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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,068 Reviews

1,068 Reviews of Lithia Hyundai of Anchorage - Service Center

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April 03, 2025

Service was wonderful. Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! More

by Lila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Soriano-Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brany Sosa Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Vandenbos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Lantano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Lithia Hyundai of Anchorage responded

Lila, we’re so happy to hear that you had a wonderful experience with our service team! It’s great to know that the text reminders and the kindness from our staff made your visit even better. Thank you for your kind words, and we look forward to assisting you again in the future!

April 02, 2025

Travis Richardson gets a 5star plus! Best experience yet buying a new car 😊 Was intending to buy a different make car but the dealership wasn’t knowledgeable about the vehicle. They More

by ALICE8
Recommend Dealer
Yes
Employees Worked With
Gabriel Melin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Richardson
Apr 03, 2025 -

Lithia Hyundai of Anchorage responded

Alice, we appreciate you for sharing your wonderful experience! It’s fantastic to hear that Travis went above and beyond to educate you on your new vehicle, making it the perfect choice. We’re so glad to have earned your trust and look forward to helping you again at Lithia Hyundai of Anchorage!

March 29, 2025

Service was great, just a challenge to schedule the appointment and that experience can be improved greatly. Christian and Brandon were great to work with. The call tree and contacting the service de More

by RR_WALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad to hear that Christian and Brandon provided great service! We understand the frustration with scheduling and will share your comments with our team to improve the process. Thank you for your patience, and we look forward to assisting you more smoothly next time.

March 28, 2025

This experience was much better than previous times I’ve been there. Glad to see customer service is improving again. More

by Dawn Stoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lithia Hyundai of Anchorage responded

Dawn, we're delighted to hear that your experience at Lithia Hyundai of Anchorage has improved! Thank you for noticing our efforts in enhancing customer service. We look forward to serving you again!

March 28, 2025

They diagnosed the problem and ordered the part necessary to fix it. They will call when it comes in. More

by Dear1956
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Clendenen
Mar 31, 2025 -

Lithia Hyundai of Anchorage responded

We’re glad to hear that the team at Lithia Hyundai of Anchorage diagnosed the issue and is getting everything ready for your repair. We appreciate your trust and look forward to completing the service once the part arrives!

March 27, 2025

Given the situation with my Tucson with a bad rear shock, I was satisfied with the service to get it resolved. It was good to have a loner vehicle. More

by SLEEPYINALASKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebenie Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Lithia Hyundai of Anchorage responded

We appreciate you taking the time to share your feedback! We're glad to hear that you were satisfied with the service, especially with the loaner vehicle during your Tucson's repair. We look forward to assisting you again if needed!

March 27, 2025

Took a bit longer than expected at the dealer but overall a good experience. Good people More

by BCASTLEB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Mingus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Melin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavon Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We’re glad to hear you had a good experience with us at Lithia Hyundai of Anchorage. We appreciate your patience and look forward to helping you again in the future!

March 26, 2025

Dana was friendly, helpful and as always communicative My service to my car was quick and I loved the updates I had on it More

by onee.nakano
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Clendenen
Mar 27, 2025 -

Lithia Hyundai of Anchorage responded

Nakano, we’re delighted to hear that Dana provided friendly and helpful service during your visit to Lithia Hyundai of Anchorage! Keeping you informed throughout the process is always a priority, and we’re glad you appreciated the updates. We look forward to seeing you again!

March 22, 2025

Efficient and courteous service. Difficult to make an appointment. I’d much rather deal with a person that with your automated system. More

by jbclayton51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback. We're glad you found the service efficient and courteous, but we understand the frustration with the appointment system. Your preference for speaking with a person is valuable input, and we'll share this with our team to improve the scheduling experience. If you’d like to discuss this further, please reach out—we’d love to find a solution that works better for you.

March 21, 2025

Awesome customer service, convenient service appointment scheduling, tentative to customer needs, reasonable time of service! More

by schustergary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Hyundai of Anchorage responded

We're delighted to hear you had a great experience with our team at Lithia Hyundai of Anchorage! It's wonderful that the service was convenient and attentive to your needs. We appreciate your feedback and look forward to serving you again in the future!

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