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Lithia Hyundai of Anchorage
Anchorage, AK
1,903 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,903 reviews
May 14, 2024
Slow. Poor communication. They said 2 hours for an oil change and it took twice that long. No one responded to texts at the numbers I was provided. And des Poor communication. They said 2 hours for an oil change and it took twice that long. No one responded to texts at the numbers I was provided. And despite calling many, many times no one ever answered the phone either. Very disappointing. More
by just me
Verified CustomerEmployees Worked With
Don’t know their names
May 05, 2024
Great service. Only one disappointment- service manager, who covers KIA also, was asked, by crew, to look into why its been over a year since told Id be called when Only one disappointment- service manager, who covers KIA also, was asked, by crew, to look into why its been over a year since told Id be called when recall parts arrive at KIA. My inquiries have not been addressed. Had been told was urgent? More
by NONE23
Employees Worked With
May 02, 2024
Excellent dealership. First time I’ve come in and got what I wanted without any hassle. Made my wife feel special and made her 10 yr anniversary special! Thank you!!! First time I’ve come in and got what I wanted without any hassle. Made my wife feel special and made her 10 yr anniversary special! Thank you!!! More
by CHRISTOPHERBROWDER98
Employees Worked With
Isaiah hooman
April 30, 2024
Everyone was super nice. Dante - keeping me updated. Blake - his advice on our vehicles and even the guy in the showroom who handed me the keys. Wow, I was sincerely impress Dante - keeping me updated. Blake - his advice on our vehicles and even the guy in the showroom who handed me the keys. Wow, I was sincerely impressed! More
by Patty
Employees Worked With
Other Employees :
Dante and the unknown guy who grabbed my keys
April 30, 2024
Miss diagnosed my 2018 Tucson put a transmission in that did not need it so cost me a lot of money. And never was able to fix the squeal that I brought the car in for. Then said it was the catalytic convert did not need it so cost me a lot of money. And never was able to fix the squeal that I brought the car in for. Then said it was the catalytic converter and wanted to charge me $4000 to fix it More
by AMYJHICKS2003
Employees Worked With
April 29, 2024
Call 907 953 0967 and I will let you know why! Your service dept. won't answer the phone Your service dept. won't answer the phone More
by NEILANDGAYLE
April 27, 2024
I have a good time with the customer service, fairly long wait but done properly wait but done properly More
by LAFARGA_ALFREDO
Employees Worked With
April 26, 2024
I made an 8:30 a. m. appointment. I've done this many times, and typically I've waited for my car. The wait was generally an hour to an hour and a half. I'm fine with t m. appointment. I've done this many times, and typically I've waited for my car. The wait was generally an hour to an hour and a half. I'm fine with that. However, when I arrived at 8:15, I was told that it was going to be at least a 2-hour wait. It actually turned out to be about a 4-hour wait. What's the point of making an appointment first thing in the morning and already having so many people ahead of me that it takes 4 hours to do a 1 hour oil change? If I'd arrived at 7:30 instead of 8: 15, what I have gotten done sooner? If so, is that fair to people who had an 8:00 appointment? Either the appointment doesn't mean anything , or getting work done is a free-for-all. When I make an appointment I expect the shop to make a reasonable expectation to start the work around the time I arrive. In fact, I know that the work on my car didn't start until after 10:30, 2 hours after my appointment. To make it worse, this is a service that's already paid for. The dealership has already received money for this service to be completed. I have two Santa fe's, I took them in for oil changes one day apart, and the same thing happened both times. These waits are unacceptable, or, the service department needs to say that the expectation is the job is going to take 4 hours. If I'd been told in advance that it was going to take 4 hours, I would have left the car rather than wait for it. More
by Wigi49
Employees Worked With
Didn't know
