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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
838 Reviews
Call Service Center (432) 614-0345

838 Reviews of Lithia Hyundai of Odessa - Service Center

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October 22, 2024

Thank you for the great service provided and getting me back on the road fast. Everyone was kind More

by RAMONA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ramona3. We are delighted to hear that you were pleased with the service provided by our team. Your kind words are greatly appreciated.

October 22, 2024

Great place I always enjoy going to get my car serviced it always quick and easy More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review! We are glad to hear that you enjoy your experience with us and that our service is quick and easy for you. We appreciate your continued support and look forward to serving you again in the future.

October 22, 2024

Good customer service went for oil change and tire rotation they take care of good More

by Paresh
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, Paresh. We're glad to hear that you were pleased with the customer service you received during your recent visit for an oil change and tire rotation. We appreciate your feedback and look forward to serving you again in the future.

October 22, 2024

Good service but expensive for job require. But hard to find qualified mechanics in town. More

by ARNOLD-SALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, Arnold-Salinas. We appreciate your kind words about our service. We understand your concerns about pricing and the availability of qualified mechanics in town. Your feedback helps us to continually improve and provide the best service possible for our customers.

October 22, 2024

Eric was really helpful professional. He pointed out to me that I should get free oil changes with my warranty. You have a good guy working for you. More

by BENJAMINBEDRICK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback, Benjamin. We are thrilled to hear that Eric provided you with excellent service and valuable information about your warranty. We are grateful to have him on our team.

October 22, 2024

They always get my vehicle in and out in a timely manner and the staff is always so helpful! More

by FOLDER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, FOLDER46. We are delighted to hear that our team was able to provide you with efficient and helpful service. We appreciate your feedback and look forward to serving you again in the future.

October 20, 2024

I have called multiple times about the recall that was sent too me but nobody has gotten back to me. More

by ANDREACALDERONQUINTANA511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for bringing this to our attention, Andrea. We apologize for any inconvenience this has caused. We will look into this matter and ensure that someone contacts you promptly to address the recall issue.

October 19, 2024

The staff is Friendly the shop and waiting is kept glean the mechanics are proficient More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review. We are glad to hear that you had a pleasant experience with our staff and that you found our facilities clean. Our mechanics take pride in their work and strive to provide top-notch service. We appreciate your feedback and hope to see you again in the future.

October 19, 2024

Amazing customer service. They were great at helping me get a vehicle. Super nice about everything.I highly recommend this place to shop out for open new car More

by JAGUILAR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Lithia Hyundai of Odessa. We appreciate your recommendation and hope you are enjoying your new vehicle.

October 19, 2024

I came at 9 and was not done until after noon for an oil change. Only one tech and he was doing two cars at the same time and he didn’t reset the service required message. I would love to be able to schedul More

by STACY.SCHAWARTZ0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us, Stacy. We apologize for the extended wait time and the oversight with resetting the service required message. We appreciate your suggestion about scheduling appointments and will take it into consideration for improving our service.

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