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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.0
788 Reviews
Call Service Center (432) 614-0345

788 Reviews of Lithia Hyundai of Odessa - Service Center

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October 19, 2023

Best service department in town . I would recommend my family and friends If I have any vehicles that need service Hyundai would be the flagstone fun and friendly place to go wher More

by Cadilac26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric , Jjohnny Eguia, Vianey Serna, Hope Luna, Mary Galeas, Rj Peroutka
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Oct 20, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind words about our service department! We are thrilled to hear that you had a great experience with us and that you would recommend us to your family and friends. Our team strives to provide excellent service in a fun and friendly environment, so it's wonderful to know that we were able to leave you with a smile. We appreciate your support and look forward to serving you again in the future.

October 17, 2023

I think you guys need to get another guy to change oil or servicing vehicles, I think it takes to long to have a change of of More

by BSMINOR1955
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The young man that change my oil did a good jib
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Sorry to hear that, thank you for voicing your concerns, we hope you'll give us another chance to deliver more timely service. Please call us at (432) 614-0345 to let us know more about what happened.

October 13, 2023

Quick and extremely nice folks! Clean and efficient service. Done in a very timely fashion. I will return for service again! More

by DTIP58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We love that you were pleased with the service! We hope to see you again soon! Thanks again, have a great day!

October 13, 2023

My service was quick. the remodeling looks good talk to sales person the Santa Cruz pickup .thx for service.,( oil change ) More

by Lasaro abalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jjohnny Eguia, Vianey Serna, Hope Luna, Mary Galeas, Rj Peroutka
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We're so glad you like the remodel and that your oil change was satisfactory. We hope to see you again in the not too distant future! If you have any further questions or need any assistance, please do not hesitate to reach out to us.

October 13, 2023

The service was quick, considering there were quite a few people ahead of me. Kristine Campbell was very professional. She was prompt and courteous with me. She was very detailed with everything that needed More

by ALUNA1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind words! We are delighted to hear that you had a pleasant and hassle-free experience with our team at Lithia Hyundai of Odessa. We strive to provide exceptional customer service and it is wonderful to know that our efforts are appreciated. If you have any further questions or need any assistance, please do not hesitate to reach out to us.

October 12, 2023

Great service every time , it’s an all round service . Though the wait time is too long if something can be done about that More

by amandajames1228
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We love that you were pleased with the service! We hope you'll give us a chance again to deliver in a more timely manner. We hope to see you again soon! Thanks again, have a great day!

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

October 12, 2023

Always has the best service, Everytime I go! ! Always courteous, friendly and always has smiling faces!! More

by AMYCARRASCO101050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We love that you were pleased with the service! We hope to see you again soon! Thanks again, have a great day!

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

October 11, 2023

Good service glad I got what I needed done. Will be back soon for other services. More

by ANTHONY.CERVANTES55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Serna
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review. We hope to see you again soon! Thanks again, have a great day!

October 08, 2023

Always help me very quickly. They explain a lot to me for me to understand. More

by as327774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review. We hope to see you again soon! Thanks again, have a great day!

October 06, 2023

This was a real deal customer service person. She kept me updated on everything that was going on with service to me. Can't remember her name but she was in service department. God bless her More

by Mtwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember ( service department
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback! We are thrilled to hear that you had such a positive experience with Lithia Hyundai of Odessa. We truly appreciate your kind words and recommendation. Should you need any further assistance in the future, please don't hesitate to reach out.

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