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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,861 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,861 reviews

September 07, 2024

This dealership's service department loaner was a new, well tended vehicle that allowed me to fully appreciate and know what I wanted to upgrade my older Hyundai. The GM and Finance guy were excellent wit More

by Jeani
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Melin
Sep 09, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Jeani! We’re thrilled to hear that our service department and team at Lithia Hyundai of Anchorage provided you with excellent support and a great loaner vehicle. It’s wonderful to know that the GM and Finance team made your first new vehicle purchase a smooth and enjoyable process. We appreciate your kind words and look forward to assisting you again in the future!

September 07, 2024

The dealership was very helpful and kind. They even had use do a test drive which was really good. When we couldn't afford one of the cars, they had us get one for lower price and almost same More

by YUPIK2000US
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason HESS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback! We’re glad to hear that the team at Lithia Hyundai of Anchorage provided you with helpful and kind service, and that you had a positive experience with the test drive and finding a car within your budget. We appreciate your kind words about our service and look forward to assisting you again in the future!

September 07, 2024

Dishonest and rude people. I send an email asking if I can get a discount on a car on their lot. I received an email if I come in person and ready to sign they would discount More

by RA_ONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blayke Mccarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mingus
Sep 10, 2024 -

Lithia Hyundai of Anchorage responded

We apologize for the frustrating experience you had. It's disappointing to hear about the miscommunication and rude response from our team. We strive to provide honest and respectful service, so this feedback is concerning. Please reach out directly if you'd like to discuss further or need assistance with anything else. Thank you, Anthony Mingus - Sales Manager - 907-762-5100

September 06, 2024

I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( More

by Emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Marc Cravey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason HESS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for the heartfelt review! We're glad to hear our team at Lithia Hyundai of Anchorage provided excellent service and made a positive impression. Your kind words about Christian, our greeter, and the rest of the staff mean a lot to us. We appreciate your support and look forward to serving you again!

September 05, 2024

Christain Diaz has to be the most reliable/trustworthy service advisor I’ve dealt with. I’ve worked with a lot of service advisors in the past so I can tell Christain means well and try’s. If you think ot More

by isaiahhoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chonesanh Outhavong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Soriano-Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Isaiah! It’s fantastic to hear that Christain Diaz has made such a positive impression on you with his reliability and trustworthiness. We’re proud to have him on our team and appreciate your kind words. If you need anything in the future, don’t hesitate to reach out to us at Lithia Hyundai of Anchorage!

September 02, 2024

Service work is good. Trouble is service does not answer their phone, responds to voicemail or text. Their website says they do. I am only able to get an appointment throu More

by Pops907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know anyone by name.
Sep 04, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad to hear the service work met your expectations. However, it's concerning that you've had trouble reaching us via phone or text as we strive for prompt communication. We'll look into this issue immediately. Please feel free to reach out if you have any further concerns or need assistance with anything else. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

September 01, 2024

It was nice and clean and workers were very friendly. I would recommend this place More

by BELICIANORRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch
Sep 03, 2024 -

Lithia Hyundai of Anchorage responded

Belicia, thank you for your review! We're delighted to hear that you found Lithia Hyundai of Anchorage to be clean and the staff-friendly. Your recommendation means a lot to us. We look forward to your next visit!

August 30, 2024

Easy to work with and the sale rep, Owen, answered our questions appropriately and professionally. More

by Erich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Owen
Aug 30, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Erich! We're pleased to hear that Owen was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new vehicle!

August 30, 2024

Pleasant people, good communication, fixed the problems and let me know potential repairs for the future More

by vinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry
Aug 30, 2024 -

Lithia Hyundai of Anchorage responded

Thanks for the feedback! We're glad to hear you had a positive experience with our team at Lithia Hyundai of Anchorage. If you need any further assistance, don't hesitate to reach out!

August 30, 2024

We went in for a budget used car. They had one car within our budget and had us check it out. They didn't try to upsell us into something that would cost us more and gave good servi More

by OURKOL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Lithia Hyundai of Anchorage responded

Thank you, OURKOL, for sharing your experience! We're glad to hear that the team at Lithia Hyundai of Anchorage provided you with good service and respected your budget. It's great to know they helped you find a car that met your needs without any pressure. We appreciate your review and hope you enjoy your new car!

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