Lithia Hyundai of Anchorage

My car was damaged while on Lithia Hyundai's lot back on September 20th 2023. They claimed that the damage never occurred on their property but refused to let me see any security camera footage of their lot September 20th 2023. They claimed that the damage never occurred on their property but refused to let me see any security camera footage of their lot. After many emails Chris Schmidt agreed to pay for the damages to my car. I took it in to their body shop to get a quote. After getting the quote I sent it over to Chris. After many emails and calls Chris Schmidt continued to ignore me and I never heard back from him. My car is still damaged and Lithia Hyundai never held up their end of the deal. Stay away if you can. More

Every time I go in fir service I have issues. Customer service at this dealership has gone out the window. I have bought 3 cars through them and this will be the last one I ever buy from them. Customer service at this dealership has gone out the window. I have bought 3 cars through them and this will be the last one I ever buy from them. More

My salesman was absolutely amazing! ! They helped me out and were extremely kind and attentive to my needs. I’ll be recommending all friends to this dealership. ! They helped me out and were extremely kind and attentive to my needs. I’ll be recommending all friends to this dealership. More

Found exactly what we needed. Arturo was great, knowledgeable and listened to our needs with no pushiness. The whole experience of buying our car was easy and efficient. Arturo was great, knowledgeable and listened to our needs with no pushiness. The whole experience of buying our car was easy and efficient. More

This center needs to hire a service manager, not share one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fu one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fuel line leak was spot on, fount a grommet/washer/o-ring issue, poof, problem solved; Dana is a nice front desk service agent. More

Took care of an urgent matter with one of my tires having a screw lodged into it without booking an appointment online. Also the tire arrived within 24hrs and was repaired! Thank you so much! a screw lodged into it without booking an appointment online. Also the tire arrived within 24hrs and was repaired! Thank you so much! More

I’m very impressed with the professionalism at Hyundai Anchorage. I have visited the lot since I bought my PALISADE and they have continued to show me nothing but respect and courtesy. Not only is my new Anchorage. I have visited the lot since I bought my PALISADE and they have continued to show me nothing but respect and courtesy. Not only is my new PALISADE fantastic but so is their service! More

They ordered the right vehicle but not the extras I wanted on it and they added a package I did not want but it was worked out. Good at eventually keeping me informed on the arrival and pickup process wanted on it and they added a package I did not want but it was worked out. Good at eventually keeping me informed on the arrival and pickup process More

Lithia Hyundai of Anchorage is not only friendly but also professional and quick in the service department. Dropped of my car early and they had it done within the next hour. professional and quick in the service department. Dropped of my car early and they had it done within the next hour. More

My car was in your shop for almost a month. When done the bolts was loose and my son try to tighten it coz it was so noisy. Now my engine still makes noise when running. When done the bolts was loose and my son try to tighten it coz it was so noisy. Now my engine still makes noise when running. More