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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,504 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,504 reviews

January 09, 2023

Nice people I enjoyed the experience of buying my new Sonata ( beautiful car) Thank you! More

by SALLYDANIELS1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vincent Nunez
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Jan 17, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, Sally! We appreciate your loyalty and your business and hope to be able to get the chance to help you again soon! Thanks again, have a great day!

January 09, 2023

The worst dealership I have ever had dealings with. I traded my Hyundai off so I will never deal with them again. More

by jkdiamondsix
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine did a great job letting me know the technician still didn’t know what was wrong with the car , Eric Gonzales, Joseph Cadenhead
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Jan 17, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

January 06, 2023

They were very nice and very helpful, made the everything go smoothly, I really appreciate thrm More

by ESTELA Urias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mendoza and Betsy
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Jan 09, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

January 05, 2023

Purchased my car in November. pleases with the service and the updates I receive per Email, to let me know when certain services are due. Staff is friendly and helpful. More

by LIENEKE.CHAMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Maspaitella, Ace in Sales dept., Vincent Nunez
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Jan 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

January 05, 2023

They worked us in and did absolutely wonderful job. They were so nice and accommodating. More

by DOTBERRY1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the lady who checked us in but she was wonderful! , Eric Gonzales
Report | Print
Jan 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

January 01, 2023

Great customer service, very helpful and knowledgeable. I would definitely recommend Lithia Hyundai of Odessa. More

by S.GALLIER
Recommend Dealer
Yes
Employees Worked With
Adrian and Brandon, Vincent Nunez
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Jan 04, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

January 01, 2023

Brandon Jones and Jacob Ramirez didexceptionally great, they explained every paperwork and details about the vehicle to me and my son. More

by OAODUBIYI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Jones and Jacob Ramirez
Report | Print
Jan 04, 2023 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

December 31, 2022

It is ok, but need to be more reliable with the service. Is small city and it takes services a long time for oil change, repairs etc. My experience with this dealer in another state was very good and give a More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana , Eric Gonzales
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Jan 04, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your honest feedback, we hope you'll give us another chance to serve you. Thanks again.

December 31, 2022

I was 1st to get there abd was 3rd to be served. 1st come 1st served they always tell me. More

by SHRLEY374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
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December 30, 2022

All the employees are very courteous. As soon as I walked in the door the receptionist greeted and helped me . The service lady looked up my service contract explained it to me and expla More

by LITTLEBITAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with Eric. The receptionist and the lady diagonal from her were the two that helped me.
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Jan 04, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your business! We appreciate your kind feedback and look forward to the next time we can help you!

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