Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,530 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
Contact Dealership

5000 John Ben Shepperd Pkwy

Odessa, TX

79762

Directions

By Type

Showing 1,530 reviews

February 17, 2024

4th car in line for oil change, 3 hours later we finally were done. Then went home to clean all the oil fingerprints off my white interior. More

by kachown
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Feb 19, 2024 -

Lithia Hyundai of Odessa responded

Thank you for bringing this to our attention, Kachown. We apologize for the extended wait time and any inconvenience caused by the oil fingerprints. Your feedback is valuable to us and we will address this issue with our team to ensure a more efficient and cleaner service experience in the future.

February 16, 2024

Great the were very helpful They help get me a great deal on my trade in and we left with a newish car More

by BRANDONNEWPORT
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Feb 19, 2024 -

Lithia Hyundai of Odessa responded

Thank you, Brandon! We're glad to hear that our team was able to assist you with getting a great deal on your trade-in and that you left with a newish car. We appreciate your feedback and hope you're enjoying your new vehicle.

February 16, 2024

Excellent customer service fast knowledgeable hassle free very understanding on what I was looking for More

by Mondomarquez
Recommend Dealer
Yes
Employees Worked With
Johnny ybarra
Report | Print
Feb 19, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your positive experience with us, Mondomarquez! We're thrilled to hear that you found our customer service to be excellent and hassle-free. Our team is always here to help you find exactly what you're looking for.

February 14, 2024

She worked with me until she could get me a vehicle and payment that would work for me More

by ESTELA Urias
Recommend Dealer
Yes
Employees Worked With
Almira
Report | Print
Feb 15, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the 5-star review! We hope to see you again soon!

February 13, 2024

Poor customer service and poor outcome POOR POOR POOR POOR Will never recommend this dealership or the vehicle More

by MOB36
Recommend Dealer
No
Employees Worked With
JR manager with cowboy hat and Eric in service
Report | Print
Feb 13, 2024 -

MOB36 responded

Poor customer service after the sale

February 10, 2024

No comment No thank you I have nothing to say about this trip Nope , I am a good More

by m_perales1105
Recommend Dealer
No
Report | Print
Feb 13, 2024 -

Lithia Hyundai of Odessa responded

Hey m_perales1105, thanks for taking time out of your day to give us feedback on your last visit. We hope we can chat more about what we can do better next time! We always want to improve our customer service, because our customers deserve it. Give us a call at (432) 614-0345 when you can.

February 07, 2024

Everyone was great. It's my 4th Hyundai and i come back because the service is so good More

by RHENS58
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
Report | Print
Feb 09, 2024 -

Lithia Hyundai of Odessa responded

Thank you for your continued loyalty to our dealership, RHENS58! We appreciate your kind words regarding our service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

February 06, 2024

Very helpful, and didn't stop until she was able to get me a vehicle for my daughter More

by ESTELA Urias
Recommend Dealer
Yes
Employees Worked With
Almira
Report | Print
Feb 09, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for taking the time to share your positive experience with us, Estela! We're thrilled to hear that our team was able to assist you in finding the perfect vehicle for your daughter. Our goal is to provide exceptional service to all of our customers, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Lithia Hyundai of Odessa!

February 06, 2024

Was treated, the way I wanted to be treated. However Eric in parts was the one who was able to push all the this to happen, but that punk was off, so I'll let it slide More

by STEPHENEGALINDO
Recommend Dealer
Yes
Employees Worked With
Francisco and then got it to the lady in parts
Report | Print
Feb 09, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Stephen. We're glad to hear that you were treated the way you wanted to be treated during your visit. We appreciate your feedback regarding Eric in parts, and we'll make sure to pass it along to our team. If you have any further comments or concerns, please don't hesitate to reach out. Thank you again for choosing Lithia Hyundai of Odessa.

February 05, 2024

I Talked to Johnny about what vehicle I wanted and he had me approved for my vehicle with in the hour. Once I arrive at the dealership my paperwork was ready all I needed to do was sign and get everything fi More

by TALYCABRERA13
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
Report | Print
Feb 06, 2024 -

Lithia Hyundai of Odessa responded

We appreciate you taking the time to leave a review! Have a great day!

1
...
33
34
35
...
153