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Lithia Hyundai of Odessa

Odessa, TX

4.4
1,591 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 921 service reviews

October 14, 2025

Went in to get oil change. The staff was very professional and I was done in a timely matter. More

by VCHAVEZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2025

The service was excellent, very quick. Staff was attentive and friendly. We had questions beyond our oil change about key fobs, and Kristina was very knowledgeable and helpful. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Guzman
October 11, 2025

When I go into the dealership, the service center is always nice and willing to do what needs to be done. I really thank them for helping me out since, I do have a problem with my knees, and having to h More

by juanita.sterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name is Christina? She's the service manager
October 08, 2025

Bad experience Gracias . Bys. Bad bad bad bad bad Bad bad bad bad More

by Julia.flores.7768
Recommend Dealer
Yes
Employees Worked With
Carlos??
Oct 10, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback. It's concerning to hear that your experience did not meet expectations, and your comments are taken seriously. If there are any specific details you’d like to share, your insight would be appreciated as it helps in understanding where improvements can be made.

October 07, 2025

Great They were very helpful I appreciate their help- and service for my car Seriously? More

by BETHGARZA8
Recommend Dealer
Yes
Oct 10, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback and for choosing Lithia Hyundai of Odessa. We're glad to hear you found the team helpful and that your experience with our service met your expectations. Your appreciation means a lot to us.

October 05, 2025

Cleanliness very polite customer service a very welcome atmosphere and when getting service checked they are on it fast and if you need other check on ur vechile More

by DIEGOLOVE432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your positive experience and kind words about our team and facility. We're glad to know you felt welcomed and appreciated the prompt service. Your feedback means a lot to us.

October 04, 2025

Enjoy going there, they are very fast, they have an awesome waiting area. It is very clean and comfortable!! Everyone is very nice and respectful!! More

by MARIADGRANADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your experience and kind words. It’s wonderful to hear that you enjoyed the waiting area and found our team to be friendly and respectful. We appreciate your feedback and look forward to welcoming you again.

October 02, 2025

Service person named Christina came out to meet me with a beautiful smile. Took information and said everything would be taken care of. She was professional and her demeanor made this a very good experience. More

by GUADALUPE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
Oct 03, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and kind words about Christina and the service team. It’s wonderful to hear that you felt well-informed and comfortable throughout your visit. Your feedback is greatly appreciated and serves as encouragement to the entire staff.

October 02, 2025

I had an excellent experience with the service department at Hyundai of Odessa. From the moment I arrived, the staff was friendly, professional, and attentive to my vehicle’s needs. They clearly explained th More

by STEPHENEGALINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina-service department
Oct 03, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your experience and for your thoughtful recommendation. It’s wonderful to hear that the team’s professionalism, communication, and attention to detail made such a positive impression. Your feedback about the transparency and customer-first attitude is truly appreciated.

September 30, 2025

I highly recommend Hyundai for friendly fast, and reliable service. Thank you Hyunda, keep up the great work!! More

by rae_335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and recommendation! It’s wonderful to hear that you had a friendly, fast, and reliable experience with us. Your feedback means a lot to the team and motivates us to continue providing the best service possible.

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