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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,906 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,906 reviews

January 01, 2024

Terrible service, wish there were other options. May not ever buy a Hyundai again and this is 3rd one More

by Lisa.michaelson
Recommend Dealer
No
Employees Worked With
Service department and GM
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January 01, 2024

They were patient with a first time buyer They got the winter tires installed promptly More

by MIAFROMALASKA
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hippen
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Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hi Mia, We appreciate your feedback about your experience at Lithia Hyundai of Anchorage. It's great to hear that you received excellent customer service from our dedicated staff once your call was answered. We value your suggestion about having a dedicated individual for phone inquiries and will consider it for improvement. We're grateful for your feedback and look forward to serving you again.

January 01, 2024

No hassle. .. delay in receiving vehicle but not Lithia's problem-good updates and vehicle demo by Eric was excellent. More

by A.KNAPP.A
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hippen
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Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your understanding regarding the delay and are glad to know that Eric provided excellent service during your visit here at Lithia Hyundai of Anchorage. Thanks for sharing this positive feedback and we hope to see you again soon.

January 01, 2024

Had a great test drive and straightforward buying process. The dealer was friendly and willing to negotiate in order to make the sale. More

by BCBLOUIN
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blayke Mccarthy
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Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We're glad to know you had a positive experience with our team at Lithia Hyundai of Anchorage. We always aim for straightforward processes and friendly service! Thanks for your review, we appreciate it and hope you will continue to consider us for your dealer needs.

December 31, 2023

I had a great experience purchasing my Santa Fe. Cameron was very helpful and knowledgeable. More

by AKLINC234
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kerns
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Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We appreciate your unique feedback and are thrilled to hear that you had a great experience purchasing your Santa Fe at Lithia Hyundai of Anchorage with Cameron's helpful and knowledgeable assistance. If there's anything specific that stood out to you during your visit, feel free to share it with us. Thank you for choosing Lithia Hyundai of Anchorage, and we look forward to serving you again in the future. If you have any further comments or questions, don't hesitate to reach out.

December 31, 2023

It was quick and efficient. Got me a lyft home instead of waiting. Was ready when I got back. More

by JC
Recommend Dealer
Yes
Employees Worked With
Dana
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Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hi J.C, We appreciate your positive feedback regarding your experience at Lithia Hyundai of Anchorage. It's great to hear that our team provided quick and efficient service, including arranging a Lyft for your convenience. We aim to make your visits seamless, and we're delighted to have met your expectations. If you have any further comments or if there's anything more we can assist you with, feel free to let us know. We look forward to serving you again!

December 31, 2023

Great customer service once the phone lines are answered. The staff is amazing! I think perhaps having a dedicated individual to answer the phone would be great. The mechanics are quick to turn around the ca More

by Nathalia
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevins Mercedes
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Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hi Nathalia, Thank you for sharing your positive feedback about your experience at Lithia Hyundai of Anchorage. We're delighted to hear that you received great customer service from our dedicated staff. Your suggestion about having a dedicated individual to answer the phone is valuable, and we'll certainly take it into consideration for improvement. We're glad you appreciate the quick turnaround from our mechanics and the presence of a diverse team, including a lady on staff. We look forward to continuing to provide excellent service for you. If you have any questions or need assistance, don't hesitate to reach out.

December 30, 2023

I don't like having to come to the dealership to make an appointment. No one answers the phone or texts for service appointments. I've had to do this for over a year. More

by PHILLIPS_ADRIANNE2010
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 02, 2024 -

Lithia Hyundai of Anchorage responded

Hi Phillps, We appreciate your feedback and apologize for any inconvenience you've experienced when trying to schedule service appointments. We're working on improving our communication channels at Lithia Hyundai of Anchorage, so please bear with us during this time. Thank you for your honesty, we hope to see you again soon.

December 28, 2023

I went in there to buy my very first car on credit my credit wasn't great they still found a wonderful lender for me I got a beautiful car the right price and the right payment plan everybody there was g More

by KAIDENWILSHUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Beals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Marc Cravey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Gardnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Pagtakhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason HESS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Lithia Hyundai of Anchorage responded

Hi Kaiden, What an exciting journey—buying your first car! We're delighted we could be part of this milestone at Lithia Hyundai of Anchorage. Overcoming credit challenges and finding the perfect lender for you is no small feat, and we're thrilled it resulted in you driving away with a beautiful car at the right price and payment plan. Your words about our team mean the world to us. Here's to many happy miles ahead, and we hope your new car brings you endless joy!

December 27, 2023

Service was quick and staff was friendly and helpful It was a pleasant experience and I will return. More

by Carolyn.Petersen71
Recommend Dealer
Yes
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Dec 27, 2023 -

Lithia Hyundai of Anchorage responded

Hi Carolyn, Your kind words brightened our day at Lithia Hyundai of Anchorage! We're thrilled that your service experience was quick, and our staff made it both friendly and helpful. Creating a positive and pleasant atmosphere for our customers is what we strive for, and we're delighted to have achieved that with you. Thank you for choosing us, and we can't wait to welcome you back. If there's anything specific you enjoyed or if you have more feedback to share, feel free to let us know.

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