Lithia Hyundai of Odessa

They had my car for a month told me my timing belt was broken paid $400 to have it replaced just to get my car back for maybe a week and ended up having to have my whole engine replaced..which I don’t see broken paid $400 to have it replaced just to get my car back for maybe a week and ended up having to have my whole engine replaced..which I don’t see why they couldn’t tell me that before I drove off in it..communication was terrible..prior to this incident,I took my car their for my headlights 4 different times and they are still broken.. I had a nail in my tire when I picked it up and all they did was air it up.terrible experience More

Great experience with salesman Daniel. I purchased 3 cars from him. Great job Daniel. I will recommend him to all my friends. I purchased 3 cars from him. Great job Daniel. I will recommend him to all my friends. More

Hyundai Odessa was great to work with-would recommend Karen B to anyone who needs a car. Karen B to anyone who needs a car. More

Was having difficulty with my car air conditioner. Although it took a while to get an appointment; their service department was excellent. They ran a data analysis and found the HAVAC system only ha Although it took a while to get an appointment; their service department was excellent. They ran a data analysis and found the HAVAC system only had 13 PSI. They tested for a leak; recharged system. They were not able to find a leak. At present time, everything is running COOL. Awesome service department. More

Excellent service from my salesman JJ Gallegos, he was very helpful! Got me exactly what I asked for and fast. very helpful! Got me exactly what I asked for and fast. More

Most knowledgeable techs I’ve ever met in any dealership. Phenomenal service. My car was in and out before I could sit down. Phenomenal service. My car was in and out before I could sit down. More

Salesman was awesome, all personnel were friendly. The buying process was super easy, would definitely recommend! The buying process was super easy, would definitely recommend! More

Came in to reserve a hybrid but since it wasn't coming in for another month was unable to reserve it. The advised me a regular limited Santa fee in the colors I wanted was coming in within 24 hrs. I advised for another month was unable to reserve it. The advised me a regular limited Santa fee in the colors I wanted was coming in within 24 hrs. I advised them I hadn't done my research on the regular one and didn't known if it had the same equipment. They helped me compare the 2 vehicles and they had almost the same equipment. So I asked them to work up a deal and add so accessories to it. The car came in the next day. They work together the salesman. Everyone was very polite. Their customer service is definitely the best I've seen at a car dealership. My salesman has followed up with me several times to keep me updated on the accessories they order at my request plus check on me to see if everything was good with the vehicle. I would definitely deal with them again. More

Employee Erik is a very helpful person…because of his honesty and compassion for my urgency on the service of my vehicle.. I will be buying from Hyndai again. I have never gotten a car from this company honesty and compassion for my urgency on the service of my vehicle.. I will be buying from Hyndai again. I have never gotten a car from this company but the warranty and customer service is Awesome!!!!!! I just might no longer be a ford/Chevy fan. Great job Eric! More

My salesman was extremely helpful and patient answering all questions I had. Managers did their part in selling me the exact car I wanted with all the features I was looking for. Will be recommending this all questions I had. Managers did their part in selling me the exact car I wanted with all the features I was looking for. Will be recommending this dealership to friends and family looking for a new vehicle. More