Lithia Hyundai of Odessa

Great It’s an amazing place to recommend people to get cars from they’ve did a great job on attending customers 😊 they made me a proud customer thanks to It’s an amazing place to recommend people to get cars from they’ve did a great job on attending customers 😊 they made me a proud customer thanks to Ivonne 💕 More

Didn't receive any call back, I had to, also they kept forge The sales were ok but don't expect call backs when they say they will also they forget things.Also service department they lie they don't do things co The sales were ok but don't expect call backs when they say they will also they forget things.Also service department they lie they don't do things completely. Also they will say things were working when the vehicle left , but was not, they also WILL not hold true on fixing things. More

Great and helpful Everything was fast and easy my salesman was very helpful with any questions I had and also very friendly great experience overall at the dealership. Everything was fast and easy my salesman was very helpful with any questions I had and also very friendly great experience overall at the dealership. More

Waited 6 hours to get done at 10 pm!!!!!! When I first called Daniel to Inform him that I was coming to purchase the vehicle he said everything would be ready to go but upon arrival I sat and When I first called Daniel to Inform him that I was coming to purchase the vehicle he said everything would be ready to go but upon arrival I sat and waited 2 hours before I spoke to anybody then when I finally spoke with Daniel I had to re-submit all my information after being told that it was all Still in the system! When I finally went to Vincent’s office to sign papers it was 9:15!! Then 5 days after leaving with the vehicle I had to come back to the dealership to sign papers that Vincent forgot or misplaced! After coming back to the dealership to sign the paper he forgot I received numerious other calls from Daniel and Vincent needing proof of insurance, proof of registration and proof of residency which I had given them the day I signed the papers for the vehicle!! Overal it was a horrible experience I will not recommend to anybody! More

Great job ! Got the job done fast ! Very helpful people They weren’t rude like most places in Odessa . they were also fast for here and was out within 30 minutes . Definitely going again Very helpful people They weren’t rude like most places in Odessa . they were also fast for here and was out within 30 minutes . Definitely going again ! More

Excellent Service This is the second time we have purchased an auto from Hyundai Lithia. Great customer service. Knew what we wanted and worked with what we asked for. This is the second time we have purchased an auto from Hyundai Lithia. Great customer service. Knew what we wanted and worked with what we asked for. More

Service repair Service was done in a timely manner so my wait was not too long and done correctly and i was kept informed of the progress Service was done in a timely manner so my wait was not too long and done correctly and i was kept informed of the progress More

we have a good communication with him they respect time and they give something to drink like water. They are good people and nice work they service is always % done on time they respect time and they give something to drink like water. They are good people and nice work they service is always % done on time More

Oil change and inspection I went in for an oil change and state inspection. While there I asked them to check on a piece of loose metal covering under the vehicle while they ha I went in for an oil change and state inspection. While there I asked them to check on a piece of loose metal covering under the vehicle while they had it on the lift. After I left, I heard the same rattling under the car. Stopped and looked underneath the car and the piece of metal was still hanging loose. I was able to get a good look at the piece and figured I might be able to fix it myself, without having a lift. Unfortunately, this required me laying on the ground to do so. I was able to repair the loose piece, fortunately, so I could get to work without having to return to the shop. Based on this, I would rate the service at 4.6 stars, but that is not an option, is it. More

Engine light on...car would stall It took four hours for them to say it was just the computer that needed to b reset..as soon as I got home the light came back on ....had to wait a wee It took four hours for them to say it was just the computer that needed to b reset..as soon as I got home the light came back on ....had to wait a week n a half for another appointment. More