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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,864 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,864 reviews

January 10, 2024

Everything ran smoothly and was happy with everything except for the detailing. I felt they could have done a better job. More

by SSIMEONOFF
Recommend Dealer
Yes
Employees Worked With
Bobby & Ryan
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Jan 11, 2024 -

Lithia Hyundai of Anchorage responded

Hi Simeon, thank you for sharing your experience at Lithia Hyundai of Anchorage. We're glad to hear that everything ran smoothly for you, although we regret to learn that the detailing did not meet your expectations. Your feedback is crucial to us, and we apologize for any inconvenience caused. We value your business and hope to have the opportunity to serve you even better in the future.

January 09, 2024

Called and left a message, no one called back. Texted and no response. Emailed sales rep who passed my request to service, no response. Finally had to physically go into dealership to get a servic More

by JANNAWALKER71
Recommend Dealer
No
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Jan 10, 2024 -

Lithia Hyundai of Anchorage responded

Hi Janna, Your feedback is important, and we regret that our response fell short of expectations. We appreciate your patience and understanding in securing a service appointment. When you have a moment, please reach out to us through the number below to further discuss your time here in hopes of working towards a resolution. Best, Christopher Schmidt - General Manager - 907-631-7002

January 07, 2024

They forgot my key and my problem for on my car is not fixed so I will have to visit the location again More

by JAEHYUNAN1206
Recommend Dealer
No
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Jan 09, 2024 -

Lithia Hyundai of Anchorage responded

Hi Jae, We're genuinely sorry for any oversight during your recent visit. Your feedback is valuable, and we understand the frustration caused by the misplaced key and the unresolved issue with your car. This is not the experience we aim to provide. Your understanding is appreciated, and we're committed to delivering a better experience for you. If you're willing, please reach out to me through the number below to further discuss your time here. We look forward to the opportunity to improve your experience. Best, Matt Dean - Service Manager - 907-762-5131

January 07, 2024

Great salesman however poor leadership as the sales managers aren't willing to come off sticker or even get close to out of state msrp's I've bought 9 cars in one month and couldn't make a deal on two More

by 4RUNNERDNA
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kerns
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Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are grateful for your business at Lithia Hyundai of Anchorage. We're glad to hear that you had a positive experience with our salesman. We understand your concerns about pricing and incentives, and we apologize for any inconvenience. Your insights are valuable, and we'll certainly take them into consideration as we continually work to enhance our customer experience. If you have any specific suggestions or if there's anything else we can do for you, please feel free to reach out. Thank you for choosing us, and we look forward to the opportunity to serve you again in the future.

January 07, 2024

Interesting, good worked with me It was fine, I know they were trying to make money but I wish they would've haggled with me more More

by PAURMAXX2018
Recommend Dealer
No
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kerns
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Jan 09, 2024 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your feedback with us. While we aim to provide fair and transparent service, we also value your perspective on the negotiation process. Your input is important, and we'll take it into consideration as we continually work to enhance our customer experience. Your satisfaction is our priority, and we look forward to serving you even better in the future. Thank being said, when you have a moment, please reach out to us through the number below to further discuss your experience. Best, Anthony Mingus - Sales Manager - 907-762-5100

January 07, 2024

The staff was helpful. Cameron was informative and helpful They were there to help without being pushy. More

by CGS1AK
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kerns
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Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We're pleased to hear about your positive experience at Lithia Hyundai of Anchorage! It's great that Cameron and the rest of our staff were helpful and informative without being pushy. Your satisfaction is important to us, and we appreciate your feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!

January 06, 2024

Good I was glad to have my car fixed. I appreciated the engine replacement covered by the extended Warranty More

by Christopherhall63401
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hi Christopher, We're glad to know you had a positive experience with your car repair at Lithia Hyundai of Anchorage. It's great that the extended warranty came in handy for the engine replacement! Thanks for sharing this review.

January 06, 2024

Very personable. They were both very personable and listened to what it was we were looking for More

by BRADEN_CARTER_26
Recommend Dealer
Yes
Employees Worked With
Gabe and Isaiah
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Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hi Braden, we are delighted to hear about your positive experience at Lithia Hyundai of Anchorage! Our team is committed to providing excellent service, and we appreciate your kind words about the personalized attention you received. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!

January 06, 2024

Gabe was wonderful. No pressure at all. My only car buying experience in my life I did not feel uncomfortable More

by DJBENSON123
Recommend Dealer
Yes
Employees Worked With
Gabe
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Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We're thrilled to hear about your positive experience with Gabe at Lithia Hyundai of Anchorage! Creating a comfortable and pressure-free environment for our customers is a top priority, and we're glad to know that you felt at ease during your car-buying process. If you have any further comments or if there's anything else we can do for you, please don't hesitate to let us know. Thank you for choosing us, and we hope to assist you again in the future!

January 06, 2024

It was great first experience, they helped with getting everything ready when I was long distance, showed up and had it all ready More

by ROLLINRITTER
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hello, We're thrilled to hear about your great first experience at Lithia Hyundai of Anchorage! It's fantastic that our team was able to assist you in getting everything ready, especially when you were at a distance. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to let us know. Thank you for choosing us, and we look forward to providing excellent service for you in the future!

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