Back

Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,070 Reviews
Today: 7:00 AM - 6:00 PM Open Now
View All Hours

1,070 Reviews of Lithia Hyundai of Anchorage - Service Center

Sort by
March 06, 2025

Very professional people and pleased with work the staff was friendly and courteous to me and answered all my questions More

by DHLEEHARRIS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Lithia Hyundai of Anchorage responded

Professional and courteous service is always the goal at Lithia Hyundai of Anchorage. Thank you for sharing your experience, and we're here if you have any more questions!

March 06, 2025

Very pleasant to work with and quick to respond to inquiries. They were helpful and answered all of my questions. More

by PALMATIER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Gardnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that you had a pleasant experience with our team at Lithia Hyundai of Anchorage. Thank you for your kind words, and we're here if you have any more questions in the future!

March 05, 2025

Great job of getting me right in even with me being three hours early. Thank you Dana More

by TCAREW_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for your review! We're glad to hear that Dana and the team at Lithia Hyundai of Anchorage were able to accommodate you early and provide great service. We appreciate your feedback and look forward to serving you again!

March 04, 2025

I took my vehicle in for schedule maintenance. Christian Diaz was very friendly and personable. More

by Ang33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember his name nor his face.
Mar 04, 2025 -

Lithia Hyundai of Anchorage responded

It’s great to hear, Ang! We're glad Christian Diaz provided such friendly and personable service at Lithia Hyundai of Anchorage. We look forward to assisting you again in the future!

March 01, 2025

The best service department I have ever had always prompt and friendly and helpful to customers More

by DEARINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Lithia Hyundai of Anchorage responded

It’s wonderful to hear, Dearinger! We’re so glad to know that you had such a positive experience with the service department at Lithia Hyundai of Anchorage. We truly appreciate your kind words and look forward to helping you again in the future!

February 28, 2025

Purchased new car that had a damaged block heater plug. Fit me in quickly and at no cost to fix the block heater. Smooth operation and communication. Free Uber rides to work and back was excellent. More

by AK_OSBURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Homan
Mar 04, 2025 -

Lithia Hyundai of Anchorage responded

We’re thrilled to hear about your positive experience with Lithia Hyundai of Anchorage! It’s great that we could quickly resolve the issue with your block heater and ensure a smooth process for you. The free Uber rides are our pleasure, and we're glad you appreciated them. Thank you for sharing your feedback, and we hope to assist you again in the future!

More
February 27, 2025

Very easy to drop car off and they took care of it in a timely manner More

by BELICIANORRIS
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 28, 2025 -

Lithia Hyundai of Anchorage responded

We appreciate you taking the time to share your experience with Lithia Hyundai of Anchorage! It's great to hear that everything was taken care of promptly. We hope to continue providing you with excellent service in the future!

February 26, 2025

They suck and all managers and lead staff need to be fired! The dealership needs it's license to sale cars taken away also. More

by dakman380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason HESS
Mar 03, 2025 -

Lithia Hyundai of Anchorage responded

It's regrettable to hear you feel this way. We take feedback seriously and are committed to addressing any concerns you may have. Please reach out so we can discuss this further and work towards a resolution. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

February 25, 2025

salesman made process much easier. put me at ease and assured me that i could get a car More

by TABORCM
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lithia Hyundai of Anchorage responded

We are happy to hear that you had a good buying experience with our team here at Lithia Hyundai of Anchorage. Let us know if we can help with anything else in the future!

February 25, 2025

I’ve had an incredibly frustrating experience with this dealership. It took over a month to schedule a service, and during that time, no one answered the phone or returned my calls. The parking lot was fil More

by Pakman06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason HESS
Feb 27, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing this feedback. I'm sorry to hear about your experience with our dealership. We strive for efficient service and communication, so it's unfortunate to learn we fell short in this instance. Your feedback is valuable as it helps us improve our operations and customer support. If you'd like to discuss further or have any other concerns, please feel free to reach out to me directly. Thank you. Moises Gonzalez - Service Manager - 907-762-5752

More