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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,936 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,936 reviews

April 05, 2024

They don’t return phone calls Customer parking is a mess Occurrence it has been happening at this location for the past couple years because of Service situation I will not get another Hyundai. You More

by Pops907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was not interested in tracking anybody’s name
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Apr 09, 2024 -

Lithia Hyundai of Anchorage responded

Hello, We apologize for the inconvenience caused by the lack of returned phone calls and the disorganized parking. Your experience does not reflect the level of service we aim to provide, and we take your concerns seriously. Rest assured, we will address these issues internally to improve our communication and parking facilities. We value your feedback and regret to hear that you've decided not to return for another Hyundai. If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out. We appreciate your input and hope to have the opportunity to regain your trust in the future. Best, Moises Gonzalez - Service Manager - 907-762-5752

April 03, 2024

Dana clearly communicated with me and was able to assist me within moments of my arrival. She is friendly and professional. More

by JACELLEZOUBEK
Recommend Dealer
Yes
Employees Worked With
Dana
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Apr 03, 2024 -

Lithia Hyundai of Anchorage responded

Jacelle, we're glad to know Dana provided you with excellent service at Lithia Hyundai of Anchorage. We appreciate your feedback and hope to see you again soon!

April 03, 2024

Friendly. Friendly experiences. Good communication. Got me in quickly and finished the jobs Thank you More

by TY.ROBS
Recommend Dealer
Yes
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Apr 03, 2024 -

Lithia Hyundai of Anchorage responded

We're glad to know you had a friendly and efficient experience at Lithia Hyundai of Anchorage! Thank you for your positive feedback. We appreciate it and hope to see you again soon!

April 03, 2024

super friendly and helpful, gave me an accurate estimate of costs and time for the service. More

by OLIVIA.SPIEZIO
Recommend Dealer
Yes
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Apr 04, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Olivia! It's great to hear that you found the staff at Lithia Hyundai of Anchorage super friendly and helpful, and that they provided you with an accurate estimate of costs and time for the service. If you have any further feedback or need assistance in the future, feel free to reach out.

March 31, 2024

Travis was a knowledgeable and patient salesperson who answered all of my questions and delivered what was promised. More

by DFRAIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us! We're delighted to hear that Travis provided you with knowledgeable and patient service at Lithia Hyundai of Anchorage. Delivering on promises and ensuring that all questions are answered is essential to us, and we're glad Travis could meet your expectations. We appreciate your business and hope you're enjoying your new vehicle!

March 31, 2024

My salesperson (Travis) was patient with me throughout the buying process. As I did my research, I had many questions. He was quick to answer my questions and was always great to interact with. More

by DFRAIN
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Richardson
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Apr 01, 2024 -

Lithia Hyundai of Anchorage responded

We're glad to know that Travis was able to assist you throughout your buying process at Lithia Hyundai of Anchorage. It's great he could answer all your questions promptly and make the experience enjoyable for you! Until next time, we wish you safe travels.

March 30, 2024

I realized that my car was in good hands. They worked and checked my car well. More

by Joel
Recommend Dealer
Yes
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Apr 01, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Joel! We're thrilled to hear that you felt confident in leaving your car with us and that our team provided thorough service. Your satisfaction and trust are our top priorities, and we're grateful for the opportunity to assist you. We're here to help!

March 30, 2024

Travis doing alright I'm satisfy. Not bad at communicated, sometime forgot to tell me. Discussed about price was not bad. More

by ohiost_freak
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Richardson
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Apr 01, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback! It's great to know that Travis was able to assist you effectively at Lithia Hyundai of Anchorage. We'll work on improving our communication, and we're glad the pricing discussion went well for you. Until next time, we wish you safe travels.

Apr 01, 2024 -

ohiost_freak responded

Hyundai dealer, finance office and everything were very good treat me helped me discussed smoothies with me

Apr 02, 2024 -

Lithia Hyundai of Anchorage responded

It's wonderful to hear that you had a positive experience with our Hyundai dealership, finance office, and staff! We strive to provide excellent service and ensure that our customers feel supported throughout the entire process. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out. Thank you for choosing our dealership, and we look forward to serving you again!

March 28, 2024

Excellent, better than expected Don't have time. Now this is not a good experience as I dislike surveys! More

by RPGIBSON40
Recommend Dealer
Yes
Employees Worked With
Arturo Fernandez
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Mar 28, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad to know that you had an excellent experience at Lithia Hyundai of Anchorage. We understand surveys can be time-consuming, so thank you for taking the time to share this with us! We hope to see you again soon!

March 28, 2024

Excellent with sales person. Long wait to get through finance. Stop bothering me about more text, Enough!!!! More

by RPGIBSON40
Recommend Dealer
Yes
Employees Worked With
Arturo Fernandez
Report | Print
Mar 28, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad to know our sales team provided excellent service. We apologize for the wait time in finance at Lithia Hyundai of Anchorage, we're always working on improving and hope to better serve you down the road.

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