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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,520 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
Contact Dealership

5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,520 reviews

May 30, 2025

Okay okay okay okay too many questions I don’t know you all well enough to rate you. More

by DANLEE102259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025

Very courteous and helpful. From the girl who checked me in to customer service man that checked me out! More

by bobbycardinal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your feedback! We're delighted to hear that our team, from check-in to check-out, provided courteous and helpful service. We appreciate you taking the time to share your positive experience with us.

May 23, 2025

The service was fast , efficient and great customer satisfaction and support. Highly recommend for future service! More

by Gallegos3510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your feedback! We’re happy to hear you experienced fast and efficient service, along with great customer support. We look forward to serving you again in the future!

May 16, 2025

I gave Hyundai’s service department a 5-star review because of their exceptional professionalism, efficiency, and customer-focused approach. From the moment I arrived, the staff was welcoming, knowledg More

by STEPHENEGALINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmine, Carol
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May 19, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our team provided you with exceptional service and that you felt welcomed and well-informed throughout your visit. It's wonderful to know that we exceeded your expectations, and your feedback motivates us to continue delivering top-tier service. Your trust and satisfaction are incredibly important to us, and we're grateful for your support.

May 15, 2025

the service was great and the people are friendly. As always I was in and out for my appointment More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your kind words. We're thrilled to hear that you had a great experience with our friendly team and efficient service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

May 10, 2025

They were amazing helpers at me walking away with a car forever greatful thank you hyundai More

by JAKELUNA07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much, for your kind words. We're thrilled to hear that you had a positive experience with us and that our team was able to assist you in finding the perfect car. Your gratitude means a lot to us, and we're delighted to have been a part of your car-buying journey.

May 08, 2025

They don’t answer the phone and do not communicate well when you are in person. It seems like no one there wants to be there or help. Only go here cuz of the 2 year maintenance warranty. More

by NATHANGNEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.

May 08, 2025

Eric and the sweet lady that drove me over to my job were amazing as always. Eric really goes above and beyond for us and take care of what we need. More

by CMATA4107
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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May 09, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your kind words and positive feedback. It's wonderful to hear that Eric and our team were able to provide you with excellent service. We are delighted to know that their efforts have made a positive impact on your experience with us. Your appreciation is a great motivator for our team, and we look forward to continuing to serve you in the future.

May 06, 2025

Picking up phone call and communicating effectively, making the process smoothly Friendly and nice service attitude More

by gong-hua
Recommend Dealer
Yes
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May 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We're thrilled to hear that our team provided friendly and effective communication, making the process smooth for you. Your kind words are greatly appreciated.

May 05, 2025

Good service to buy a car would recommend this place, pleased with all involved in helping us get the car . More

by LORETAHERNANDEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and recommendation. We're delighted to hear that you had a positive experience with our team while purchasing your car. It was a pleasure assisting you, and we're thrilled to know you're pleased with the service you received.

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