Lithia Hyundai of Odessa - Service Center

Great customer service Rj was real helpful making this deal happen (thank you very much) deal happen (thank you very much) More

My Hyundai Santa Fe has been at the service shop pretty long time or not even able to get a loaner since your tech was playing around not even working hard to make your client being successfully long time or not even able to get a loaner since your tech was playing around not even working hard to make your client being successfully More

Everything was nice in side the building, bathrooms could’ve been a little cleaner. Service department was very helpful and kind. Everything went very smoothly for me in service department. could’ve been a little cleaner. Service department was very helpful and kind. Everything went very smoothly for me in service department. More

When the recall repair FAILED, spilling out 1 & 1/2 tanks for fuel, they sent a wrecker for the car and made sure the parts were functioning properly before returning my vehicle to me. for fuel, they sent a wrecker for the car and made sure the parts were functioning properly before returning my vehicle to me. More

Great service and help overall, Theodore was a great help in this process! Zhdhdh sududhhs in this process! Zhdhdh sududhhs More

They fixed the problem with the sensor that was making my car stall when stepping on the gas car stall when stepping on the gas More

Good dealership. I very lucky when I choose Lithia Hyundai of Odessa. Thanks very much for service I very lucky when I choose Lithia Hyundai of Odessa. Thanks very much for service More

Made appointment ahead of time for my recall service went there spent 3-4 hours only to hear we don’t have parts will have to order them so I made another appointment went there again and told me we only h there spent 3-4 hours only to hear we don’t have parts will have to order them so I made another appointment went there again and told me we only have 1 part they didn’t have other part for my car and I was like stop wasting people time you guys already know that you don’t have that part they should have call me ahead of time or cancelled my appointment. More

It took too long for the vehicle to be ready. Couldn't contact the service department for updates. Didn't give me an adequate estimate. Charged me for an inspection that wasn't done. Couldn't contact the service department for updates. Didn't give me an adequate estimate. Charged me for an inspection that wasn't done. More

It pains me that this is the only Hyundai service center in the area. The first time I brought my car in, they replaced the blown front turn signal and didn't secure the plastic engine cover correctly (the in the area. The first time I brought my car in, they replaced the blown front turn signal and didn't secure the plastic engine cover correctly (they broke all the push fasteners). This time around I was in for a 60,000 mile maintenance. Hyundai website has a list of items that are checked. Service advisor didn't know anything about that. I was told that the coolant change interval is 155,000 miles. That's good to know. Quality is uncompromising. Mediocrity starts at the top. More