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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
1,015 Reviews

1,015 Reviews of Lithia Hyundai of Anchorage - Service Center

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December 03, 2024

I was in a rush to get a specific car. It was coming to the dealership and I was able to pick it up the very same day it arrived. They went out of their way to accommodate me. They also go More

by JOHNGREGANIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, John! We're thrilled to hear that Lithia Hyundai of Anchorage was able to accommodate you and get you the car you wanted the same day it arrived. It’s fantastic that we could also secure you better financing than your credit union. We look forward to helping you again in the future!

December 01, 2024

Great customer service from Christian Diaz! Thank you for making your customers feel very important. More

by MELINDA824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lithia Hyundai of Anchorage responded

We’re so glad to hear about your positive experience, Melinda! Christian Diaz will be thrilled to know that his efforts made a difference in your visit. Thank you for sharing, and we look forward to assisting you again soon!

November 30, 2024

The service was wonderful. Brandon show excellent customer service. When dropping off my car he asked me question that tricker me to get a mother service. He follower up by cal More

by mznea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 02, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that Brandon provided excellent service during your visit at Lithia Hyundai of Anchorage. It's great to know he was thorough and kept you informed throughout the process. Thank you for sharing your experience!

November 29, 2024

I appreciate the kindness and professionalism of the service department. Good communication to let me know the status of my vehicle being service. More

by turneranthony30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Gardnew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for recognizing the service department at Lithia Hyundai of Anchorage! We're glad to hear that our team's communication and professionalism met your expectations. We look forward to assisting you again in the future!

November 28, 2024

My advisor was very friendly and was there with me throughout the process. 10/10 experience More

by PATIPHAN ANNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Lithia Hyundai of Anchorage responded

We truly appreciate you sharing your feedback, Patiphan! It’s so great to hear that your advisor made your experience smooth and enjoyable. Your 10/10 rating means a lot to us, and we’re looking forward to seeing you again!

November 28, 2024

Sean was very nice and so was the rest of the team that was there. Thank you More

by ANNQUEJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 29, 2024 -

Lithia Hyundai of Anchorage responded

We’re thrilled to hear about your positive experience, Annqueja! It’s wonderful to know that Sean and the rest of the team made such a great impression. Thank you for taking the time to share your kind words. We look forward to assisting you again in the future!

November 28, 2024

I hate car shopping. The last time I had to purchase a vehicle it took all day and high stress the entire time. My purchase through this dealership was the complete opp More

by TERACINA.RUPPE
Recommend Dealer
Yes
Employees Worked With
Queu
Dec 02, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Teracina! We’re so glad to hear that your car-buying journey was stress-free and transparent. It’s wonderful that our team made you feel heard and well cared for throughout the process. We’d be delighted to assist you again whenever you need us!

November 27, 2024

Friendly and helpful, the process was quick and seemless. The best part was the dealer did most of the writing. It would have been nice if I could have had an inspection sheet or something to give specific d More

by JIMMY_PRITCHETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Jimmy! We're glad to hear that the process was quick and seamless for you, and that our team was friendly and helpful. We appreciate your suggestion regarding the inspection sheet and will certainly consider it to enhance our service in the future. We look forward to assisting you again soon!

November 21, 2024

Christian treated very well. I was shocked at the price to R&R electric window motor. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Lithia Hyundai of Anchorage responded

Tom, thank you for sharing your feedback. It’s great to hear that Christian provided excellent care during your visit. We understand that repair costs can sometimes be unexpected, and we appreciate your honesty. We hope to assist you again in the future with any of your vehicle needs!

November 21, 2024

Two male desk persons where very accommodating and helpful. I asked them about something with my car not related on my appointment on that day. More

by Josephine_Nunag
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz, Brandon Rose
Nov 22, 2024 -

Lithia Hyundai of Anchorage responded

Josephine, thank you for taking the time to leave such a thoughtful review! We're delighted to know that our desk team was accommodating and helpful, even going beyond your initial appointment needs. We truly value your feedback and look forward to assisting you again at Lithia Hyundai of Anchorage!