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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,644 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,644 reviews

January 16, 2026

Excellent Excellent! Very good... Excellent! Very good... service very nice. 100% good. Excellent! Very good... service very nice. 100% good. Come back! More

by marialedite
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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January 15, 2026

Long wait time just for y’all to not be able to do my maintenance because you couldn’t figure out Ally maintenance- waste of time and gas More

by SKYLARKNIGHT432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bettis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

January 13, 2026

They did me right with everything He was friendly and understanding guy. I would go back More

by BUBBARAYGUMP
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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Jan 16, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and kind words about our team. It's wonderful to hear that you felt welcomed and well taken care of during your visit. Your feedback is truly appreciated.

January 11, 2026

They got me in quickly. Chantel was very nice compared to past workers. Service was fast. More

by Josieesquibel21
Recommend Dealer
Yes
Employees Worked With
Chantel
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Jan 16, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and mentioning Chantel’s excellent service. It’s great to hear that you were taken care of quickly and that your visit was a positive one. Your feedback means a lot to the team.

January 06, 2026

I went in for an oil change and was probably the fourth car in line and three and a half hours later I got my car done with only one service tech working. Need more guys on schedule More

by ERIC.SANCHEZ
Recommend Dealer
No
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Report | Print
Jan 12, 2026 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.

January 05, 2026

Excellence all the way around quick fast service got the car I wanted and was able to get the rate with no money down! Had a great experience! Thanks to Vinny! More

by MARQUEZA16171819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny,
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Jan 12, 2026 -

Lithia Hyundai of Odessa responded

We appreciate the five stars! Thank you for rating Lithia Hyundai of Odessa and have a great day.

January 05, 2026

La vendedora me atendió excelentemente y me dio una oferta que me gustó mucho Estoy muy satisfecho con el carro que me vendieron More

by JUANMIGUELRODRIGUEZ870
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Cordova
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Jan 05, 2026 -

Lithia Hyundai of Odessa responded

Muchas gracias por compartir su experiencia y por sus amables palabras. Nos alegra saber que quedó satisfecho con la atención y su nuevo carro. Valoramos mucho su confianza y esperamos que disfrute su vehículo por mucho tiempo.

January 02, 2026

Welcoming, helpful with info on warranty, doing hands on with key starter and info on back order of carhatch More

by GRAMMIMA
Recommend Dealer
Yes
Employees Worked With
Chantelle, I'm not very good at remembering names, but she was fabulous and full of answers to my questions
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Jan 05, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and highlighting the helpful information you received about your warranty and the key starter. It's wonderful to know that the hands-on assistance and updates about the car hatch were valuable to you. Your feedback is greatly appreciated.

December 31, 2025

Schedule vehicle for a recall and after we dropped the vehicle off, we received a phone call that the recall parts had been sent back with no explanation. Now we have to reschedule the recall again once t More

by BABYBOY0709
Recommend Dealer
No
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Report | Print
Jan 02, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and bringing this to our attention. We understand how frustrating it must be to have your plans disrupted and appreciate your patience as we work through recall part availability. Your feedback is valuable and will help us improve our processes to better serve our customers in the future.

December 31, 2025

Schedule vehicle for a recall and after we dropped the vehicle off, we received a phone call that the recall parts had been sent back with no explanation. Now we have to reschedule the recall again once t More

by BABYBOY0709
Recommend Dealer
No
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Report | Print
Jan 02, 2026 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and bringing this to our attention. We understand how frustrating it must be to have your plans disrupted and appreciate your patience as we work through recall part availability. Your feedback is valuable and will help us improve our processes to better serve our customers in the future.

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