Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
856 Reviews
Call Service Center (432) 614-0345

856 Reviews of Lithia Hyundai of Odessa - Service Center

Sort by
March 15, 2024

Great people and a phenomenal facility. Super fast service and everyone took care of my needs. More

by BRIANSMITH105
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Mar 26, 2024 -

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words, Brian. It's reviews like this that make us at Lithia Hyundai of Odessa excited to come into work every day.

March 14, 2024

Overall friendly and helpful staff Courteous, knowledgeable people who helped as needed and were thorough in all aspects of service More

by JPLAMA613
Recommend Dealer
Yes
Report | Print
Mar 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, JPLAMA613. We are pleased to hear that our staff was able to assist you in a friendly and helpful manner. Our team strives to provide knowledgeable and thorough service to all of our customers. We appreciate your feedback and look forward to serving you again in the future.

March 10, 2024

Excellent He was excellent and helpful. He made sure to get me what I wanted. More

by CHANELFINKLEY67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Mar 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our team member was able to provide you with excellent and helpful service. It is our goal to ensure that each customer gets exactly what they want. We appreciate your feedback and look forward to serving you again in the future.

March 08, 2024

This is the third time I take my car and they say that it was just this and that and is ready fir pick up I go get my car and they didn't firmix anything liers and lazy More

by ARMIEALVARADO55
Recommend Dealer
No
Employees Worked With
Eric
Report | Print
Mar 08, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 614-0345 to further discuss your concerns. Thank you and we hope to hear from you promptly.

March 07, 2024

They said was good but tried to not take in vehicle Good service finished in a timely manner but tried to turn down service More

by gabed1925
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
? Parents took car
Report | Print
Mar 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, gabed1925. We strive to provide excellent service to all of our customers and we apologize if you felt that your vehicle was not being properly considered. We appreciate your business and hope to have the opportunity to serve you better in the future.

March 07, 2024

Very good. Very welcoming. Very helpful We very much enjoyed our visit and the transaction would recommend More

by DAVISJENNA68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore
Report | Print
Mar 07, 2024 -

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

March 06, 2024

It took longer than expected I expected being there less than I was. Thank you More

by Armando_fuenmayor
Purchase Time
Recommend Dealer
Yes
Report | Print
Mar 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback, Armando. We apologize for any inconvenience caused by the extended wait time. Your time is valuable to us and we appreciate your patience.

March 06, 2024

Overall very good Was a sunny day when we drove up. We parked in the coverd area. Issac was waiting and looking for us. We had an appointment. My daughter in law had come with me previously and Issac t More

by PATRUSSWELL46
Recommend Dealer
Yes
Employees Worked With
Issac
Report | Print
Mar 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, PATRUSSWELL46. We are glad to hear that Issac provided excellent service during both of your visits. Our team is dedicated to ensuring all our customers feel well taken care of and have their questions answered. We appreciate your continued business and look forward to serving you again in the future.

March 05, 2024

Not too happy how the situation arose while I was at the dealership. I left upset. More

by susancarrasco
Recommend Dealer
No
Employees Worked With
Chester/Francisco
Report | Print
Mar 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for your feedback. We aim to provide an exceptional experience for all of our customers. We're sorry we may have missed the mark with your visit. Please reach out to us at (432) 614-0345 to let us know how we can do better.

March 05, 2024

The service department notify us every step of the way and what items were going to need to be replaced ahead of time for us to approve. Process were quick and easy. More

by JOHNSUSANASPENCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Mar 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with our service department. We are glad to hear that the communication and approval process were efficient for you. We appreciate your feedback and look forward to serving you again in the future.

1
...
17
18
19
...
86