Back

Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,835 Reviews

8853 West Fairview Ave

Boise, ID

83704

Directions

By Type

8,835 Reviews of Lithia Ford Lincoln of Boise

August 13, 2022

Always friendly, helpful, explain everything and get car back within the timeframe guess. One part I am very surprised that is not available is rubber covers for steps up into the cab of my 2010 F150. Now c More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure no picture
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

Richard, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

Aug 14, 2022 -

Richard responded

Jim, did you read where you guys do not have a common part for our 2010 F150? Richard

August 13, 2022

Fantastic experience! ! Very helpful staff, especially loved Kim. Provided snacks and toys to my kids while we talked numbers. Very positive experience all around. More

by karenrains35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Bird, Kim Luy
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

Karen, Here at Lithia Ford Lincoln of Boise, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Kim, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Jim Sterk General Manager

August 12, 2022

I don't feel like I got the complete service I should have. When my car was newer and I'd take it in for the lifetime oil change, I would get a detailed report of all the things checked and the condition More

by ESUZANNE59
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel Shepherd
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Jim Sterk General Manager

August 12, 2022

Lithia Ford is a great dealership if you are looking for a vehicle to purchase or lease More

by BOBMCJ21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Bird, Cristobal Florian
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for choosing Lithia Ford Lincoln of Boise! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Jim Sterk General Manager

August 12, 2022

Kyle has worked very hard to get my explorer back to me in a very timely manner. Even with the issue with the pcm going bad and then the communication module next. He has kept me in the loop as to what he More

by BKINNEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in the service department
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

August 12, 2022

My Escape was in for recall service, unfortunately that recalled part is on order, but they did a thorough check to assure me I am good until the parts come in. More

by Karbaugh
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

August 12, 2022

Quick checkin, short wait for service. Courteous service manager kept Me abreast of progress and anything that might need to be fixed/addresses. More

by LOROSLUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! Grant and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

August 12, 2022

Your service associate Grant was professional, knowledgeable, and answered all my questions. Getting my oil changed, tires rotated etc was wonderful experience. I will come back to Lithia for my c More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant in service
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

Karen, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can do to assist you in the future. Best Regards, Jim Sterk General Manager

August 12, 2022

Outstanding customer service from sales representatives to Finance Manager made buying process very quick and easy. More

by DAVIDCWELCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bennett
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

August 12, 2022

We have purchased four vehicles from Lithia. Everyone there has always done right by us and we will continue to buy from them. Thank you to all! More

by HOLLIMADSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Cristobal Florian, Anthony Laughlin, Gennadiy Barbin, Tyler Neal
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

...
560
...