Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,993 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding ...
Contact Dealership
View Awards

5400 Old Seward Hwy

Anchorage, AK

99518

Directions

By Type

Showing 1,993 reviews

April 07, 2024

They were helpful and completed the 120k service in the same day. Clear communication and helpful, knowledgeable customer service. However, the passenger seat was left dirty and foam pieces were left on th More

by MIQUELA SAMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
Report | Print
Apr 09, 2024 -

Lithia Hyundai of Anchorage responded

Miquela, Thank you for your feedback about the service at Lithia Hyundai of Anchorage. We're glad to know that you found our team helpful and communicative. However, we apologize for any inconvenience caused by the cleanliness issue - it's certainly not up to our usual standards. We appreciate you for bringing this matter to light and hope to better serve you down the road!

More
April 07, 2024

Professional customer service. I was happy with the quickness of my appt. I did not have to wait long at all. Brian checked me in and out with professional attitude. I was happy wh More

by MIGHTYM907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Apr 09, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that you received professional customer service at Lithia Hyundai of Anchorage and that Brian ensured a quick and efficient appointment for you. We appreciate your support and look forward to serving you again!

April 07, 2024

Blayke was courteous, responsive, polite, answered all questions, took plenty of time to show us the vehicle. More

by WHORN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Konstantynowicz
Report | Print
Apr 09, 2024 -

Lithia Hyundai of Anchorage responded

We're thrilled to hear that Blayke provided you with courteous, responsive, and polite service at Lithia Hyundai of Anchorage. Ensuring that all your questions were answered and taking the time to show you the vehicle are important aspects of the service we strive to provide. We appreciate your support and hope to serve you again soon!

More
April 07, 2024

I was dreading the sales experience and it turned out to be just the opposite. Christian Diaz was so knowledgeable and friendly without being pushy. He is the perfect sales representative. I was impressed More

by AD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason HESS
Report | Print
Apr 09, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to know that your experience with Christian and our team at Lithia Hyundai of Anchorage exceeded expectations! We strive for a comfortable, no-pressure environment. Enjoy the ride in your new Palisade, we hope to see you again soon.

April 06, 2024

Arturo was fantastic to deal with. He went above and beyond to ensure my buying experience was hassle free. Justin was up front and explained warranties and maintenance on my Kona. Art More

by GIBSONAFS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo, Fernandez, Jessica Konstantynowicz
Report | Print
Apr 09, 2024 -

Lithia Hyundai of Anchorage responded

We're thrilled to hear that Arturo, Justin, and Jessica provided you with exceptional service at Lithia Hyundai of Anchorage. Ensuring a hassle-free buying experience and addressing any issues promptly are top priorities for us, and we're delighted that we met your expectations. Your recommendation means a lot to us, and we appreciate your support. We look forward to serving you again in the future!

More
April 06, 2024

I enjoyed working with the dealership’s various departments during the transaction. They were professional and friendly. I was a a pleasure to buy a car with the dealership. More

by Roger Manwiller
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Lithia Hyundai of Anchorage responded

Roger, we're glad to know you had a pleasant experience with our team at Lithia Hyundai of Anchorage. We aim for professionalism and friendliness in all transactions. Thanks for choosing us, we hope to see you again soon!

April 06, 2024

Great staff Knowledgeable and courteous I’m very happy with how I was treated and the positive interaction More

by HICKEY_PATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Lithia Hyundai of Anchorage responded

Thank you, Patrick, for your positive review! We're thrilled to hear that our staff at Lithia Hyundai of Anchorage provided you with knowledgeable, courteous service. Ensuring a positive interaction and treating our customers well is our priority, and we're delighted that we met your expectations. We appreciate your support and look forward to serving you again!

More
April 05, 2024

They don’t return phone calls Customer parking is a mess Occurrence it has been happening at this location for the past couple years because of Service situation I will not get another Hyundai. You More

by Pops907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was not interested in tracking anybody’s name
Report | Print
Apr 09, 2024 -

Lithia Hyundai of Anchorage responded

Hello, We apologize for the inconvenience caused by the lack of returned phone calls and the disorganized parking. Your experience does not reflect the level of service we aim to provide, and we take your concerns seriously. Rest assured, we will address these issues internally to improve our communication and parking facilities. We value your feedback and regret to hear that you've decided not to return for another Hyundai. If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out. We appreciate your input and hope to have the opportunity to regain your trust in the future. Best, Moises Gonzalez - Service Manager - 907-762-5752

More
April 03, 2024

Friendly. Friendly experiences. Good communication. Got me in quickly and finished the jobs Thank you More

by TY.ROBS
Recommend Dealer
Yes
Report | Print
Apr 03, 2024 -

Lithia Hyundai of Anchorage responded

We're glad to know you had a friendly and efficient experience at Lithia Hyundai of Anchorage! Thank you for your positive feedback. We appreciate it and hope to see you again soon!

April 03, 2024

super friendly and helpful, gave me an accurate estimate of costs and time for the service. More

by OLIVIA.SPIEZIO
Recommend Dealer
Yes
Report | Print
Apr 04, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Olivia! It's great to hear that you found the staff at Lithia Hyundai of Anchorage super friendly and helpful, and that they provided you with an accurate estimate of costs and time for the service. If you have any further feedback or need assistance in the future, feel free to reach out.

More
1
...
35
36
37
...
200