Lithia Ford of Klamath Falls

Excellent service Danielle was great had everything ready for easy drop off and pick up car was ready when promised service department did a great job service Danielle was great had everything ready for easy drop off and pick up car was ready when promised service department did a great job More

Ethan and Neil Lithia Ford Klamath Falls, OR When I look to buy I want individuals that go above and beyond what are the expectations. Thank you Ethan for helping me select a car and Neil for mak When I look to buy I want individuals that go above and beyond what are the expectations. Thank you Ethan for helping me select a car and Neil for making it work. It would not have been financed if it weren’t for Neil. Kelly Kline 541-274-9531 More

oil change The counter staff, Scott, was friendly and courteous. My car was serviced and ready on time. This was an overall great experience. I will go to thi The counter staff, Scott, was friendly and courteous. My car was serviced and ready on time. This was an overall great experience. I will go to this shop again. More

Oil and Lube service Polite staff. Service was completed as promised on time. If service department continues to improve from the past I will consider purchasing my n Polite staff. Service was completed as promised on time. If service department continues to improve from the past I will consider purchasing my next new vehicle from Klamath Falls Lithia Ford. . A special thank you to Justin V. More

Great service After picking up new car I discovered windshield wipers would not work but I live three hours from dealer so was a big problem. Dealership went over After picking up new car I discovered windshield wipers would not work but I live three hours from dealer so was a big problem. Dealership went over and above to solve my problem. I was completely satisfied with how they resolved it and could not recommend them more highly. More

took a week for a safety repair Driving with a defective wiper motor during winter storm season not a good idea to wait for appt. It went out while driving out of state, took to CA d Driving with a defective wiper motor during winter storm season not a good idea to wait for appt. It went out while driving out of state, took to CA dealer who couldn't get part in while I was there. So they called Lithia to order part and even looked up weather forecast for my return trip to KF so I wouldn't be driving in rain. Lithia parts dept very understanding about the urgency and safety issue to get this done, and got part overnighted to Lithia. However, Service dept said there were no appts for 8 days. I felt it should have been elevated in priority since its a safety issue when driving. It got done finally and being under warranty thought they might offer me another vehicle for use. Had to arrange and reschedule another person's work so they could drive me. Guys at desk were nice enough, Andrew did great job on inspection/LOF. We also noticed dirty fingerprints above driver door by grab handle (offwhite fabric shows everything), don't know how to get out w/o smudging. More

Oil Change Service Great staff! They really do go out of there way to meet your needs. The only thing I would mention is their attention to little things that might no Great staff! They really do go out of there way to meet your needs. The only thing I would mention is their attention to little things that might not seem important. At this last service, I had the fuel filters replaced on my 2017 F350. For some reason now, the cab of my truck stinks like there is Diesel fuel everywhere?? Not sure if some was spilled around the cab area or what, but making sure things are cleaned up properly before the customers get there vehicle back would be nice. More

Very professional. We were extremely satisfied with our purchase. Ask the salesman if they had a vehicle that would meet are needs and he walked us outside to the exact We were extremely satisfied with our purchase. Ask the salesman if they had a vehicle that would meet are needs and he walked us outside to the exact vehicle. He was very knowledgeable, experienced and friendly. He was very easy to understand and made the purchase without taking up out entire day. We were in and out within an hour. He also is helping us add a few extra items to our new truck. Lithia Ford in Klamath Falls is a very professional business and I look forward to dong business with them again. Thanks for everything. More

Very responsive! They were very responsive and very easy to deal with as I was an out of state buyer! Definitely would recommend, Brett did a great job all the way aro They were very responsive and very easy to deal with as I was an out of state buyer! Definitely would recommend, Brett did a great job all the way around! More

Pleased I found my experience to exceed my expectations. My time was respected by the salesman and all communications were straightforward and efficient. The I found my experience to exceed my expectations. My time was respected by the salesman and all communications were straightforward and efficient. The salesman was knowledgeable about the product and features. I felt that he genuinely worked hard to find the right package to meet my requirements. More