Lithia Hyundai of Odessa

I took my daughters car in for an oil change .I walked I took my daughters car in for an oil change . I walked into the main building not knowing my way around . Customer service was great. I took my daughters car in for an oil change . I walked into the main building not knowing my way around . Customer service was great. More

Its was a warm welcoming time doing business getting a vehicle from. Daniel and Vincent. Very friendly and easy to talk and listening too both of them. Definitely will do business again with them. vehicle from. Daniel and Vincent. Very friendly and easy to talk and listening too both of them. Definitely will do business again with them. More

Traded two cars with them. Was fast and friendly. Excellent communication and honesty. They worked the deal to fit the price range we asked for Excellent communication and honesty. They worked the deal to fit the price range we asked for More

I was real impressed with the service. It was fast they worked hard to get me just what I wanted . I am totally happy with all that they did . Highly recommend. worked hard to get me just what I wanted . I am totally happy with all that they did . Highly recommend. More

I tried this dealership because I know a salesman. He did an amazing job getting my wife and I into a car we need. He didn’t beat around the bush with our chances of getting a vehicle, as other salesman in t an amazing job getting my wife and I into a car we need. He didn’t beat around the bush with our chances of getting a vehicle, as other salesman in the past have. More

Everything went well up until I arrived to pick up my vehicle. I had to wait ten minutes for a different service writer because the one on site was only doing oil change wo's. However he ended up helping vehicle. I had to wait ten minutes for a different service writer because the one on site was only doing oil change wo's. However he ended up helping me anyway because the other person never showed up. Then he couldn't locate my wo. When he found it he handed me my keys and led me up to the cashier, never explaning charges or work performed. Then the cashier asked me if the wo was explained to me and I said no and she said well you can just go back there and ask them. After she cashed me out I asked where my car was and she said it should be out there somewhere in front. I had to hunt it down in the parking lot myself. Poor, poor customer service in regards to picking up my vehicle. However, Eric took his time to send me pics and give explanations while the work was being performed and the car has been running properly. However, your TEAM can not stop there, they must follw through and complete the job! Your sales department sells the first car, but your service/parts department sells the second and third. More

This is the nearest dealership to my residence. My visit entailed a recall from Hyundai Motors. I called and was scheduled for recall remediation. Courteous and prompt service. entailed a recall from Hyundai Motors. I called and was scheduled for recall remediation. Courteous and prompt service. More

The sales person came out right away when we drove up Extremely friendly, listened to what had to say about what wre were looking for , up Extremely friendly, listened to what had to say about what wre were looking for , More

Great informative visit! I always go and get my oils change every 3 months and Eric has helped me out several times and he is super helpful and kind every time. change every 3 months and Eric has helped me out several times and he is super helpful and kind every time. More

They were most professional in manner and got the work completed very guickly. Thinking I would have to go back to Midland and come back much later, I was most pleased that two trips became one! Excellent completed very guickly. Thinking I would have to go back to Midland and come back much later, I was most pleased that two trips became one! Excellent!! More