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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,859 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,859 reviews

November 05, 2024

The servise staff was wonderful! Very courteous and friendly..... would definitely recommend to others looking for an outstanding location to service their vehicle. More

by Jen0511
Recommend Dealer
Yes
Employees Worked With
Can't remember anyone's name at this time
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Nov 05, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that our service staff at Lithia Hyundai of Anchorage made such a positive impression! Thank you for recommending us, and we look forward to assisting with your vehicle needs in the future.

Nov 05, 2024 -

Lithia Hyundai of Anchorage responded

Best, Management

November 04, 2024

I think the system that you have in place for text messages and return phone calls need to be worked on. I texted at 4pm and 5:45 trying to get an update on my car. My spouse called and texted roughl More

by Darrell.daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lithia Hyundai of Anchorage responded

Darrell, I apologize for the communication issues you experienced. We strive to provide timely updates and it's disappointing to hear we fell short in this instance. Your feedback is valuable, and we'll work on improving our response system. If you'd like to discuss further or have any other concerns, please reach out at your convenience. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

November 03, 2024

I am always treated with respect and kindness. I really appreciate the entire staff! I will be back. More

by Laurel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Hyundai of Anchorage responded

It's wonderful to hear from you, Laurel! Thank you for your kind words about our staff at Lithia Hyundai of Anchorage. We're thrilled to know you always feel respected and valued during your visits. We can't wait to welcome you back soon!

November 03, 2024

Took care of everything, nice people to work with, professional, never left me waiting, good follow up More

by BJ_WARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch and Gabriel
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Nov 04, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your wonderful feedback, BJ! We're thrilled to hear that our team at Lithia Hyundai of Anchorage provided you with attentive and professional service without keeping you waiting. Your satisfaction is our priority, and we look forward to helping you again in the future!

November 03, 2024

Just had an issue with not being able to speak with someone when I called or text. More

by annette.peagler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
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Nov 04, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Annette. We're sorry to hear about the difficulty you experienced reaching someone by phone or text. Communication is important to us, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can assist you further. We hope to serve you better in the future!

November 02, 2024

The service department was very professional. They got the work I needed done fast and the employees are outstanding! Very courteous and communicative. Will be back again soon. More

by AutumnParisPetServices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with the service department at Lithia Hyundai of Anchorage! We're delighted to hear that our team was professional, efficient, and communicative. We look forward to welcoming you back soon!

November 01, 2024

I needed to have my gas pumped out for shipping reason, they helped me that same day while treating me with kindness and respect. They are proper professionals as far I'm concerned. More

by Furqan Sadiq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Hyundai of Anchorage responded

Furqan, it’s fantastic to hear about your experience! We’re proud to have a team that treats customers with kindness and respect while providing professional service. Thank you for choosing us, and we look forward to assisting you again in the future!

November 01, 2024

Everyone I spoke to was very clear in communication in regards to what was happening with my vehicle. Very polite and efficient. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Sarah! It's wonderful to hear that our team communicated clearly and efficiently during your visit. We appreciate your kind words and look forward to assisting you again in the future!

October 31, 2024

Too long of a wait for service. I've been a sixteen year Hyundai owner. The past 18-months service has become slower and non-communicative to phone calls and text messages. This may More

by bhilmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate you taking the time to share your concerns. It’s disappointing to hear about the delays and communication issues you've encountered. Your loyalty as a long-time Hyundai owner is important to us, and we want to make this right. Please reach out to me directly so we can discuss your experience in detail and work toward a solution. Best, Moises Gonzalez - Service Manager - 907-762-5752

October 29, 2024

The sales person was professional (who isn’t on the list. .young redhead) And we would recommend him to others. Thank you very much. More

by ALLANALASKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason HESS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for recommending our team at Lithia Hyundai of Anchorage! We're glad to hear that your experience with our professional sales staff was positive. We appreciate your support and look forward to serving you again in the future!

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