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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,093 Reviews

1,093 Reviews of Lithia Hyundai of Anchorage - Service Center

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May 16, 2025

Christian was very Personable, very attentive, great follow-up, patient, service with a smile, confident in the ability to please. More

by Cshorter60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with Christian at Lithia Hyundai of Anchorage! We're happy to hear that his personable and attentive service made a positive impact. We appreciate your feedback and look forward to serving you again in the future!

May 14, 2025

Staff was pleasant. I was sent a reminder text the day before the appointment. I was called when my car was done. I received paperwork that showed what was charged (noth More

by GB59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with Lithia Hyundai of Anchorage! We're delighted to hear that our team kept you informed and provided a smooth service visit. We appreciate your feedback and look forward to assisting you in the future!

May 13, 2025

Brandon went above and beyond. There is a lengthy wait time to get an appointment tho. More

by jmongold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Lithia Hyundai of Anchorage responded

Jmongold, we’re glad to hear Brandon went above and beyond to help you. We understand that long wait times can be frustrating and appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can look into this further and ensure a smoother experience moving forward. Best, Moises Gonzalez - Service Manager - 907-762-5752

May 12, 2025

No pressure. ..great options... below Kelly Blue Book .....and a 'like new' automobile with 40K miles. More

by TODDSAUTOGLASSAK
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blayke Mccarthy
May 12, 2025 -

Lithia Hyundai of Anchorage responded

We’re glad to hear you had a no-pressure experience and found a vehicle you love at a great value! Thank you for choosing Lithia Hyundai of Anchorage — we hope you enjoy every mile in your new ride.

May 10, 2025

Christian was very helpful and showed us videos of the maintenance that needed to be done as well as our worn break pads. More

by R Jennings
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with Christian at Lithia Hyundai of Anchorage! We're glad to hear that the videos were helpful in understanding the maintenance needed. If there's anything else we can assist you with, feel free to reach out!

May 10, 2025

Dana did a great job and got the vehicle checked in and explained everything that needed to be done so I had no surprises. Dealership great job and getting the vehicle serviced and returned to me. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lithia Hyundai of Anchorage responded

We appreciate you taking the time to share your experience! It’s wonderful to hear that Dana provided such clear and helpful service during your visit to Lithia Hyundai of Anchorage. We’re glad everything went smoothly and your vehicle was taken care of. We look forward to seeing you again soon!

May 08, 2025

Brandon did an amazing job of squeezing my appointment in a short notice. He has a nice smile. More

by CAT2LAZY
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
May 09, 2025 -

Lithia Hyundai of Anchorage responded

It’s great to hear you had such a positive experience! We’re glad Brandon was able to accommodate your appointment on short notice—his helpful attitude and friendly demeanor make a big difference. We appreciate your feedback and look forward to seeing you again at Lithia Hyundai of Anchorage.

May 07, 2025

Surprised at cost but once the phone system started working both went above and beyond in being helpful. Also car was not finished being put back together seal strip on door was not put back in place a More

by akjrath
Recommend Dealer
Yes
Employees Worked With
Dana and Christian
May 08, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback with us. We're glad to hear that Dana and Christian provided helpful service, but we're sorry about the oversight with the seal strip at Lithia Hyundai of Anchorage. Your comments are valuable in helping us improve our processes, and we'll address this issue with our team to ensure it doesn't happen again. We appreciate your patience and understanding!

May 02, 2025

My husband and I had a good experience and the staff were friendly and helpful. More

by SAELEE_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake
May 02, 2025 -

Lithia Hyundai of Anchorage responded

We’re so happy to hear that you and your husband had a great experience with us! Thank you for sharing your feedback. We’re glad our team could make your visit enjoyable, and we look forward to helping you again at Lithia Hyundai of Anchorage!

May 02, 2025

Christian has taken the service department to the best level it has ever been! He is professional and very personable. And extremely knowledgeable about engine repair etc. More

by Jimsgirl95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Lithia Hyundai of Anchorage responded

It’s great to hear about your positive experience, Jim! We’re so glad Christian was able to provide you with top-notch service. His professionalism and expertise truly make a difference, and we appreciate you taking the time to share your feedback!