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Lithia Hyundai of Odessa

Odessa, TX

4.4
1,607 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 935 service reviews

November 28, 2025

Took too long and the customer service was lacking, looked like the guy didn't wanna be there, and they even forgot to reset the oil in the cluster. Poor experience over all. More

by TENROCHA360
Recommend Dealer
No
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
November 27, 2025

My appointment was at 7:30 am and my vehicle was not finished until 11:30. I waited there for 4 hours. I noted that I would wait for my vehicle until it was finished when I made my appointment. More

by bam2754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not talk to anyone in the list and don't remember the name.
November 18, 2025

I like the service and they always there for all the questions I have, very nice More

by Laura Aguilar Galarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your positive experience and kind words. It's wonderful to know that you feel supported and well taken care of during your visits. Your feedback means a lot to the team.

November 16, 2025

Service dept did an excellent job in helping me get my wife's Palisade serviced such as antifreeze, brake fluid and transmission fluid all changed! More

by MATSINGER
Recommend Dealer
Yes
Employees Worked With
Kris
Nov 20, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience and for highlighting the efforts of our service department. It's wonderful to know that the team was able to assist with your wife's Palisade and provide the necessary maintenance. Your feedback is greatly appreciated.

November 11, 2025

Took the car at 9 am for only oil change and tire rotation and it took them 7 hours to have it ready. Requested to get new tires and Eric says it will be done next morning. I went to pick up my car a More

by Barretoaeg
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Nov 14, 2025 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.

November 11, 2025

Friendly I loved the experience. It was great and very professional. Yes we can Oh ya More

by friendlyzebra7
Recommend Dealer
Yes
Nov 14, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive feedback and enthusiasm! It’s wonderful to hear that you enjoyed a friendly and professional experience with us. Your comments truly brighten our day.

November 11, 2025

Friendly I loved the experience. It was great and very professional. Yes we can Oh ya More

by friendlyzebra7
Recommend Dealer
Yes
Nov 14, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive feedback and enthusiasm! It’s wonderful to hear that you enjoyed a friendly and professional experience with us. Your comments truly brighten our day.

November 07, 2025

Always take care of me They've always find a way to help out to take care of any issues that I may have and very friendly. I appreciate it thank you. More

by JMG201204
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Nov 14, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and continued trust. It’s wonderful to hear that you feel well taken care of and supported by our team. Your appreciation means a lot to everyone here at Lithia Hyundai of Odessa.

November 04, 2025

The service was great and all of the employees were so nice and helpful! Great place to buy a car. More

by DJWHITMIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for the kind words about our team. It’s wonderful to hear that you enjoyed the service and felt welcomed during your visit. Your feedback is greatly appreciated.

November 02, 2025

Great people, great service. Got my car back sooner than expexted. Did keep me informed More

by SKYE3160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and kind words. It’s wonderful to hear that our team kept you updated and that your car was ready ahead of schedule. Your feedback is truly appreciated.

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