Lithia Hyundai of Anchorage - Service Center

Very pleased. I had an interaction with the service department last year that was very negative. This was 180 degrees better. I had an interaction with the service department last year that was very negative. This was 180 degrees better. More

I was very please with the service I received when I contacted the service concerning an issue with my tire. contacted the service concerning an issue with my tire. More

Christian was amazing and as always helpful. I normally use the Kia dealership, but not anymore. The service I got was awesome and very much appreciated! Thanks Christian! I normally use the Kia dealership, but not anymore. The service I got was awesome and very much appreciated! Thanks Christian! More

I would have expected a cleaner vehicle on pivk up and a Full tank of gas. I specified to sales I wanted them to maje money as well as the dealership and the profit margin was substantial Full tank of gas. I specified to sales I wanted them to maje money as well as the dealership and the profit margin was substantial More

Last two visits were very bad experiences. I waited 8 hours in the waiting room for my truck to get a simple oil and spark plug change. Then my wife’s car had electrical issues. We paid a larg I waited 8 hours in the waiting room for my truck to get a simple oil and spark plug change. Then my wife’s car had electrical issues. We paid a large amount but were assured the problems were fixed, yet they still remain. More

Once I started dealing with Dana everything went great. She is a Rock Star. She was always professional and had a can do attitude. The employees you employ reflect on your business and due to her outstandi She is a Rock Star. She was always professional and had a can do attitude. The employees you employ reflect on your business and due to her outstanding attitude I would recommend your dealership to others. To fix my car the bill was over 9k so I was not a happy camper but you made my experience a good one. Well done More

I guess it took a couple days to straighten it out most of the issue of the car they say was the transmission which is shifting pretty smooth and I see that you topped off the tires kudos to you. Every lit of the issue of the car they say was the transmission which is shifting pretty smooth and I see that you topped off the tires kudos to you. Every little bit helps. I started have some issues for a couple days here when I was backing up again again on the clutches of the transmission they were grabbing Was going into gears that seems to be itself out something still underneath the car still feels like there’s it’s loose. I don’t hear a clunk. I don’t know what it is but again for 15,000 miles one would think you would feel tighter when I let off the throttle Like there’s almost a clunk there’s something loose almost lines again thank you for trying to help me solve my problems. Don’t give me wrong. I want you to succeed. I have a dog in this fight target you later. More

Service manager extremely helpful by allowing me good dates to drop off prior to airline trip and pick up after 2 days later. dates to drop off prior to airline trip and pick up after 2 days later. More

Went above and beyond to find the issue that was wrong with the car and document the damages that were done by the tire dealership I went to before. with the car and document the damages that were done by the tire dealership I went to before. More

Took 4 hours to reach them by phone the first time when they sent the tow truck the tow truck driver said there’s nothing wrong with your car …. Drive it. The next phone call to service the guy was snarky they sent the tow truck the tow truck driver said there’s nothing wrong with your car …. Drive it. The next phone call to service the guy was snarky saying we were a no show. I told Him what the tow truck driver said and he said he’s not a mechanic. I said your business sent him. He then told me it would be almost 2 months before I could Get an appointment and not to drive my car it was unsafe! Had to go to the GM of the business to get my car in, which it needed to be towed. More