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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,652 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 972 service reviews

January 24, 2026

The service department is why I come here to have work done on vehicle. Eric and the rest of the staff are professional and courteous. I know that I will get great service from the service department and More

by TRISTANGARCIA21
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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January 24, 2026

For the servicing of my Hyundai Kona, it went very well and I got good value for my time and money, I believe More

by VICTOR
Recommend Dealer
Yes
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January 23, 2026

Had to go in person to get any updates. Text messages, phone calls and messages were ignored. Delay in diagnosing vehicle beyond time frame indicated. Still waiting on diagnostic report More

by Jessica
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
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January 23, 2026

The wait was not long its was fast . Did a great job on changing the oil More

by BNAVARETTE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2026

Take 5 hrs to complete an oil change. I think they need more people for better service More

by NONE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2026

I keep going to appointments & my vehicle problems have still not been resolved. Disappointed More

by ADAWNNM73
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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January 16, 2026

Excellent Excellent! Very good... Excellent! Very good... service very nice. 100% good. Excellent! Very good... service very nice. 100% good. Come back! More

by marialedite
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Report | Print
Jan 19, 2026 -

Lithia Hyundai of Odessa responded

Thank you so much for your wonderful feedback and enthusiastic words. It’s fantastic to hear that you enjoyed your experience and received such great service. Your support means a lot to the team at Lithia Hyundai of Odessa!

January 15, 2026

Long wait time just for y’all to not be able to do my maintenance because you couldn’t figure out Ally maintenance- waste of time and gas More

by SKYLARKNIGHT432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bettis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

January 13, 2026

They did me right with everything He was friendly and understanding guy. I would go back More

by BUBBARAYGUMP
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Report | Print
Jan 16, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and kind words about our team. It's wonderful to hear that you felt welcomed and well taken care of during your visit. Your feedback is truly appreciated.

January 11, 2026

They got me in quickly. Chantel was very nice compared to past workers. Service was fast. More

by Josieesquibel21
Recommend Dealer
Yes
Employees Worked With
Chantel
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Jan 16, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and mentioning Chantel’s excellent service. It’s great to hear that you were taken care of quickly and that your visit was a positive one. Your feedback means a lot to the team.

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