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Lithia Hyundai of Anchorage - Service Center
Anchorage, AK
974 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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974 Reviews of Lithia Hyundai of Anchorage - Service Center
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November 05, 2024
The servise staff was wonderful! Very courteous and friendly..... would definitely recommend to others looking for an outstanding location to service their vehicle. Very courteous and friendly..... would definitely recommend to others looking for an outstanding location to service their vehicle. More
by Jen0511
Verified CustomerEmployees Worked With
Can't remember anyone's name at this time
November 04, 2024
I think the system that you have in place for text messages and return phone calls need to be worked on. I texted at 4pm and 5:45 trying to get an update on my car. My spouse called and texted roughl messages and return phone calls need to be worked on. I texted at 4pm and 5:45 trying to get an update on my car. My spouse called and texted roughly the same time. We did not receive a response. I received a phone call by Christian at 6:45pm and was told he tried to call me twice to have me come and get my car. I spoke to Christian in length the next morning about this. Although I doubt he tried to call me I have no way to prove he didn’t and will have to take his word for it. I haven’t heard very good things about your service department and this doesn’t make me think that those comments were wrong. More
by Darrell.daniels
Employees Worked With
November 03, 2024
I am always treated with respect and kindness. I really appreciate the entire staff! I will be back. I really appreciate the entire staff! I will be back. More
by Laurel
Employees Worked With
November 02, 2024
The service department was very professional. They got the work I needed done fast and the employees are outstanding! Very courteous and communicative. Will be back again soon. They got the work I needed done fast and the employees are outstanding! Very courteous and communicative. Will be back again soon. More
by AutumnParisPetServices
Employees Worked With
November 01, 2024
I needed to have my gas pumped out for shipping reason, they helped me that same day while treating me with kindness and respect. They are proper professionals as far I'm concerned. they helped me that same day while treating me with kindness and respect. They are proper professionals as far I'm concerned. More
by Furqan Sadiq
Employees Worked With
November 01, 2024
Everyone I spoke to was very clear in communication in regards to what was happening with my vehicle. Very polite and efficient. regards to what was happening with my vehicle. Very polite and efficient. More
by Sarah
Employees Worked With
October 31, 2024
Too long of a wait for service. I've been a sixteen year Hyundai owner. The past 18-months service has become slower and non-communicative to phone calls and text messages. This may I've been a sixteen year Hyundai owner. The past 18-months service has become slower and non-communicative to phone calls and text messages. This may be the last Hyundai vehicle I own. More
by bhilmes
October 27, 2024
Unreasonably difficult to schedule. Website scheduling didn't work, phone number listed went to a call center in Oklahoma that never answered or called back. Very frustrating and unpr Website scheduling didn't work, phone number listed went to a call center in Oklahoma that never answered or called back. Very frustrating and unprofessional. Finally called the sales number to get someone to answer. I added a star because the dealership gave me a ride to work. Otherwise, 1 Star due to frustration and efforts at up selling. More
by lisa.lambak
Employees Worked With
October 25, 2024
I’m very happy with my Tucson and I’m also pleased with the financing. the financing. More
by LYNETTE_TOOTHLADY
Employees Worked With
