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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.4
1,574 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,574 reviews

September 13, 2025

It was good but very slow. Were there for over 2 hours and we were the fourth car in line. More

by BABYBOY0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
3.0
This rating includes all reviews, with more weight given to recent reviews.
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September 13, 2025

The dealership was nice and friendly. Everyone treated us very well. They were fairly quick about everything More

by JJLEASEOPERATING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 12, 2025

They were great very nice customer service and the wait was not all that long More

by maryranzaldua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 11, 2025

Service was fast and friendly. Was told of what service had been finished and what service was being done. More

by FAWNDA1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and highlighting the speed and friendliness of our team. It's great to know you felt well-informed throughout your visit. Your feedback is truly appreciated.

September 09, 2025

Always happy the customer service. Work done in a timely manner. No complaints so far More

by BLANCAC247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for your kind words about our customer service. It’s wonderful to hear that you’ve been satisfied with the timeliness of our work. Your feedback is greatly appreciated.

September 08, 2025

Very accurate with searching and finding exactly what I wanted. Thorough in their attention to detail and worked very well with me as a customer More

by ALOCHRIDGE21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
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Sep 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for highlighting the attention to detail and personalized assistance you received. It's wonderful to know that the team was able to help you find exactly what you were looking for. Your feedback is truly appreciated.

September 06, 2025

Fast service got me taken care of no issues and very professional would definitely recommend More

by C.POPENHAGEN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your experience and for recommending us. We're delighted to know that you received fast, professional service and that everything went smoothly during your visit. Your feedback is greatly appreciated.

September 05, 2025

Dealership did a good job. Once the sale went through and financing was approved; waited over 3 hrs to finish signing paperwork. Salesman brought out the plates; he said he w More

by KEN.ROSSER
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and feedback. It's great to know you were satisfied with the dealership's initial service, though it's clear the wait time and process for getting your plates could have been smoother. Your comments about the handoff for the license plate screws are valuable and help highlight areas where the experience can be improved. Thank you for bringing this to our attention.

September 02, 2025

I was very satisfied how Kristina explained to me and recommended me to replace things that I wasn't aware. And send me video's of the dirty filters. So I was happy with service they gave me. More

by VICKYTREJO73
Recommend Dealer
Yes
Employees Worked With
Kristina
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Sep 04, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and highlighting Kristina’s thorough explanations and helpful recommendations. It’s wonderful to know that the videos and service provided added to your satisfaction. Your feedback is truly appreciated.

August 31, 2025

Isiah was very knowledgeable and very polite . .knew what he was doing ...Will highly recommend him More

by MARTINLIFEZ88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with Isiah and for recommending him. It's wonderful to hear that his knowledge and professionalism made a great impression during your visit.

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