
Lithia Ford Lincoln of Boise
Boise, ID
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8,835 Reviews of Lithia Ford Lincoln of Boise
I had to pay twice for a service that should have only cost me once. The tech and or service advisor should have called me about the bandaid I applied, and told them about, on my truck before replacing a cost me once. The tech and or service advisor should have called me about the bandaid I applied, and told them about, on my truck before replacing a hose that didn’t need to be replaced. More
Good service good representative was very satisfied with the experience. Only suggestion let me know ahead of time how long to expect the service to last the experience. Only suggestion let me know ahead of time how long to expect the service to last More
Full disclosure. I didn't actually buy from Lithia, but I want to give a shout out to Stefan Wog. He went above and beyond gathering information for me, up to and inc I didn't actually buy from Lithia, but I want to give a shout out to Stefan Wog. He went above and beyond gathering information for me, up to and including checking vehicle payloads and measuring step heights on the various Ford trucks. At the end of the day the only reason I couldn't buy through Lithia is that they didn't have exactly what I needed. I regret that I couldn't buy through them, and heartily recommend working with Stefan. He is very knowledgeable and the dealer seems to be pretty transparent. More
I’m disappointed in your services, every time a major repair you cause me another problem. Your associate (Matt) argued with me and refused to accept the responsibility. I paid good money for the service repair you cause me another problem. Your associate (Matt) argued with me and refused to accept the responsibility. I paid good money for the services. More
This was a revisit for a recurring problem. Tyler was my service advisor again and he was awesome!! He got me in quickly and although I had to wait for a few days for a part to come in, they s Tyler was my service advisor again and he was awesome!! He got me in quickly and although I had to wait for a few days for a part to come in, they still got me taken care of in a timely manner. I was able to use my car until the part arrived and that was definitely a plus. I had to have the shuttle service and that was also great. So far things seem good and hopefully this visit solved the issue I was having with the AC. Time will tell. More
Great service; friendly staff who went above and beyond moving my truck close to the service desk after service when they saw my wife had difficulty walking. moving my truck close to the service desk after service when they saw my wife had difficulty walking. More