Lithia Hyundai of Odessa

Awesome customer service!!! Went their way out to accommodate me... I was not going to make it on time and Eric made arrangements with the other dept. accommodate me... I was not going to make it on time and Eric made arrangements with the other dept. More

Hard to deal with.Goes out of their way to avoid doing Hard to deal with. Goes out of their way to avoid doing warranty work. Denies issues exist despite hundreds of reports across the internet about th Hard to deal with. Goes out of their way to avoid doing warranty work. Denies issues exist despite hundreds of reports across the internet about the same issue. More

Excellent service all the way, will def buy here everytime I'm in the market. Go ask for Daniel Barajas, Gave myself the best service. everytime I'm in the market. Go ask for Daniel Barajas, Gave myself the best service. More

Excellent customer service and good service Dept - I am new to the area but felt like I have been a customer for a long time. new to the area but felt like I have been a customer for a long time. More

Very nice experience that financial guy vincent Nuñez was amazing ! That sales guys was pretty good too but Vincent make it possible , it was a nice deal and a amazing car, every body was happy amazing ! That sales guys was pretty good too but Vincent make it possible , it was a nice deal and a amazing car, every body was happy More

Excelente trato, buen servicio, el inventario muy bueno, la amabilidad. Las instrucciones, todo bien, volveré asi que les deseamos todo el éxito sigan así pliz la amabilidad. Las instrucciones, todo bien, volveré asi que les deseamos todo el éxito sigan así pliz More

I really liked this dealership they helped me a lot on getting my new car and I appreciate all they did for me to make this happen getting my new car and I appreciate all they did for me to make this happen More

Awesome experience ! I will definitely recommend to others and will return in the future if needs be. Thanks to Eric he made the experience quite simple. others and will return in the future if needs be. Thanks to Eric he made the experience quite simple. More

Thank you for an honest experience! I appreciate all of you! Everyone was so friendly and professional. I really enjoy my awesome new car. Thank you! you! Everyone was so friendly and professional. I really enjoy my awesome new car. Thank you! More

Service person, Michelle, does not communicate well or I was misled on my warranty coverage. She first stated that she needed a phone number for the extended warranty after I had stated on at least three di was misled on my warranty coverage. She first stated that she needed a phone number for the extended warranty after I had stated on at least three different occasions Taft the warranty was purchased at that dealership at the time I purchased the car. Then she stated that my repair was maintenance and the warranty would not cover it. I asked her for the warranty company’s phone number. She eventually gave it to me, but not until she had submitted a claim—which leads me to believe the initial call never happened. After she gave me the phone number she let me know that the warranty was covering all but my deductible and the recharge on the ac coolant. Very suspicious sequence of events....🤦‍♀️ More