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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,835 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,835 Reviews of Lithia Ford Lincoln of Boise

August 15, 2022

The problem with my car was found immediately. Allen did a fine job. I look forward to coming back. More

by ALDON.ENBYSK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Aug 16, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear that Allen provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

August 15, 2022

I had to pay twice for a service that should have only cost me once. The tech and or service advisor should have called me about the bandaid I applied, and told them about, on my truck before replacing a More

by AJK
Recommend Dealer
Yes
Employees Worked With
Grant Cook
Aug 15, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

August 14, 2022

Good service good representative was very satisfied with the experience. Only suggestion let me know ahead of time how long to expect the service to last More

by 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with Mike and our service team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

August 14, 2022

Full disclosure. I didn't actually buy from Lithia, but I want to give a shout out to Stefan Wog. He went above and beyond gathering information for me, up to and inc More

by Paul M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Wog
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

Paul, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Stefan and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Jim Sterk General Manager

August 13, 2022

Quick and fast, very polite and efficient. Dustin is very professional and friendly. Outstanding customer service More

by BETTSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. Dustin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

August 13, 2022

I’m disappointed in your services, every time a major repair you cause me another problem. Your associate (Matt) argued with me and refused to accept the responsibility. I paid good money for the service More

by Otis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Aug 17, 2022 -

Lithia Ford Lincoln of Boise responded

Otis, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

August 13, 2022

My appointment was quicker than estimated which was so nice. Had great customer service. Thank you More

by mzspud214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Jim Sterk General Manager

August 13, 2022

Great to work with . This is our 4th vehicle from here . Muki did an amazing job More

by EK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neris Saric
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We appreciate you being a loyal customer! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

August 13, 2022

This was a revisit for a recurring problem. Tyler was my service advisor again and he was awesome!! He got me in quickly and although I had to wait for a few days for a part to come in, they s More

by DCLANCASTER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, your feedback and rating mean a lot to us. We're glad Tyler was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

August 13, 2022

Great service; friendly staff who went above and beyond moving my truck close to the service desk after service when they saw my wife had difficulty walking. More

by BOBRINGSFDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Cook
Aug 14, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience working with Grant here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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