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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
4.2
1,454 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,454 reviews

October 18, 2021

Went one day and computer was down they couldn’t charge out part. They called next day and got me out in an hour More

by beaverssm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
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Oct 20, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your review! We look forward to working with you again in the future. Until then, take care!

October 18, 2021

Im not usually the one to point out flaws or bad experiences, especially not on the internet but, besides the fact that I requested full synthetic oil for my oil change and i was given non synthetic More

by Misterhitech2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service techs and advisor, Daniel Barajas, Eric Gonzales, Vincent Nunez, Kristina Guzman, Frank Carrillo, Joshua Garza, Jose Moreira, Karen Betancourt, Joseph Cadenhead, Branson Davis
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October 16, 2021

Always nice and friendly. Great service and don’t have to wait long. Clean waiting area. More

by Karen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 20, 2021 -

Lithia Hyundai of Odessa responded

Thank you Karen for your great review! We are thrilled to hear that you had a great experience with us here at Hyundai of Odessa.

October 13, 2021

Great service, Eric took time to explain the service process. The waiting room needs an upgrade. More

by LRdrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 20, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We are happy to hear that you had a great experience with Eric. We look forward to working with you again in the future.

October 11, 2021

I was greeted me when I entered the building.I told the I was greeted me when I entered the building. I told the man what I wanted. He said he would take care of it. I got an oil change and a inspection a More

by Justgodskid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 13, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us. Please let us know if we can do anything for you in the future.

October 08, 2021

Everyone was extremely friendly and helpful. Joel and Vinny exceeded expectations and made the whole process quick and easy. More

by TATEMICHAEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Carrasco, Vincent Nunez
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Oct 13, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us here at Hyundai Odessa.

October 07, 2021

It has been absolutely great taking my van there for a oil change I have seen a big difference More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Oct 13, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We are thrilled to hear that you had a great experience us here at Hyundai Odessa. We look forward to working with you again in the future.

October 06, 2021

Was not called before work was done Front desk not Was not called before work was done Front desk not competent in explaining work that was done. More

by mhendersonatc
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Payton
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October 02, 2021

Peyton was our service guy. He did a good job of taking care of us! More

by jmichael92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton , Eric Gonzales
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Oct 06, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We are pleased to hear that you had a great experience with us here at Lithia Hyundai of Odessa. We look forward to working with you again in the future. Take care!

October 01, 2021

Quick and easy working with them to get new car. Was surprised what Hyundai has to offer. More

by KB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Oct 06, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We are thrilled to hear that the process went quickly for you. We look forward to working with you again in the future.

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