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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,643 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 965 service reviews

January 15, 2026

Long wait time just for y’all to not be able to do my maintenance because you couldn’t figure out Ally maintenance- waste of time and gas More

by SKYLARKNIGHT432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bettis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 13, 2026

They did me right with everything He was friendly and understanding guy. I would go back More

by BUBBARAYGUMP
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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January 11, 2026

They got me in quickly. Chantel was very nice compared to past workers. Service was fast. More

by Josieesquibel21
Recommend Dealer
Yes
Employees Worked With
Chantel
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January 06, 2026

I went in for an oil change and was probably the fourth car in line and three and a half hours later I got my car done with only one service tech working. Need more guys on schedule More

by ERIC.SANCHEZ
Recommend Dealer
No
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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Jan 12, 2026 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.

January 02, 2026

Welcoming, helpful with info on warranty, doing hands on with key starter and info on back order of carhatch More

by GRAMMIMA
Recommend Dealer
Yes
Employees Worked With
Chantelle, I'm not very good at remembering names, but she was fabulous and full of answers to my questions
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Jan 05, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and highlighting the helpful information you received about your warranty and the key starter. It's wonderful to know that the hands-on assistance and updates about the car hatch were valuable to you. Your feedback is greatly appreciated.

December 31, 2025

Schedule vehicle for a recall and after we dropped the vehicle off, we received a phone call that the recall parts had been sent back with no explanation. Now we have to reschedule the recall again once t More

by BABYBOY0709
Recommend Dealer
No
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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Jan 02, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and bringing this to our attention. We understand how frustrating it must be to have your plans disrupted and appreciate your patience as we work through recall part availability. Your feedback is valuable and will help us improve our processes to better serve our customers in the future.

December 31, 2025

Schedule vehicle for a recall and after we dropped the vehicle off, we received a phone call that the recall parts had been sent back with no explanation. Now we have to reschedule the recall again once t More

by BABYBOY0709
Recommend Dealer
No
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Report | Print
Jan 02, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and bringing this to our attention. We understand how frustrating it must be to have your plans disrupted and appreciate your patience as we work through recall part availability. Your feedback is valuable and will help us improve our processes to better serve our customers in the future.

December 31, 2025

They were very quick and helpful. Eric kept me up to date on the repairs for my car. More

by mjgun2007
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 02, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and highlighting Eric’s efforts to keep you informed throughout your car’s repairs. It’s wonderful to hear that the process was quick and helpful. Your feedback is greatly appreciated.

December 30, 2025

Friendly and fast service. Explained everything that was done to my car in terms I could actually understand. More

by LETTYGARAY88
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 02, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for highlighting the clear communication from our team. It's great to know that the service was both friendly and efficient, and that everything was explained in an understandable way. Your feedback is truly appreciated.

December 30, 2025

Helpful, respectful and supportive to my needs! Great people to work with! They care about making sure your taken care of in a speedy but careful manner! I highly recommend them! More

by Darleneduplantis
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Report | Print
Jan 02, 2026 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your positive experience and kind words. It’s wonderful to hear that our team was able to provide the support and care you were looking for. Your recommendation means a lot and motivates everyone here to continue delivering excellent service.

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