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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,109 Reviews

1,109 Reviews of Lithia Hyundai of Anchorage - Service Center

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March 27, 2025

Given the situation with my Tucson with a bad rear shock, I was satisfied with the service to get it resolved. It was good to have a loner vehicle. More

by SLEEPYINALASKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebenie Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Lithia Hyundai of Anchorage responded

We appreciate you taking the time to share your feedback! We're glad to hear that you were satisfied with the service, especially with the loaner vehicle during your Tucson's repair. We look forward to assisting you again if needed!

March 26, 2025

Dana was friendly, helpful and as always communicative My service to my car was quick and I loved the updates I had on it More

by onee.nakano
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Clendenen
Mar 27, 2025 -

Lithia Hyundai of Anchorage responded

Nakano, we’re delighted to hear that Dana provided friendly and helpful service during your visit to Lithia Hyundai of Anchorage! Keeping you informed throughout the process is always a priority, and we’re glad you appreciated the updates. We look forward to seeing you again!

March 22, 2025

Efficient and courteous service. Difficult to make an appointment. I’d much rather deal with a person that with your automated system. More

by jbclayton51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback. We're glad you found the service efficient and courteous, but we understand the frustration with the appointment system. Your preference for speaking with a person is valuable input, and we'll share this with our team to improve the scheduling experience. If you’d like to discuss this further, please reach out—we’d love to find a solution that works better for you.

March 21, 2025

Awesome customer service, convenient service appointment scheduling, tentative to customer needs, reasonable time of service! More

by schustergary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Hyundai of Anchorage responded

We're delighted to hear you had a great experience with our team at Lithia Hyundai of Anchorage! It's wonderful that the service was convenient and attentive to your needs. We appreciate your feedback and look forward to serving you again in the future!

March 16, 2025

Cristian was good and helped a lot, good service and care to the customer. Thank you! More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lithia Hyundai of Anchorage responded

We’re so glad to hear that Cristian provided excellent service and took great care of you! Thank you for sharing your feedback, and we hope to assist you again soon.

March 15, 2025

The dealership was clean, comfortable and quiet. Service was completed with minimal delay. I did not expect oil change to be free. More

by WETHERDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lithia Hyundai of Anchorage responded

It’s wonderful to hear about your positive experience at Lithia Hyundai of Anchorage! We’re thrilled you enjoyed the clean and comfortable atmosphere and that your oil change was taken care of without delay. We look forward to serving you again in the future!

March 13, 2025

I have a prepaid oil change package that I purchase when I bought my 2021 Hyundai Tuscon at Lithia. However, when I came in on my scheduled oil change appointment, Brandon was very pushy regarding buying a More

by Marina D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Rose
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lithia Hyundai of Anchorage responded

We take concerns like this very seriously, Marina, and we appreciate you bringing this to our attention. Our goal is to provide honest and transparent service, and we regret that you felt pressured during your visit. We would like the opportunity to look into this further and address your concerns. Please reach out to us at your earliest convenience so we can discuss this matter in more detail. Best, Moises Gonzalez - Service Manager - 907-762-5752

March 10, 2025

Fair and honest. Very helpful and most of all considerate of my situation. Working with them was a far cry from my experience with Anchorage Chevy Lithia. I won’t More

by Tompkinsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the young woman behind the counter. One other young man who processed my claim when I picked up the car. One mechanic who briefly spoke with me. All were very professional.
Mar 11, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with Lithia Hyundai of Anchorage! We're glad to hear that our team provided fair, honest, and considerate service. We appreciate your kind words and look forward to serving you again in the future!

March 08, 2025

They started and finished the work on time as promised. The work was done professionally. More

by rcapozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lithia Hyundai of Anchorage responded

It's wonderful to hear that your experience at Lithia Hyundai of Anchorage was positive and that the work was completed on time and professionally! We appreciate your feedback and look forward to assisting you again in the future.

March 07, 2025

I received reminder for my appointment My vehicle was taken in on time Brandon went over the service and answered my questions My service was done in an hour More

by KathyT5282
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
Mar 07, 2025 -

KathyT5282 responded

I will only take my Santa Cruz to Lithia

Mar 10, 2025 -

Lithia Hyundai of Anchorage responded

It’s wonderful to hear that your appointment went smoothly and that Brandon was able to assist you so well! Thank you for trusting Lithia Hyundai of Anchorage with your service needs. We look forward to seeing you again!

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