Lithia Hyundai of Anchorage

I considered myself as a family of Hyundai because I bought my retirement car which I’m 100 percent satisfied on my car that I chose since 2013 Santafe and they always take care my car on any simple pro bought my retirement car which I’m 100 percent satisfied on my car that I chose since 2013 Santafe and they always take care my car on any simple problem might have, on oil change, ordering parts , updated me on upcoming issues to make sure my car is good condition always and important thing the stuff are very supportive especially Brandon! I definitely recommend Hyundai company. God bless you all! More

Was honest, hard working, super personable I explained what i wanted and he made it work for me what i wanted and he made it work for me More

I scheduled my appointment online to wait for an oil change and was done in thirty-five minutes. Brandon told me how I can change the oil change timing in my Tucson, so that was helpful. Thank you for t change and was done in thirty-five minutes. Brandon told me how I can change the oil change timing in my Tucson, so that was helpful. Thank you for the quick service More

The clerk was very courteous and communicated at all points of the appointment. And even came out to my car to help me with the settings on my dashboard. Very nice and considerate! points of the appointment. And even came out to my car to help me with the settings on my dashboard. Very nice and considerate! More

Excellent customer service. Uber service were excellent friendly desk expert on service clean inside car Uber service were excellent friendly desk expert on service clean inside car More

I have used this location for years. I brought my vehicle here a week ago, they said my front brakes and rotators needed service. I approved and paid for the work to be done. 1 week late I brought my vehicle here a week ago, they said my front brakes and rotators needed service. I approved and paid for the work to be done. 1 week latee, my front brakes are squealing like a pig. I called to let them know and I was told “we are busy and backed up.” We cannot fit you in until the 17th.” I expressed with frustration that my vehicle was never making this noise and explained that I should not have to wait until the 17th. August said he would transfer me to an advisor. I got transferred to the automated system and I pressed 3 for an advisor and he picked up again. I told him that i was transferred to the automated system. He cut me off saying he did transfer me and no one answered. I asked for a manager and he refused, telling me I need to speak to the advisor then they would recommend a manager , until then I would need to speak to an advisor. He then promised I would get a call back, but they are busy so he cannot guarantee when the advisor can call. This is the absolute worst service I’ve ever experienced here. More

Mitch did an excellent job working on our finance package. He was accommodating to our time constraints and followed up several times to ensure we had all the information we needed in completing our package. He was accommodating to our time constraints and followed up several times to ensure we had all the information we needed in completing our purchase. More

It was a very pleasant and easy experience. There was no pressure at all. Owen was so very helpful and made me feel comfortable from the get- go. Kudos to everyone at this dealership There was no pressure at all. Owen was so very helpful and made me feel comfortable from the get- go. Kudos to everyone at this dealership More

They really helped us find something we could afford. And I'm very appreciative of that. They were very kind and generous to us. And I'm very appreciative of that. They were very kind and generous to us. More

Very impressed with Mitch. He did everything possible to make the process easy and fast. He did everything possible to make the process easy and fast. More