEST in sales and service. Won’t go anywhere else. More
by RICHVANDINE
Verified Customer
April 21, 2025
They were very nice and quick. I’m a little confused though because I was supposed to get something done where the key starts the car for the recall and not the stick but I got the I’m a little confused though because I was supposed to get something done where the key starts the car for the recall and not the stick but I got the stick and not the other. But now I can have the insurance company I prefer and a way better rate so thank you so much!! More
by Sslazas
Employees Worked With
April 20, 2025
Poor communication and no loaner car available when they keep your car for two weeks. keep your car for two weeks. More
by M.KAYLA27
April 18, 2025
All the employees involved were very nice and professional. I bought out of state and all questions were answered. professional. I bought out of state and all questions were answered. More
by NONE23
Employees Worked With
April 18, 2025
I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lanc than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lance Smith is one of the finest young men very polite, very helpful and always goes out of his way to help you More
by CRANMORE_JUDY
Employees Worked With
April 17, 2025
They served me excellently, very kindly, and gave me very clear and precise information!! A quick process and to my liking!! clear and precise information!! A quick process and to my liking!! More
by SINDYSALGADO05
Employees Worked With
April 16, 2025
Levi was very personable and knowledgeable. He made sure we had drinks and snacks to get though the process. He went through the buying process quickly while still being very attentive and help He made sure we had drinks and snacks to get though the process. He went through the buying process quickly while still being very attentive and helpful. More
by KHYATT13
April 15, 2025
My time at this dealership is always well spent. Everyone that I deal with gives their utmost for us Everyone that I deal with gives their utmost for us More
by KENGLEB
April 13, 2025
I feel good about you guys. The lady that helped us was great her name is gabby. We love the car it did have a problem with the paint it had very fine scratches in it. Your peo The lady that helped us was great her name is gabby. We love the car it did have a problem with the paint it had very fine scratches in it. Your people fixed it.it looks good know. I hope when I wash it the scratches don't return thank you Vince Decasper More
by vinclif
April 12, 2025
The service was prompt and good I will be life long Hyundai customer soo I’m happy Hyundai customer soo I’m happy More
by A2CUEBALL1234
