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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,655 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 975 service reviews

January 30, 2026

Service department would not answer any phone calls and no call backs Service department would not answer any phone calls and no call backs wasted time having to go up there and get rejected More

by N.aguirre5
Recommend Dealer
No
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Jan 30, 2026 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 614-0345 to further discuss your concerns. Thank you and we hope to hear from you promptly.

January 30, 2026

Brought in my $65k 2026 hyundai palisade for air xxxxter fault that is causing a check engine light. They quote me for $1500 to repair it. Came home and found a peice of debris stuck l. Removed it and worke More

by DAHERMOHAMAD2
Recommend Dealer
No
January 27, 2026

Never spoke to Eric Gonzales. My car was ready at noon but no one told me until I went and asked at 2 More

by THERESA20
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
January 24, 2026

The service department is why I come here to have work done on vehicle. Eric and the rest of the staff are professional and courteous. I know that I will get great service from the service department and More

by TRISTANGARCIA21
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
January 24, 2026

For the servicing of my Hyundai Kona, it went very well and I got good value for my time and money, I believe More

by VICTOR
Recommend Dealer
Yes
January 23, 2026

Had to go in person to get any updates. Text messages, phone calls and messages were ignored. Delay in diagnosing vehicle beyond time frame indicated. Still waiting on diagnostic report More

by Jessica
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
January 23, 2026

The wait was not long its was fast . Did a great job on changing the oil More

by BNAVARETTE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2026

Take 5 hrs to complete an oil change. I think they need more people for better service More

by NONE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2026

I keep going to appointments & my vehicle problems have still not been resolved. Disappointed More

by ADAWNNM73
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
January 16, 2026

Excellent Excellent! Very good... Excellent! Very good... service very nice. 100% good. Excellent! Very good... service very nice. 100% good. Come back! More

by marialedite
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Jan 19, 2026 -

Lithia Hyundai of Odessa responded

Thank you so much for your wonderful feedback and enthusiastic words. It’s fantastic to hear that you enjoyed your experience and received such great service. Your support means a lot to the team at Lithia Hyundai of Odessa!

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