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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
858 Reviews

858 Reviews of Lithia Hyundai of Odessa - Service Center

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April 08, 2025

I am very satisfied with the service I received on my Santa Fe. It was prompt and everyone was professional More

by LYNBREWER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

service was very prompt. The lady explained the complete inspection that the car was given More

by Ford Trucks Rock
Recommend Dealer
Yes
Employees Worked With
did not get her name
April 04, 2025

The professionalism with my deal was superb! They explained everything and answered all my questions in a timely manner. More

by JANETH.MARQUEZ
Recommend Dealer
Yes
Employees Worked With
Miguel Anthony Lozano and Eric Muñoz
Apr 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you, Janeth, for your kind words. We're thrilled to hear that you had a superb experience and that our team was able to address all your questions effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

April 03, 2025

Excelente Vinny was so great helping me to find the car of my life Vinny was so great helping me to find the car of my life with a very very good deal More

by Week.wonka
Recommend Dealer
Yes
Employees Worked With
Vinny
Apr 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your wonderful experience with us. We're thrilled to hear that Vinny was able to assist you in finding the car of your dreams at a great deal. It's always our goal to provide exceptional service, and your feedback is truly appreciated.

March 31, 2025

Great service and always very nice people they greet you promptly and take care of all my needs! More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that we could meet your needs. Your satisfaction is our top priority, and we look forward to serving you again in the future.

March 22, 2025

Did good checked the vehicle and got it taking care of in a timely manner More

by IZMENDOZA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lithia Hyundai of Odessa responded

Thank you, for sharing your positive experience with us. We're thrilled to hear that our team was able to check your vehicle and address your needs promptly. Your feedback is greatly appreciated and encourages us to continue delivering quality service.

March 10, 2025

My salesman Theodore Schroeder really made my buying experience great. He was knowledgeable of the vehicle and had answers for any questions we had. Of course nothing goes perfect but they fulfilled eve More

by MCDJENSENL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Theodore provided you with knowledgeable and attentive service throughout your car buying journey. It's great to know that our team was able to fulfill everything as agreed and maintained open communication. We appreciate your feedback and are glad you had a nice experience with us.

March 07, 2025

They are really good at what they do there they get you in and out as quickly as they can More

by MONDIE1558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and appreciated the efficiency of our service. Your feedback is greatly appreciated and motivates our team to continue providing the best for our customers.

March 06, 2025

Eric kept us updated on our auto. That made me feel like he cared about his customers. More

by ENDO147LYDIA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience. We're delighted to hear that Eric provided you with excellent communication and made you feel valued as a customer. At Lithia Hyundai of Odessa, we strive to ensure our customers feel cared for and informed throughout their visit. We appreciate your feedback and look forward to serving you again in the future.

March 06, 2025

although it was busy, the staff and mechanics moved at a fast pace. Staff were very friendly and helpful. Very knowledgeable about the vehicle and maintenance needed to be done. More

by DESIREETOTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmine (service advisor)
Mar 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you, Desiree, for sharing your positive experience with us. We're delighted to hear that our team was able to provide friendly and efficient service, even during busy times. It's great to know that our staff's knowledge and helpfulness met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.

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