Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Anchorage
Anchorage, AK
1,862 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,862 reviews
Verified Customer
January 29, 2024
Our 2022 Hyundai Tucson bought from Lithia as a new vehicle was towed to the shop on Oct 7th 2023 and as of January 29th 2024 has yet to be taken in the shop, diagnosed, or fixed. The service and dedic vehicle was towed to the shop on Oct 7th 2023 and as of January 29th 2024 has yet to be taken in the shop, diagnosed, or fixed. The service and dedication to customers thus far is unprofessional and surely does not follow sound business ethics. More
by Jon
Employees Worked With
January 28, 2024
Had appointment at 1 and thay did not get me in till 3:30 when I ask thay told me thay had some walk-ins so what good is a appointment. If walk-ins go before appointments when I ask thay told me thay had some walk-ins so what good is a appointment. If walk-ins go before appointments More
by LAWNSCOTT
January 25, 2024
Got the job done so I appreciate that. The only reason I didn't give a 5 is because I had an appointment at 1130 for the oil change and I waited in the lobby, my car was not brought back i The only reason I didn't give a 5 is because I had an appointment at 1130 for the oil change and I waited in the lobby, my car was not brought back into the shop until 1230. It was completed promptly after that, but waiting an hour after appointment time was frustrating. Everything else was great! More
by SHUNTER_24
January 23, 2024
We found a car we were interested online and easily scheduled a test drive. When we got there, the car was warmed up, which was very nice. We noticed that the windshield wiper fluid was not working an scheduled a test drive. When we got there, the car was warmed up, which was very nice. We noticed that the windshield wiper fluid was not working and notified the dealer. He told us it was probably a low fluid level. There was also a very large crack in the windshield that was not disclosed and I had to negotiate for a lower price. We liked the salesman, and bargaining for a fair price wasn’t miserable like it usually is and we ultimately decided to purchase. I wish they had been upfront and told me there was only one key fob with the car, which are expensive and would have factored into my purchase price. I then went to a gas station and filled up the windshield washer fluid, which was actually full. I then had to return the car because it was not safe to drive home with the mud and grime on the road. They fixed it the next day, but it took two days to get someone to detail the car. I am not confident at all in their inspection process and still do not have inspection reports that I was promised. I bought a warrantee which gives me more confidence and am happy with my purchase but I thought the dealership could have been more transparent. It kind of felt like going to a much lower quality dealership. More
by Bryan Dahms
January 23, 2024
Nice and helpful so appreciate for service . Nice and pleasant staff and great customer experience . Nice and pleasant staff and great customer experience . More
by AVUGAR55
January 21, 2024
Proactive and attentive to my needs and questions . Did not have to wait for hours in waiting room but sent home to wait for car to get done!!! Did not have to wait for hours in waiting room but sent home to wait for car to get done!!! More
by Devaney9975
January 20, 2024
Terrible customer service! Need a dedicated phone line and a system for communicating. No one seems to know what’s going on!! Need a dedicated phone line and a system for communicating. No one seems to know what’s going on!! More
by DPMCKOWN
Employees Worked With
