Lithia Hyundai of Anchorage

I've seen better, but it was ok. I was hoping to get responses via text about the work being done to no avail, but what was done, was done quickly. I was hoping to get responses via text about the work being done to no avail, but what was done, was done quickly. More

Our experience had multiple variables, Brian was respectful and had unexpected variables to deal with including an interlock device. He was able to get the work done efficiently and we appreciate th respectful and had unexpected variables to deal with including an interlock device. He was able to get the work done efficiently and we appreciate the whole team More

It was a very pleasant experience. I will be coming back. Thank You ?? I wish I bought the car ?? there I will be coming back. Thank You ?? I wish I bought the car ?? there More

Our 2022 Hyundai Tucson bought from Lithia as a new vehicle was towed to the shop on Oct 7th 2023 and as of January 29th 2024 has yet to be taken in the shop, diagnosed, or fixed. The service and dedic vehicle was towed to the shop on Oct 7th 2023 and as of January 29th 2024 has yet to be taken in the shop, diagnosed, or fixed. The service and dedication to customers thus far is unprofessional and surely does not follow sound business ethics. More

Had appointment at 1 and thay did not get me in till 3:30 when I ask thay told me thay had some walk-ins so what good is a appointment. If walk-ins go before appointments when I ask thay told me thay had some walk-ins so what good is a appointment. If walk-ins go before appointments More

It took 7 months for someone to diagnose the car problems No one didn't think to update contact info for me No one didn't think to update contact info for me More

Got the job done so I appreciate that. The only reason I didn't give a 5 is because I had an appointment at 1130 for the oil change and I waited in the lobby, my car was not brought back i The only reason I didn't give a 5 is because I had an appointment at 1130 for the oil change and I waited in the lobby, my car was not brought back into the shop until 1230. It was completed promptly after that, but waiting an hour after appointment time was frustrating. Everything else was great! More

I was in and out in no time. They had a comfortable area for me to wait and then they brought my keys to me as soon as I was done. They had a comfortable area for me to wait and then they brought my keys to me as soon as I was done. More

We found a car we were interested online and easily scheduled a test drive. When we got there, the car was warmed up, which was very nice. We noticed that the windshield wiper fluid was not working an scheduled a test drive. When we got there, the car was warmed up, which was very nice. We noticed that the windshield wiper fluid was not working and notified the dealer. He told us it was probably a low fluid level. There was also a very large crack in the windshield that was not disclosed and I had to negotiate for a lower price. We liked the salesman, and bargaining for a fair price wasn’t miserable like it usually is and we ultimately decided to purchase. I wish they had been upfront and told me there was only one key fob with the car, which are expensive and would have factored into my purchase price. I then went to a gas station and filled up the windshield washer fluid, which was actually full. I then had to return the car because it was not safe to drive home with the mud and grime on the road. They fixed it the next day, but it took two days to get someone to detail the car. I am not confident at all in their inspection process and still do not have inspection reports that I was promised. I bought a warrantee which gives me more confidence and am happy with my purchase but I thought the dealership could have been more transparent. It kind of felt like going to a much lower quality dealership. More

Nice and helpful so appreciate for service . Nice and pleasant staff and great customer experience . Nice and pleasant staff and great customer experience . More