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Lithia Hyundai of Odessa
Odessa, TX
1,454 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,454 reviews
August 31, 2021
I got my appointment online and they did replace and serviced the parts that was required by Hyundai. Also, the manager (and assistant) were courteous. serviced the parts that was required by Hyundai. Also, the manager (and assistant) were courteous. More
by RORY_SOLIS
Verified CustomerEmployees Worked With
Eric Gonzales, Amy Willingham
August 30, 2021
The customer service was poor, there was little to no communication about the status of my car. Then when I was done, I wasn’t told where to find my vehicle. The people that serviced me never once said g communication about the status of my car. Then when I was done, I wasn’t told where to find my vehicle. The people that serviced me never once said good morning and made me feel like I was a bother. I will not be returning. More
by Stephanietech78
Employees Worked With
Eric Gonzales
August 20, 2021
Great service. work was completed on time, fixed correctly the first time! The dealership is clean and sanitized daily so I felt safe waiting for the work to be done. correctly the first time! The dealership is clean and sanitized daily so I felt safe waiting for the work to be done. More
by JJORDAN20
Employees Worked With
Karen Betancourt
August 18, 2021
Poor communication, no follow up, no interest in customer service This applies not only to this dealership but Hyundai as a whole. My experience has been horrible with this company. I will never buy anoth service This applies not only to this dealership but Hyundai as a whole. My experience has been horrible with this company. I will never buy another Hyundai More
by mf2molly
Employees Worked With
Eric Gonzales
August 17, 2021
My daughters car was in the shop there six months. Couldn’t get any answers , no calls back and when we finally went to pick it up it had a flat tire that they wouldn’t fix. I’ll never use them again. Couldn’t get any answers , no calls back and when we finally went to pick it up it had a flat tire that they wouldn’t fix. I’ll never use them again. More
by L1norton
Employees Worked With
Eric Gonzales
August 13, 2021
Muy buena atención por parte de Joel CarrascoBuenos Muy buena atención por parte de Joel Carrasco Buenos precios y excelente financiamiento Muy recomendado si lo recomiendo ampliamente solo las plac Muy buena atención por parte de Joel Carrasco Buenos precios y excelente financiamiento Muy recomendado si lo recomiendo ampliamente solo las placas tardan mucho para llegar More
by Cecilia de la Riva
Employees Worked With
Joel Carrasco , Vincent Nunez
August 13, 2021
Great team and service !!Eric was completely helpful and Great team and service !! Eric was completely helpful and understanding when needing help with service or vehicle information. The team and service w Great team and service !! Eric was completely helpful and understanding when needing help with service or vehicle information. The team and service was exceptional. This is our third vehicle we’ve purchased and couldn’t ask for a better dealer. More
by MARIBEATLOP
Employees Worked With
Eric Gonzales, Vincent Nunez, Roberto Ramirez, Joseph Cadenhead, Amy Willingham
August 10, 2021
The service department is efficient and communicative I’ve always received good service at Lithia Hyundai. I never take my Santa Fe to any other place. I’ve always received good service at Lithia Hyundai. I never take my Santa Fe to any other place. More
by ROSEWOOD527
Employees Worked With
Eric Gonzales
August 09, 2021
I have taken my vehicle in twice for an engine failure problem performed all the recommended maintainence but the problem persists. Each time I have taken the car in service to set up an appointment has b problem performed all the recommended maintainence but the problem persists. Each time I have taken the car in service to set up an appointment has been poor as the service department is basically unreachable by phone even after reaching out to the service managerial received no callback at all. More
by Gavingarcia98
Employees Worked With
Brandon Spruill
August 06, 2021
I love the service department. They are always friendly and don’t make you feel like you’re asking to much when you need work done. They actually realize that’s what they’re there for. Thanks guys. and don’t make you feel like you’re asking to much when you need work done. They actually realize that’s what they’re there for. Thanks guys. More
by STACEYBTT
Employees Worked With
Eric Gonzales
