Lithia Hyundai of Odessa

Never answered the phone There is a recall on my Hyundai that needs to be fixed. I waited on hold for 15 minutes with no answer. I then tried to schedule the service appoint There is a recall on my Hyundai that needs to be fixed. I waited on hold for 15 minutes with no answer. I then tried to schedule the service appointment online. After selecting the recall repairs I needed, I searched for an appointment within eight months; they didn't show a single available appointment. Just to see, I noted that I didn't need the recall repairs and replaced them with normal repairs. They had available appointments within two weeks. It seems they refuse to perform mandatory recall work on defective vehicles. More

Great dealership I love my new santafe all thanks to the dealership, who worked with me to get my new car. I love fact they greet us right away and treated us very we I love my new santafe all thanks to the dealership, who worked with me to get my new car. I love fact they greet us right away and treated us very well. More

Great experience In love with my Hyundai Elantra, it has all features I wanted and the mpg the car gives me is amazing. The Hyundai of Odessa team was great. from the In love with my Hyundai Elantra, it has all features I wanted and the mpg the car gives me is amazing. The Hyundai of Odessa team was great. from the salesperson to finance. More

Bwst service in mindland andrews and odessa I was taken care of promptly They very very attentive in giving me what I wanted and as soon as I needed it. I have really enjoyed my experience and I was taken care of promptly They very very attentive in giving me what I wanted and as soon as I needed it. I have really enjoyed my experience and my new car. More

Greatest experience I had bought many vehicles in my life but I have to say this time it was a greatest experience, i love my car, all the features it has and specially t I had bought many vehicles in my life but I have to say this time it was a greatest experience, i love my car, all the features it has and specially the way it drives. All I can say its thanks to Lithia Hyundai and thanks to Robert for the great experience I had. More

Excellent customer service and staff! I am so pleased with my car purchase and would like to thank Amy for all her help. She made sure to consider all my needs and went above and beyond t I am so pleased with my car purchase and would like to thank Amy for all her help. She made sure to consider all my needs and went above and beyond to make sure I was pleased with my purchase. Thank you so much! More

Best Customer Service Thank you Vinney for the Awesome Customer Service ! You are very knowledgeable on the Vechicals answered all my questions overall Fantastic job im lov Thank you Vinney for the Awesome Customer Service ! You are very knowledgeable on the Vechicals answered all my questions overall Fantastic job im loving my new car to the Max!! Great at what you do! Love the lithium team More

Overall a pleasant experience the financial took a bit long since this was to be a cash transaction. Robert was very informational, but the going back and forth to the Sales Manag the financial took a bit long since this was to be a cash transaction. Robert was very informational, but the going back and forth to the Sales Manager took quite a bit of time as well. I pretty much knew exactly what I wanted (color / modle / etc) and it was a cash deal....it should not have taken a better part of 2 hours to complete. More

New Genesis I was looking for a Genesis and lithia was willing to work with me to keep my purchase within my budget. They did a good job getting me in and out in I was looking for a Genesis and lithia was willing to work with me to keep my purchase within my budget. They did a good job getting me in and out in just a few hours. More

Great experience I went to Hyundai expecting not to reach a deal.. I was wrong. I told gabby what I was wanting and Carlos assisted her on my needs.. they came through I went to Hyundai expecting not to reach a deal.. I was wrong. I told gabby what I was wanting and Carlos assisted her on my needs.. they came through and I am happy. More