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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
4.2
1,454 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,454 reviews

December 31, 2021

Terrible experience long wait and no communication with customers had to wait 5 hours for service … More

by Jennysaucedo29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
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December 30, 2021

People are attentive, prompt, accommodating and service oriented. It was a pleasant experience. Thank You More

by Iniko88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Jan 03, 2022 -

Lithia Hyundai of Odessa responded

Thank you for the kind words! We appreciate your business and look forward to serving you again! Thanks, have a great day!

December 25, 2021

Fast service, good communication, courteous, completed professionally. Opened service doors early and ready to go to work. More

by NONE3Byrdmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

So glad to hear of your efficient service! We appreciate your business! Have a great day!

December 23, 2021

Always very fast and helpful, and the staff is friendly and takes well care of my car. More

by LILNIKKI_1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We love that you had a great experience with us and look forward to serving you again soon! Have a great day!

December 23, 2021

My sales agent Karen did a great job.. I definitely would buy another vehicle from her.. More

by sandramv16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Nunez, Karen Betancourt
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Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We appreciate your business and hope you have a great day!

Dec 27, 2021 -

sandramv16 responded

Now the vehicle it self the engine light came on on the je 4th day of me having it

December 23, 2021

Fast and easy service. If something is wrong with your vehicle they will let you know asap. Very helpful More

by Sintheac911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! Our team at Lithia Hyundai of Odessa always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

December 22, 2021

Fantastic service and complete professionalism. I will be returning to get my car serviced I came in to get my car serviced and I was given a much better treatment than the Hyundai shop where I got my c More

by User-48debd00fd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you for your detailed review, Joe! Our team at Lithia Hyundai of Odessa always strives for efficiency for our customers. We are happy your experience was great and look forward to seeing you again soon!

December 22, 2021

Eric is always very polite, friendly, and helpful. I’ve never had a problem with their quick service. More

by SANCHEZ070377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! Our team at Lithia Hyundai of Odessa always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

December 21, 2021

Great service.. great people. Will definitely be back and recommend to my family and friends. More

by STUARTMOM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Dec 27, 2021 -

Lithia Hyundai of Odessa responded

Thank you so much for letting us know about your positive experience! We're happy to serve you and appreciate your business. Until next time, take care.

December 19, 2021

They are okay but they kept my car for over 2days for all needed was flip of switch so aggravating More

by CELIASOSA23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
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Dec 20, 2021 -

Lithia Hyundai of Odessa responded

We're sorry about the long wait time but appreciate your review. We will try to bring it to the attention of the right people so that we can be more efficient in the future. Thank you so much for your business, and we look forward to helping you again!

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