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Lithia Hyundai of Odessa

Odessa, TX

4.2
1,454 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,454 reviews

November 23, 2021

Had a 1:00 pm appointment for service and finally got out of there at 4:30. Plus the one thing they were supposed to check they didn’t even look at. My car went to the end of the line, what was the point of More

by Sisso1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
November 23, 2021

They did not let my wife or me know what was going on with the car. Then when asked they didn't know where the car was parked and the person that started to apply discounts to order just left and didn't More

by Gregh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
November 19, 2021

Very helpful and they explained everything very well. The process was not painful… as it should be. The coordination between each of the team members made the process smooth. More

by JULIESTUPP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and JJ, Roberto Ramirez
Nov 23, 2021 -

Lithia Hyundai of Odessa responded

Thank you Julie for the wonderful review!

November 18, 2021

Service was great fast and simple. Got taken care of in a professional manner and got the vehicle I been wanting More

by ELILEAL_JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales, Roberto Ramirez, Joseph Cadenhead, Amy Willingham, Branson Davis
Nov 23, 2021 -

Lithia Hyundai of Odessa responded

Thank you for the wonderful 5-Star Review!

November 17, 2021

Very helpful and friendly staff. Would definitely recommend to anyone looking to buy a car. More

by BIVIANAOLIVAS_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Ramirez, Karen Betancourt
Nov 23, 2021 -

Lithia Hyundai of Odessa responded

Thank you for the wonderful review and recommendation! Please let us know if we can be of any assistance!

November 16, 2021

The dealership is awesome but too expensive, for example performing synthetic oil change service, why do you charge? And still charge labor of 25 $, it doesn't make sense More

by geoffryrutto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Nov 16, 2021 -

geoffryrutto responded

No public comment

November 13, 2021

Extremely helpful dealership and salesman that were always available to answer questions especially during such a difficult time in finding vehicles. More

by EABYERLY
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas, Vincent Nunez
Nov 15, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We are thrilled to hear that we could help you. Please let us know if we can help you in the future. Until then, take care.

November 12, 2021

Service personnel are very professional and friendly. They make you feel good while having your vehicle serviced More

by ELSAPOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Nov 15, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your wonderful review!! We are so thankful for your feedback. Please let us know if we can do anything for you in the future.

November 11, 2021

The staff at the service department was courteous and efficient. I received a call as soon as my car was ready. All my questions were answered. More

by TISDALE_GINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Nov 15, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your wonderful feedback. We are thrilled to hear that you had a great experience with us here at Lithia Hyundai of Odessa. We look forward to working with you again in the future. Until then, take care.

November 08, 2021

The staffs are very accomodating and you can have coffee while waiting and I like store to buy stuffs with hyundai logo like the bonnets and key holders More

by nelsonnabua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Nov 12, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We are thrilled to hear that you had a great experience with us. We look forward to working with you again in the future.

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